23 Oct 2023 by Mariana Ferreira
Lieber Dieter,Vielen Dank für Ihre Bewertung des Grand Mercure Brasília. Es freut uns zu hören, dass Sie Ihre Gesamterfahrung bei uns positiv empfunden haben. Wir bedauern jedoch sehr, dass Ihr Restaurantbesuch nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihr Feedback ernst und werden es nutzen, um unsere Servicequalität und die Qualität der Speisen zu verbessern.Ihre Anmerkungen bezüglich der Klimatisierung und der Fenstergläser sind ebenfalls wertvoll. Wir werden sicherstellen, dass wir uns mit diesen Aspekten auseinandersetzen, um den Aufenthalt unserer Gäste weiter zu verbessern.Vielen Dank für Ihre Rückmeldung, und wir hoffen, dass Sie uns in Zukunft erneut besuchen, um eine bessere Erfahrung zu machen.Mariana FerreiraSupervisorin für GästeerlebnisseGrand Mercure Brasília
Grand Mercure Brasilia Eixo Monumental offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Grand Mercure Brasilia Eixo Monumental. For a fee, parking is available. This 4-star Brasília hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Grand Mercure Brasilia Eixo Monumental offers 336 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
Capim Dourado – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
