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Candlewood Suites Buffalo - Amherst by IHG

2.5 star property

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Photo gallery for Candlewood Suites Buffalo - Amherst by IHG

Terrace/patio
Full-sized fridge, microwave, stovetop, dishwasher
1 bedroom, pillow-top beds, desk, laptop workspace
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
20 Flint Road, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪11 min walk‬
  • Place, Boulevard Place
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(23 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility)

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Buffalo - Amherst by IHG

Suburban hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Buffalo - Amherst by IHG offers 76 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Buffalo - Amherst by IHG. During your stay, you'll be within walking distance of University At Buffalo - North Campus. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from University At Buffalo - North Campus and 10 minutes from Buffalo Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Buffalo - Amherst by IHG. Free self parking is available.

This Buffalo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Buffalo - Amherst by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Buffalo
Candlewood Suites Buffalo
Candlewood Suites Buffalo Amherst
Candlewood Suites Buffalo Hotel
Candlewood Suites Buffalo Hotel Amherst
Candlewood Suites Buffalo Amherst Hotel

Reviews

Candlewood Suites Buffalo - Amherst by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 505 out of 941 reviews
Rating 8 - Good. 289 out of 941 reviews
Rating 6 - Okay. 72 out of 941 reviews
Rating 4 - Poor. 40 out of 941 reviews
Rating 2 - Terrible. 35 out of 941 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bed was comfortable but the couch and chair were horrific.
Stayed 7 nights in Jul 2025

10/10 Excellent

Johanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the fact that the property was generally clean with no smell of smoke inside. Check-in and check-out were smooth. The staff, especially Shaniya, were very helpful. Thank you!
Stayed 2 nights in Jul 2025

6/10 Okay

Nohemi

Travelled with family, Business traveller
Liked: Staff & service
It served its purpose. Location was great.
Stayed 3 nights in Jul 2025

6/10 Okay

Mohit

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many fun restaurants, Niagara Falls, and Buffalo airport. Perfect hotel for a quick stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have left my laptop there. The hotel authority took care of it & sent it back to me. Thank you team.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, nice quiet and comfortable stay
Stayed 3 nights in Jul 2025

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing
Stayed 7 nights in May 2025

10/10 Excellent

Orval

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Easy to find. Very clean. Updated and modern. Not an old/renovated property.
Stayed 1 night in Jul 2025

8/10 Good

Yara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & friendly staff

Great hotel & exceptional service at front desk. Not full service but good if you don’t need that. Just complimentary basic coffee in lobby which is fine (not breakfast) & Kitchenette came in handy, but food scent can linger in room. Great place for the price and close to Univ of Buffalo (North Campus).
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that we could have a drink and chat outside of the patio.
Stayed 1 night in Jul 2025

8/10 Good

Avinash

Stayed 1 night in Jul 2025

10/10 Excellent

Omer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the property were clean.
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable room, poor AC design

We came to the hotel to get relief from the extreme heat and reserved a 1 bedroom suite. The air conditioner was in the main living room, there was not anything in the bedroom. The design of the room was that they put a hole in the wall near the AC unit in the living room and screwed a vent cover on each side of the wall that went from the living room to the bedroom, which was a terrible design. The coolness only dripped into the bedroom, so we had to leave the bedroom door open (which was a problem for my autistic daughter who needed the door closed). Even with the door open the coolness was limited and made it difficult to sleep. The overall hotel was clean, the employee we encountered was nice and helpful. The room was comfortable, except for the heat.
Stayed 1 night in Jul 2025

6/10 Okay

Lindsey

The room was fine. I couldn’t find any remotes for either of the tvs. Didn’t bother asking it was only 1 night. But they took my card for incidentals and I’ve been charged for 2 extra nights. I’ve already called once without resolution. I’ve stayed there before but now I’m not sure I’ll stay again for that reason. It shouldn’t happen in the first place but I also shouldn’t have to call more than once to have erroneous charges reversed.
Stayed 1 night in Jun 2025

2/10 Terrible

Jafar

Stayed 3 nights in Jun 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights so that we could spend a day at Niagara Falls as we traveled east for mountain biking. The kitchenette was well equipped for our needs to cook our own meals.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hanh

Stayed 2 nights in Feb 2025