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Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Free self-parking
42-inch flat-screen TV with cable channels, TV, MP3 dock
Exterior
Indoor pool
A fire pit surrounded by wicker chairs and tables in a brick-walled room with large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5020 Main Street, Buffalo, NY, 14226
  • Place, Daemen College
    ‪20 min walk‬
  • Place, Island Park
    ‪6 min drive‬
  • Place, Glen Falls
    ‪9 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪8 min drive‬

Room options

King Room with Sofa Bed

  • Sleeps 4

High Floor Two Queen Room with Sofa Bed

  • Sleeps 5

High Floor King Room with Sofa Bed

  • Sleeps 4

View all photos for Basic Room, 1 King Bed with Sofa bed

A neatly made bed with white linens, two bedside tables with lamps, and a wooden headboard.

Basic Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(113 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A neatly made bed with white linens, two bedside tables with lamps, and a wooden headboard.

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed (High Floor)

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(28 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.4 out of 10
Very good
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Two Queen Room with Sofa Bed

  • Sleeps 5

Accessible Two Queen Room with Tub and Sofa Bed

  • Sleeps 5

Accessible King Room with Roll-in Shower and Sofa Bed

  • Sleeps 4

Accessible One Bedroom Suite with Roll-In Shower Sofa Bed

  • Sleeps 4

One Bedroom King Suite with Sofa Bed

  • Sleeps 4

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About this property

Hyatt Place Buffalo/Amherst

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Hyatt Place Buffalo/Amherst gets high marks from our customers. During your stay, you'll be within walking distance of Daemen College. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from University At Buffalo - North Campus and 6 minutes from Walden Galleria Mall
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Buffalo/Amherst offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. The business-friendly Hyatt Place Buffalo/Amherst also features coffee/tea in a common area, laundry facilities, and express check-out. Free self parking is available.

This 3-star Buffalo hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 791 out of 1155 reviews
Rating 8 - Good. 214 out of 1155 reviews
Rating 6 - Okay. 77 out of 1155 reviews
Rating 4 - Poor. 39 out of 1155 reviews
Rating 2 - Terrible. 34 out of 1155 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yanny

Stayed 1 night in Dec 2025

8/10 Good

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2026

8/10 Good

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
Room was amaizngly clean, staff was very welcoming and helpful. Breakfast was delicious, the pool was spectacular and the overal vibe of the hotel was amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy, Buffalo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean and comfy
Stayed 4 nights in Dec 2025

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Front desk super friendly. Pool great with kids, very relaxing. Breakfast was ok- better than many American continental but not mouth watering. Eg berries for yogurt just thawed, kind of cold and watery. Cool they had a fajita station but corn wasn’t fully thawed.
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The area and hotel staff were amazing close to all restaurants very family oriented
Stayed 2 nights in Jan 2026

10/10 Excellent

Allen

Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Stayed 1 night in Jan 2026

10/10 Excellent

Cristel

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff at the desk were amazing. Personable and kind. Room was very clean as was the entire facility. Great two night stay for business.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and clean, plenty of space for a small family. The staff was excellent and were very accommodating and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cristel

Stayed 2 nights in Jan 2026

10/10 Excellent

Jasmine

Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

calogero

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Tricia

Stayed 1 night in Jan 2026

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel is very nice. The staff is under trained and really lacked any kind of emotion. The room was not totally dated but could use a refresh, Shower head upgrade sofa bed upgrade as the cushions did not fit together and just looked sloppy. Clean wise left some to be desired. We got there and checked the room over and there was some brown dried substance on the toilet seat, hair in the bathtub, my children’s new white socks were brown on the bottom from the carpet. The breakfast buffet was interesting. The eggs were flavorless the bacon was tissue paper thin and shredded. There were multiple slices of bread with green mold. The tortillas for breakfast were not soft shells they were just a package of hard shells stuck in what’s suppose to be a tortilla warmer. The salsa was soured. The pool had extremely rowdy kids throwing each other in screaming swearing and splashing around my young kids. Complained to the front desk and was told they can try to say something which never got done. The water also smelled like straight bleach to the point our skin was extremely itchy and noses burnt. Extremely disappointed in Hyatt for allowing this quality. Will not stay here again and will advise others not to as well.
Stayed 1 night in Jan 2026

2/10 Terrible

Hemyar

Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs I don’t recommend this hotel
Stayed 2 nights in Sep 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is great. Close proximity to Highmark and Walden Galleria Mall. The room did have a very strong smell of bleach when entering.
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

4/10 Poor

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
bad
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were all nice, decent lobby bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nayaija

Liked: Cleanliness, staff & service, amenities
Such a nice hotel and excellent staff
Stayed 1 night in Dec 2025