See all properties

Mercure Brisbane Spring Hill

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Meeting facility
Lobby
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Brisbane City Hall
    ‪7 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A neatly made bed with a white mattress and a beige bed skirt, a headboard, and two decorative pillows with a leaf pattern.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite (1 Queen Bed and 2 Single Beds)

Family Suite (1 Queen Bed and 2 Single Beds)

Family Suite (1 Queen Bed and 2 Single Beds)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Terrace

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
CLLIX Brisbane Skytower Apartments
Brisbane Central Business District
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.2 out of 5, Very good, 2,363 reviews
The price is €108
includes taxes & fees
5 Jul - 6 Jul
CLLIX Brisbane Skytower Apartments

About this property

Mercure Brisbane Spring Hill

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Mall. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests love the breakfast and restaurant
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Excellent stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Meshach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,clean and easy to access
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Wynand Gerhardus

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, helpful staff, good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff Bed was heavenly Cleanliness faultless
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants nearby, Roma street parkland across the road
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Xi

very nice hotel, reces
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

frances

Liked: Cleanliness, staff & service, amenities
Staff was great..room was clean...location was 7 minute walk to train station and queen street mall
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

janamjeet

Liked: Cleanliness, amenities, property conditions & facilities
Best location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean hotel and quiet but central location. Amazing value for money.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast we had was off the menu was fantastic .Great location 10 min walk to shops and mall . Hotel was under a refit a bit noisey.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovations have made this property absolutely stunning. The staff were all so lovely and very helpful. Beautiful pool area and views from the bar were fabulous. The carpark is a nightmare but the rooms staff and amenities definitely make up for it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent.
Stayed 1 night in Dec 2025
Verified

8/10 Good

michele

Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Our second stay at this hotel confirmed our earlier impression that this is a clean, friendly, well-run hotel; very convenient for Roma Street Station and the centre of the City.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and staff were lovely but terrible carpark.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Everything was spotless and the hotel staff were delightful. There was a program of improvements going on but thankfully it didn’t affect our stay
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Great location and great outlook and free city loop bus stopping at the front door. The a/c is a bit loud and my bathroom layout was “tight”. Otherwise it’s older but well kept The staff were great - Alexandra on reception and Joyce from housekeeping
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Harvard

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly out of the way but within walking distance of the city and train station. Service is great, room is nice sized.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, staff very friendly and helpful, room with a great view, excellent breakfast provided, really felt at home!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
excellent room, just difficult car park
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kris

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. I look forward to staying again soon!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Brodie

Liked: Amenities, property conditions & facilities
Really decent hotel - location and staff both super and very much a recommendable place to stay. Bathroom needs an update - doesn’t suit the rest of the high quality of the hotel!
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Mojdeh Abedini

Liked: Amenities
The hotel view was excellent, and the location was also very good. However, the room service was a bit weak, and tissues and toiletries were not restocked.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
Great staff good location
Stayed 1 night in Aug 2025