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The Benson Hotel

4.0 star property

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Photo gallery for The Benson Hotel

Breakfast and dinner served
Terrace/patio
Premium bedding, pillow-top beds, laptop workspace, free WiFi
Deluxe Room, 1 King Bed, Terrace | Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
44-56 Grafton Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • River view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Benson Hotel

This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Change of towels is available on request.
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Benson Hotel's great location. During your stay, you're just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2885 square feet (268 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Benson Bar & Restaurant - This brasserie serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 545 reviews
Rating 8 - Good. 176 out of 545 reviews
Rating 6 - Okay. 63 out of 545 reviews
Rating 4 - Poor. 20 out of 545 reviews
Rating 2 - Terrible. 9 out of 545 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, clean and friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your going to stay in cairns the Benson is the place close to everything clean quite great breakfast Gilligans is across the road If you want party that little extra perfect 👌
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff helpful and courteous. Location was great- a short walk from the Pier to get to our snorkeling trip and close by to great restaurants-Miss Chief and Dundees.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Clean room, big pool, good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wing Cheung Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, convenient to every shopping areas and main tourist spots
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Pawan

Liked: Cleanliness, staff & service
Decent stay
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Spacious and clean rooms. Very helpful and friendly staff. Great location and excellent facilities. Also great value vs similar hotels. Would stay again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Clean updated room, quiet, good value
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. The room was spacious and loved the view from our balcony. Room service is way beyond our expectation, room is restored everyday. The location was perfect and close to shops. We enjoyed the pool. Highly recommend this hotel for anyone visiting Cairns.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Great location. Bar and Restaurant had a good vibe.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! The rooms are so spacious, comfortable, and super clean! Staff are very helpful and nice. However, I would not recommend including the breakfast in your booking. The food are just boring and not in high quality. You can easily find an eatery near by to have good coffee and fresh made breakfast.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Sachin

Disliked: Amenities
Room and staff is good , but everyday they are serving same breakfast. We book hotel for 8 days.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Nice clean room, comfortable bed, parking was convenient.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Loved my stay at Benson staff was very helpful and kind highly recommend it.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Lynda

Great location & clean room. Live music was a bonus on the rooftop terrace
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, nice staff, very clean
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Location was ideal. Breakfast selection was of a low standard.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for a stay in Cairns and visiting The Reef
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay here again
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Marlon Andrews

Liked: Cleanliness, staff & service, amenities
Good location. Clean rooms. Friendly staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel through Cairns often and always love staying at the Benson because of the convenient location - it is surrounded by lots of cafes and restaurants, its walking distance to both Woolworths, Cairns Central shopping centre and also to the Esplanade. We had a great stay, easy and convenient.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

michelle

Liked: Cleanliness, property conditions & facilities
Was very convenient to walk everywhere close to shops and restaurants
Stayed 3 nights in Jul 2025