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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Exterior
Deluxe Studio, Non Smoking, Refrigerator & Microwave
Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪16 min walk‬
  • Place, Saugus Iron Works National Historic Site
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites - Boston - Saugus. During your stay, you'll be close to Revere Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from Encore Boston Harbor and 14 minutes from TD Garden
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites - Boston - Saugus. Limited free parking is available on a first-come, first-served basis.

This Saugus hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.4
Rating 10 - Excellent. 346 out of 1008 reviews
Rating 8 - Good. 136 out of 1008 reviews
Rating 6 - Okay. 145 out of 1008 reviews
Rating 4 - Poor. 129 out of 1008 reviews
Rating 2 - Terrible. 252 out of 1008 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sabrina

Stayed 8 nights in Dec 2025

6/10 Okay

Charron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
It was not that clean also they only offer room service too people who stay over 14 days. Additionally they ran out of everything. I hoped for a better stay here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kenderson

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Stayed 3 nights in Dec 2025

2/10 Terrible

Tony

Stayed 5 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Kenderson

Stayed 1 night in Dec 2025

10/10 Excellent

Kenderson

Stayed 1 night in Dec 2025

2/10 Terrible

Yoselin

Stayed 1 night in Dec 2025

2/10 Terrible

Tony

Stayed 6 nights in Dec 2025

10/10 Excellent

Lloyd

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

8/10 Good

Xiaoyan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 4 nights in Dec 2025

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities
Home away from home.
Stayed 7 nights in Nov 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
All was ok
Stayed 1 night in Dec 2025

2/10 Terrible

Sarah

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I would give negative stars if I could. The place was FILTHY. I could not stay here because the floor was sticky, the room smelled AND the sheets were stained and had several hairs on the sheet under the coverlet. Looks like they didn’t bother to change the sheets between guests, just made up the bed. Absolutely gross. I told the front desk and they said they didn’t have another room so I would be refunded. A month later and I have yet to receive my refund. The manager was unhelpful and unprofessional. DO NOT STAY HERE.
Stayed 5 nights in Nov 2025

2/10 Terrible

Bahram

Business traveller
Disliked: Cleanliness, property conditions & facilities
This hotel is very bad
Stayed 1 night in Dec 2025

2/10 Terrible

Norgie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor Cleaning, hallways smell awful and to noises ect. I will never stay at this hotel again.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenderson

Stayed 1 night in Dec 2025

6/10 Okay

Isaiah

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
The guy at the front desk was amazing and had me checked in very fast and was so nice to deal with.
Stayed 1 night in Dec 2025

10/10 Excellent

Amaris

Slightly eccentric but mostly helpful staff, pet friendly is an understatement, lovely housekeepers. Residents are sweet
Stayed 11 nights in Nov 2025

10/10 Excellent

Kenderson

Stayed 1 night in Nov 2025

2/10 Terrible

Nadia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in and went to my room and both headboards on the beds had ripped in the leather. The one chair in the room the seat was also ripped. The description says full kitchen there were no pots or pans or utensils. The tv wasn’t working saying no signal. I called the front desk and no one responded so I took a trip downstairs. They put me in a new room. The set up was the same with no pots and pans or utensils the tv still says no signal. There was a big cockroach traveling through the walls, so I checked out and requested a refund. The guy at the front desk didn’t know how to process a refund and told me a manager would reach out to me please help I want my money back
Stayed 1 night in Nov 2025