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TownePlace Suites Boston Logan Airport/Chelsea

3.0 star property

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Lobby
Exterior
Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Kitchen

Explore the area

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30 Eastern Avenue, Chelsea, MA, 02150
  • Place, TD Garden
    ‪4 min drive‬
  • Place, New England Aquarium
    ‪5 min drive‬
  • Place, Boston Harbor
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(18 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(132 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites Boston Logan Airport/Chelsea

Riverfront hotel with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Housekeeping is available on request.
TownePlace Suites Boston Logan Airport/Chelsea offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations are furnished with queen sofa beds. 39-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Chelsea hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites Boston Logan Airport/Chelsea. During your stay, you'll be within walking distance of Suffolk University. Free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Encore Boston Harbor and 6 minutes from TD Garden
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites Boston Logan Airport/Chelsea offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. The business-friendly TownePlace Suites Boston Logan Airport/Chelsea also features coffee/tea in a common area, laundry facilities, and express check-out. Parking is available for a fee.

This 3-star Chelsea hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 8:30 AM and on weekends from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013340570
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Hotel TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Chelsea TownePlace Suites Boston Logan Airport/Chelsea Hotel
Hotel TownePlace Suites Boston Logan Airport/Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea

Reviews

TownePlace Suites Boston Logan Airport/Chelsea Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 632 out of 1008 reviews
Rating 8 - Good. 202 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 54 out of 1008 reviews

Reviews

2/10 Terrible

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was not available when we tried to check in at 5:30 pm. Reserved and prepaid for a 1 bedroom. Was told there was a “maintenance issue”. We could wait 30-45 minutes while housekeeping cleaned it or take a much smaller room with Mariott points - which I don’t use. Opted to wait. Waited over an hour in the reception area. Couple apparently kept the room late - we were told they were Mariott members so they qualified for late checkout at 4:00 pm. But WHY allow someone to checkout at 4:00 pm when check in for that room is 4:00 pm? Does not make sense to me. I don’t think the couple wanted to change rooms and hoped we would accept a small room. After over an hour we were able to get into the room - about 6:45 pm. Guy who had the room late came and knocked on our door at 9 PM. Said he left something in a kitchen drawer under utensils and wanted to get it back. I let him in to get it. He apologized for the room not being ready and said “I thought they would move our things.” What???? Soda bed is broken. Bottom feet would not straighten so daughter slept on incline. Room is VERY noisy. Bed not so comfortable. I usually love Mariott. Terrible disappointment here.
Stayed 1 night in Jul 2025

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, complimentary breakfast, close to public transportation, kitchenette in room. Overall, this was a wonderful experience during our 7 days in Boston!
Stayed 6 nights in Jun 2025

8/10 Good

Elizabeth

Stayed 8 nights in Jun 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean, nice staff, especially Gretchen at breakfast who worked on her own and did a great job, she made sure we had blueberry muffins and hugged us on our last day, a lovely person. Breakfast was good, I also enjoyed the pool every morning while my husband made use of the gym. Kitchen area in room, comfortable bed. Only issue we had was with the TV at night as it kept cutting out, an engineer came up on three different occasions, eventually fixed it by unplugging everything and switching it on again. Apart from this we really enjoyed our stay at this hotel. Karen.
Stayed 6 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff and easy to get to all trains and buses for activities.
Stayed 6 nights in Jun 2025

10/10 Excellent

Tales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility at a convenient location for half of the price of other hotels downtown. The staff were very polite and helpful. I’d recommend this place to anyone in a heartbeat.
Stayed 6 nights in Jun 2025

10/10 Excellent

Israel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
excellent location, price and accessibility
Stayed 6 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 6 nights in May 2025

10/10 Excellent

tuyen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will be back
Stayed 7 nights in May 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay for our vacation. Our room was spacious and the bed was very comfortable. Public transit is easy with bus stops across the street that take you to a subway stop 5 minutes away. We felt very safe even when we rode a bus in at 9:00 at night.
Stayed 7 nights in May 2025

10/10 Excellent

Carolina, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 6 nights in Mar 2025

10/10 Excellent

Nuvat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean facility and friendly staff, has a small kitchen, close to the airport, shuttle to airport and train station
Stayed 6 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional :)
Stayed 7 nights in May 2025

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness
The room looked clean but the carpet by the bed was damp. Hoping the carpet had just been cleaned I put a towel on the floor to absorb the dampness as my socks got wet after standing on it for a moment. The towel became brown as if it had absorbed a cup of coffee. I called the reception and she sent a maintenance person to make sure there wasn’t a maintenance issue because the carpets had NOT been cleaned. The maintenance person said it smelled like a “chocolate drink” that maybe had spilled. I was so grossed out by this. The shower was also not clean. No compensation was given. Never will I ever stay there again.
Stayed 1 night in May 2025

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Harold, St. Johns

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good and accessible to public transportation.
Stayed 7 nights in May 2025

10/10 Excellent

Monolito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment i arrived from the airport. My experience was very professional and warming. Look forward to staying at this location again
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent place to stay

Stayed 5 nights in May 2025

2/10 Terrible

Linda

Stayed 1 night in Feb 2025

8/10 Good

Martha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It is too far to Boston but the place is ok
Stayed 6 nights in May 2025

10/10 Excellent

Vignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property near to airport. They have free shuttle services to nearby places and airport. There is good connectivity in metro where you can catch the blue line metro from airport station and can go anywhere within minutes. Buy the charlie weekly pass and you can use the bus service SL3 too to come directly to the hotel which is very easy in terms of connectivity
Stayed 6 nights in May 2025

4/10 Poor

Emily

Stayed 5 nights in May 2025