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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave
Lobby
Exterior
Deluxe Studio, Non Smoking, Refrigerator & Microwave

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪16 min walk‬
  • Place, Saugus Iron Works National Historic Site
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites - Boston - Saugus. During your stay, you'll be close to MarketStreet Lynnfield. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from Encore Boston Harbor and 15 minutes from TD Garden
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites - Boston - Saugus. Limited free parking is available on a first-come, first-served basis.

This Saugus hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.2
Rating 10 - Excellent. 289 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 141 out of 1003 reviews
Rating 2 - Terrible. 251 out of 1003 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marck

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property pictures are extremely deceptive. The room was filthy and the air conditioner vents had mold and blow out air that smelled like smoke. The walls are thin and I heard noises all not long. People hung out in front of the property while staring guests as they walk into the hotel. Very scary and unsettling. Never again!
Stayed 2 nights in Sep 2025

2/10 Terrible

Ehsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Cleo

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness

Salem Trip

Great priced hotel for our Salem weekend trip. About 20 minutes from Salem itself. Great location overall with a walmart next door and plenty of restaurant options within 5 minutes. Not the cleaned place i’ve stayed, had some bugs in our room as well as an old soap bar sitting on top of the shower rim from previous guests. Room came with fridge, stove top, microwave, etc. Staff was helpful throughout our stay. Would recommend for a short busy weekend.
Stayed 2 nights in Sep 2025

6/10 Okay

Debra

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Rundown room

My stay was not great. The room seemed clean enough but very rundown - the upholstery on the desk chair was mostly peeled off, the chair near the bed was covered with a poorly fitted cover that looked to be meant for a much larger chair and was also in rough condition. The towels were dingy and worn but again, they seemed clean. The pillows were flat and uncomfortable. The "blanket" was the thickness of a sheet.
Stayed 1 night in Sep 2025

6/10 Okay

Brian, Marshfield

Travelled with family, Business traveller
Disliked: Property conditions & facilities
No breakfast, tv didn't work in room, elevator buttons didn't work, it was loud
Stayed 1 night in Sep 2025

10/10 Excellent

Oursnite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything i m feel safe sleeping well lol
Stayed 2 nights in Sep 2025

2/10 Terrible

chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like we were at a drug house. Room stink so bad like cigarettes and the upholstery was picked apart by a cat or meth head
Stayed 1 night in Sep 2025

10/10 Excellent

Keyonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
phenomenal staff .Everyone was kind and very accommodating. Will definitely visit again :)
Stayed 1 night in Sep 2025

8/10 Good

Damien

Travelled with family
Disliked: Cleanliness
Pet hotel and it smells like it. But the l
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived they said they didn’t have a room for us. Then the lady at the counter asked if I was done when I was stressed that after a long travel I am being told that the room I paid for and rented is no longer available. But then she manages to find us a room… Tv had no service that was annoying
Stayed 1 night in Sep 2025

2/10 Terrible

Alvin

Liked: Cleanliness, room comfort
Disliked: Staff & service

Last and only stay there

There was no tv, no ice trays for ice, no dial tone for phone use and we received a knock on the door early in the morning bcuz the front desk person didn’t know we were staying in the room. Candice was very professional and apologetic for the bad service we received.
Stayed 1 night in Sep 2025

10/10 Excellent

Saint Pierre

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Laverne

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 5 nights in Sep 2025

8/10 Good

Nicodouins

Stayed 1 night in Sep 2025

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist was not friendly at all. Not one time did she smile or make eye contact with us. There was quite a bit of noise throughout the whole night andThere was no water for guest, except for the one that you have to pay for. The breakfast was not good either. I will not be using this hotel again.
Stayed 1 night in Sep 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Our experience started bad and ended horribly. Should have known it would be dirty when we walked up and there was dog poop all over the walkway. Front desk was not friendly at all. Made it up to our room which was FILTHY. Wet dirty towels , horrendous smell, creepy hairs on the bad and a dirty chair filled with crumbs. We instantly booked a room across the street and went downstairs to check out. Waited about twenty minutes to talk to the front desk person who did not seem to care at all. She was completely unapologetic about the state of our room , not offering to try and make it right at all. We asked about how to get our money back and she was very cavalier informing us to call and say we didn't stay there. After we checked into our other hotel we tried to call three times and no one answered .
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Dakota

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good job
Stayed 2 nights in Aug 2025

2/10 Terrible

Poorna Kumar

Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was absolutely disgusting. The floors were sticky. The outside of the toilet looked like it hadn't been cleaned in months. The air conditioner was caked with dirt. The room smelled like cigarettes, and a dog was barking across the hall all night. The blankets and sheets were paper thin. The bed felt like lumpy concrete. I would sleep in my car before I'd stay here again. Not to mention they charged my card for $200 when i paid for the trip online and now have to wait 3-5 days to get my money back. Worst Extended Stay I have ever stayed at. Manager was very dismissive about the issues we raised. Stay here at your own peril.
Didn't feel like risking sitting on the couch in our "Deluxe" room.
At least the seat looked clean.
Cleaning is difficult to do.
Stayed 2 nights in Aug 2025

4/10 Poor

Jhansi

Disliked: Cleanliness, amenities, property conditions & facilities
Did not provide basic things like paper towel, glasses and clean towels.
Stayed 3 nights in Aug 2025

6/10 Okay

Kurtis

Stayed 1 night in Aug 2025

10/10 Excellent

Mariangeles

Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025