Hotel Buena Vista Express

3.0 star property

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Photo gallery for Hotel Buena Vista Express

Reception
Outdoor pool, pool loungers
Minibar, in-room safe, desk, soundproofing
Restaurant
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Diagonal 15 58-40, Bucaramanga, Santander
  • Place, Santander Technology University
    ‪11 min walk‬
  • Place, Cabecera Shopping Mall
    ‪16 min walk‬
  • Place, Cacique Shopping Mall
    ‪3 min drive‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪28 min drive‬

Room options

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

Family Triple Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Family Quadruple Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Single Room Standard

  • Sleeps 1
  • Free Wi-Fi

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Triple Room Standard

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel Buena Vista Express

An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Hotel Buena Vista Express offers 52 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
During your stay at Hotel Buena Vista Express, you'll be within walking distance of Santander Technology University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • 13 minutes by foot from Santander Technology University and a 3-minute drive from Cabecera Shopping Mall
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hotel Buena Vista Express offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Buena Vista Express. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bucaramanga hotel.

Guests are served free local cuisine breakfast daily from 6 AM to 10 AM.
Habana - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Habana

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 4 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Pet fee: USD 4 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Buena Vista Express Bucaramanga
Hotel Buena Vista Express
Buena Vista Express Bucaramanga
Buena Vista Express
Buena Vista Express
Hotel Buena Vista Express Hotel
Hotel Buena Vista Express Bucaramanga
Hotel Buena Vista Express Hotel Bucaramanga

Hotel Buena Vista Express Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 186 reviews
Rating 8 - Good. 56 out of 186 reviews
Rating 6 - Okay. 22 out of 186 reviews
Rating 4 - Poor. 7 out of 186 reviews
Rating 2 - Terrible. 8 out of 186 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura Edith

Liked: Cleanliness, staff & service, amenities
Great stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean roo excelente staff. Restaurant had good food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay long there only slept there to take a flight
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Juan A

Okay 👌
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

David

Liked: Cleanliness, amenities
There were some problems. It was clean but internet had to be repaired before it could be used. And staff in the restaurant was great. Front desk not so great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff here. The hotel is a bit on the older side. They just finished renov ations on rhe pool and rooftop area it looks amazing.
Stayed 16 nights in Aug 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again if I came back to Bucaramanga!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean.
Stayed 1 night in Apr 2025
Verified

8/10 Good

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a pretty busy area otherwise it was a great stay.
Stayed 9 nights in May 2024
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. Decent rooms, excellent staff. Noisy area, open window needed for ventilation.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hosni

Liked: Cleanliness, amenities, property conditions & facilities
All perfect! Sadly the pool was under maintenance, but everything else great! I recommend it if you work remotely and if not too!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I also especially appreciated the caring and responsive staff!
Stayed 13 nights in May 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff, nice pool, bar. Restaurant has really good food. Great overall value. Solid WiFi.
Stayed 6 nights in Sep 2022
Verified

2/10 Terrible

Bahnam

Disliked: Cleanliness, amenities, property conditions & facilities
Bad service not professional
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
turn the bedroom lights place close to the airport
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, amenities
We were very disappointed to find out the pool was unavailable for us to use as it was going under major repairs. As always it was a good stay the stay is alwaya very nice
Stayed 2 nights in May 2025
Verified

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for this part of the city

This is a nice hotel for the location. I would not say it is in the best part of town and there is street noise but facilities overall are good. We stayed in two different occasions (family of 4); the first time the room was spacious, the second one it was not as good. Breakfast was included and it was good. The hotel had free parking which was a big plus for us. Overall nice hotel.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Samuel

Disliked: Staff & service, amenities
THeir restaurant is poor.
Stayed 5 nights in Apr 2025
Verified

4/10 Poor

Daniele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and extremely helpful. The hotel needs renovating but they are trying really hard with what they have. The mattress was like cement, I had a reservation for 4 nights, I left after the first.
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Ricky

Liked: Property conditions & facilities

Service isn't for people who don't want to serve

mediocre, staff doesn't seem to care about being friendly, the only man that was nice was the guy cooking the eggs at breakfast.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Diana

Liked: Cleanliness, staff & service
Disliked: Room comfort

Different address

Was not the same hotel as shown on hotels.com it was a different address.
Stayed 12 nights in Jun 2022
Verified

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms should be clean earlier.
Stayed 7 nights in Aug 2023