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Best Western Braintree Inn

2.5 star property

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Photo gallery for Best Western Braintree Inn

Exterior
Fitness facility
Suite, 1 King Bed, Non Smoking, Microwave (with Sofabed)
Reception
Standard Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
190 Wood Road, Braintree, MA, 02184
  • Place, Blue Hills Reservation
    ‪3 min walk‬
  • Place, F1 Boston
    ‪5 min walk‬
  • Place, South Shore Plaza
    ‪13 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(102 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Microwave, Refrigerator, Free Keurig Coffee

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave, Refrigerator, Free Keurig Coffee

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave, Refrigerator, Free Keurig Coffee, Sofabed

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave, Refrigerator, Free Keurig Coffee

  • Sleeps 4

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  • Free Wi-Fi
  • Air-conditioning
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3.5 out of 5, Good, 1,002 reviews
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includes taxes & fees
28 Dec - 29 Dec
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About this property

Best Western Braintree Inn

Hotel in Braintree with free breakfast and a fitness center
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine.
Best Western Braintree Inn offers 103 air-conditioned accommodations with complimentary newspapers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Best Western Braintree Inn gets good marks from our customers. During your stay, you're just a quick walk from F1 Boston. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by foot from F1 Boston and a 3-minute drive from South Shore Plaza
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Braintree Inn. Self parking is free.

This Braintree hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011760400
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Braintree

Best Western Braintree Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Travelled with family
Location was near our destination in Quincy. Very convenient to attend a funeral in Quincy. Worked out well despite a busy route 93 nearby.
Stayed 1 night in Sep 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Booked property based on others review. Very convenient if you have a car to drive 5-15 minutes down the road to food, mall and train station. Breakfast was okay. Would be nice to have a better selection of fruit. Overall the hotel was quite and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

W James

Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with family
The Hampton we stayed at the week prior was the same price and met expectations that this best western did not Lobby had a weird smell upon entering that stayed throughout. Rooms were humid and had to be fixed with ac adjustments Breakfast area kind of attempted to get a lot of people in a small area and we just skipped it and had breakfast at a local restaurant Will not be back
Stayed 2 nights in Sep 2025

6/10 Okay

Alexis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Im have a really hard time reviewing this hotel for a few reasons. First for the things we liked, the beds were very comfortable, it was a very quiet building, and for the most part it was clean. The problems we had were that our room smelt very musty like an old persons house. We had to buy air fresheners because it was giving us such bad headaches. Next was the room where the ice machine was… I opened the door and two mice took off behind the machine. In reality I think it’s impossible to say most buildings don’t have mice so honestly I just shrugged it off. The bathtub drain wouldn’t shut so we couldnt give our son a good bath before his surgery. That was frustrating. Lastly, and this was mainly my fault for not calling ahead, I tried to request our last night back in refund since we were misinformed by the hospital and were able to stay with our son. They would not refund due to early check out. It is what it is but lost that money which sucks. I didn’t base the stars off of that. Anyways, yeah, it was an ok stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great! It's an older property but clean and well maintained. Fridge was nice sized.
Stayed 2 nights in Sep 2025

2/10 Terrible

Redha

Disliked: Cleanliness, staff & service, property conditions & facilities
The Receptionist was extremely rude and she deducted money from my credit card claiming that it’s a security deposits which I haven’t received until now.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean place with very friendly staff. Would definitely stay again.
Stayed 3 nights in Sep 2025

4/10 Poor

Kelly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very average. Frontcdesk persibsl behind protective plastic when I arrived. I never felt safe here. Did not sleep well because of this
Stayed 1 night in Sep 2025

4/10 Poor

Marco

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was very smelly. It smelled like people had smoked in it. I couldn't wait to leave.
Stayed 1 night in Sep 2025

4/10 Poor

Oscar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude front desk staff

Front desk staff very rude. No customer service. Lot of noise heard from the bedroom: laundry machines, opening/closing doors, walking
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Vincent, Peterborough

Liked: Cleanliness, staff & service
Stay here a lot but sorry to say could smell weed and an awful odor of something I couldn’t determine
Stayed 4 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Would like more choice of fruit and yogurt
Stayed 9 nights in Sep 2025

6/10 Okay

Alfred

Good
Stayed 2 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Valentina, Riverview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , inexpensive, quiet and spacious
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Stayed 1 night in Sep 2025

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Braintree

This was our second time staying here, and as before was a great experience with the staff, the property, the room and all the amenities. Would highly recommend to anyone to stay here when they are in town. This will be our go to every time we are back in town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zhu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clear, quiet and friendly place to stay . Definitely will go back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dinesh, Johns Creek

Stayed 2 nights in Sep 2025