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5.0 out of 5

"We went for 3 nights honeymoon, it was the right choice. Villas intillegintly set up among beautiful bushes and trees with full reservation of natural ... " More

By a verified traveller on Wed 14 Mar 2018

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Rainforest Seaview Villa

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Hotel Description

During your stay at Banyan Tree Bintan, you'll be close to Pulau Marawang. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.

  • Free WiFi
  • Enjoy Indonesian cuisine while dining at Treetops
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments or hot stone massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach and a golf course
  • 8 minutes by car from Pulau Marawang and 9 minutes from Bandar Bentan Telani Ferry Terminal
  • Ferry terminal shuttle service available for a fee

Banyan Tree Bintan ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Banyan Tree Bintan

Everyone (2) Couples (1)
5 out of 5

So relaxing.. so friendly

We went for 3 nights honeymoon, it was the right choice. Villas intillegintly set up among beautiful bushes and trees with full reservation of natural habitats looking at charming ocean view. Rooms decorated in an authentic oriental fashion going very well with gowns and toiletries bags. Staff were extremely friendly. We received a surprise honeymoon welcoming not once but on three consequent nights with celebration cake and beautifully crafted animal ornaments of bathroom towels.

Posted by , from solihull, UK on 14 Mar 2018

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5 out of 5
Surroundings in jungle and Housing first class. Pools and food great. Beach was good. Non-beach coastal areas full of marine rubbish, not hotels fault. Music was poor. Neighboring hotels ongoing beach Disco was too loud.

Posted by on 10 Jan 2023

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Comment from Hotel Management

6 Feb 2023 by Alpha

Dear Mikko,Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel. I am sorry that you experienced music disturbance from our sister property. Mikko, we look forward to welcome you back soon. Regards,Alpha EldiansyahArea General Manager

5 out of 5

Posted by on 9 Mar 2019

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Comment from Hotel Management

8 Apr 2019 by Alpha

Dear Value Guest, Thank you for rating us Excellent! We look forward to welcome you back soon. Regards, Alpha Eldiansyah General Manager

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Banyan Tree Bintan, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa. There are 3 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. This 5-star Bintan hotel is smoke free.

  • 1 floor
  • 64 guestrooms or units
  • 3 dining venues
  • 1453 sq ft of conference space
  • 135 sq. m of conference space
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Ferry terminal shuttle

Room Amenities

Banyan Tree Bintan offers 64 accommodations with DVD players and minibars. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Treetops – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.

Saffron – This restaurant specialises in Thai cuisine and only serves dinner.

The Cove – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Beach Pool Bar – This beachfront bar only serves light fare.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Golfing on site
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Windsurfing nearby

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Hot stone massage
  • Swedish massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.

A two-way private car transfer between Bintan ferry terminal and the resort is available.

Guests must notify this property in advance of their anticipated arrival time.

Banyan Tree Bintan offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1512500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Banyan Tree Bintan

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash.

  • One child stays free
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 1512500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banyan Tree Bintan
  • Banyan Tree Hotel Bintan
  • Bintan Banyan Tree
  • Banyan Tree Bintan Hotel
  • Banyan Tree Bintan Hotel Bintan
  • Banyan Tree Bintan Bintan Island, Riau Islands
  • Banyan Tree Bintan Hotel
  • Banyan Tree Bintan Bintan
  • Banyan Tree Bintan Hotel Bintan

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.