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Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Property entrance
Point of interest
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
131 Buell Ave, Buffalo, NY, 14225
  • Place, AMF Airport Lanes
    ‪10 min walk‬
  • Place, Walden Galleria Mall
    ‪4 min drive‬
  • Place, University At Buffalo - North Campus
    ‪9 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪11 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Hotel in Buffalo with free breakfast and airport shuttle service
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers 110 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG. During your stay, you'll be close to Walden Galleria Mall. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Walden Galleria Mall and 9 minutes from University At Buffalo - North Campus
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG also features a vending machine, coffee/tea in a common area, and express check-out.

This Buffalo hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 4:00 PM on request
  • Uncovered extended parking on site (USD 65 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 65 per week
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Hotel Holiday Inn Express Hotel & Suites Buffalo-Airport
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Buffalo-Airport
Holiday Inn Express Hotel & Suites Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Suites Buffalo Airport
Express & Suites Buffalo
Holiday Inn Express Hotel Suites Buffalo Airport
Holiday Inn Express Hotel Suites Buffalo Airport by IHG
Holiday Inn Express Hotel Suites Buffalo Airport an IHG Hotel
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Hotel

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying in the hotel. It's everything you need.
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! From the front desk to the housekeeping (shout out to Lulu) and the lovely shuttle drivers. Everyone was incredible
Stayed 1 night in Aug 2025

2/10 Terrible

Stiin

Disliked: Cleanliness
My recent stay at this Holiday Inn was, without exaggeration, one of the worst hotel experiences I’ve ever had — and an absolute disgrace to the Holiday Inn brand. To begin, the advertised airport shuttle was nonexistent. I waited patiently, only to be completely ignored. Multiple calls to the hotel went unanswered, leaving me stranded and forced to pay for an Uber out of pocket. Strike one. Upon arrival, things only got worse. The floors were visibly dirty, and I encountered bugs within minutes of walking in. The elevator reeked of stale cigarette smoke — a clear violation of what should be a non-smoking property. When I finally reached my room, I found the door handle barely attached to the door — a basic safety and maintenance failure that should have been addressed immediately. But none of that compares to what happened overnight. I spent the entire night scratching, only to wake up at 4 a.m. with a bed bug bite on my neck. Let me be clear: this is not just unpleasant, it is a health and safety hazard. Bed bugs are not only repulsive, they are a sign of gross negligence. This alone is enough to warrant serious concern from corporate. I paid for a clean, safe, and restful night. Instead, I got a sleepless, bug-infested nightmare. For the price I paid — and under the expectation that the Holiday Inn name guarantees a basic level of quality — this experience was insulting. This hotel should be ashamed. Your guests deserve, at a bare minimum, a clean and safe room free from
Stayed 1 night in Sep 2025

6/10 Okay

Maureen

Travelled with partner
Liked: Staff & service
Disruption because of construction and remodeling. Major problem with keycard...many trips back to desk...only person at desk was very helpful and eventually reassigned us a different room which was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We selected this hotel for the airport shuttle specifically. However, no shuttle ever came. We called over and over and the call wouldn't even go through. We ended up calling a Lyft. Other people behind us at the check in desk said the same. However check in and room were fine.
Stayed 1 night in Sep 2025

8/10 Good

gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is going through remodel. a little messy. i had a new room. GREAT mattress. simple clean design.
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to the airport. Portions of the Property is currently under construction.
Stayed 3 nights in Sep 2025

6/10 Okay

Jack

Liked: Room comfort
The toilet and shower were dirty but the rest of the room was modern and clean. No one was at the front desk when I checked out. The lock on my door was in poor condition—it broke so I could not get into the room one night and it took a long time to fix while I waited in the hallway. The staff in the breakfast area worked hard and did a good job.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lulu was extremely helpful!! She should be considered for your employee of the month!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Chase, Okeechobee

Stayed 4 nights in Sep 2025

10/10 Excellent

Yaritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Good but Lulú made it even better… she is amazing. Thank you Lulú! From LAMA Palmer
Stayed 4 nights in Aug 2025

4/10 Poor

Corinne

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Staff attitude

It was very unfortunate that they were renovating but that wasnt really the issue. We were at this hotel twice in a very short period. The fist time everybody was super friendly and accommodating. They had an issue with their keys to enter the rooms. The first trip , when I came back down with my key the receptionist came back up with me to help. Very grateful for that. The second time, I was up and down like a yoyo (3 times) and the frontdesk lady couldnt care less that I had my 86 year old, mobility challenged mother with me. Other than that the rooms were comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Barb

Disliked: Cleanliness, property conditions & facilities

I would not go back

Pool was dirty and cold I was told it would've cleaned and warmed by the next night
Pool was dirty but not as cold
Pool was still dirty still cold and rocks all over the deck.
Stayed 3 nights in Aug 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
We were surprised to see the renovations going on. That was okay, but we were not aware that there would not be any pool use and no longer a hot tub. Part of the reason for our excursion was to enjoy those two amenities, just as we had many years prior. The Staff however was amazing, Raif and Lulu. Thanks to them our stay was enjoyable. The breakfast room was in a different room altogether and staffed by only one person Brian. We were looking to meeting up with previous staff whom we got to know. We didn’t really like the changes. Brian asked if we’d come again and I said “no”. Unfortunately, we didn’t like the changes. If one was staying for an overnighter and perhaps flying out the next day, that would be okay. The rooms were great, exceptionally clean and comfortable. For a long relaxing stay, no.
Stayed 1 night in Aug 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel and staff were courteous. Room was nice, construction and dust were irritating. Pool was closed.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

Josefina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and the excellent service. Very special persons are 2 ladies Annie at the breakfast and the lady driver of the shuttle Lalu or Lala sorry dont remember exact her name both are very very excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Edward

Stayed 1 night in Aug 2025