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Pacific Hotel Cairns

4.5 star property

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Executive Luxury Suite
Reception
Lobby sitting area
Superior King Balcony Suite | Balcony view
Premium Balcony Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

Superior King Balcony Room

Superior King Balcony Room

8.4 out of 10
Very good
(87 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room

Deluxe King Balcony Room

8.6 out of 10
Excellent
(47 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite

Superior King Balcony Suite

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

8.8 out of 10
Excellent
(55 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium King Balcony Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium King Balcony Room

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony Suite

Premium Balcony Suite

Premium Balcony Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Balcony Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Twin Balcony Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Pacific Hotel Cairns

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pacific Hotel Cairns's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Bushfire Flame Grill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Cairns Esplanade and 5 minutes by foot from Cairns Night Markets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1008 reviews
Rating 8 - Good. 323 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fuchi

Stayed 2 nights in Dec 2025

8/10 Good

Alan

Stayed 5 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable and spacious. Bathroom particularly could use a spruce up but a great hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Bed was as hard as a Tom Cats head. Staff were very nice though. Rooms are looking a little tired
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient. Nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw some reviews that made me question my choice to stay here, but we had zero problems (well, the bathtub faucet was slow (shower was fine) but I'm not going to get upset about that). Bathroom was very nice. Main part of room was excellent. We had room 902 and it was a spectacular view of just about everything. I do recommend the better/larger room because you get an excellent lania. We sat there for two or three hours and watched a wedding on the party deck of the Hilton a block away. Later spectacular fireworks (which I'm sure was part of the wedding), followed by birds nesting for the night in the trees of the psrk next door, and then the emergrnce of the five foot wing span fruit bats (who do scream at each other through the night, so if you're a light sleeper bring some ear plugs). One of the prime benefits of staying here is you're one block away from the Green Island tour operators. Green Islsnd is amazing. We did the Seawalk (don a helmet that allows you to breath normal, wear your glasses, keep your head mostly dry, and see reef life). We then went snorkeling and thoroughly enjoyed that. THEN we jumped in the fresh water pool and lounged around for a few hours before getting back on the catamaran to get back to Cairns. At the entrance to the jetty is a restaurant named Dundees (yeah, named after you know who). One of the most extensive menus we've ever seen. Try the Hop Rock (kangsroo you cook on a lava rock at your table), or the Crocodile Rock. We're 66 and 68.
Looking over to tour center and view of lania
Looking across park toward ferris wheel
Stayed 2 nights in Nov 2025

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service
The property was nice and clean with good amenities. It was 3.5 star quality as the hotel room is a little dated with the bare essentials. While there is not much in the hotel itself, the proximity to shops, cafes and restaurants is perfect. Great location to jetty and very central. The pool is fine and the service from all staff was lovely. Comfortable and affordable which is all we needed. Would stay again as it was still nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Lovely room, great view to the marina and sea. Excellent location close to marina and many restaurants and the esplanade lagoon!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa, Lilburn

Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Stayed 1 night in Nov 2025

10/10 Excellent

Rosemin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel walking distance to main areas
Stayed 2 nights in Nov 2025

6/10 Okay

Damian

Stayed 5 nights in Nov 2025

8/10 Good

Morten

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ok hotell just like You would expect it to be, not great, nothing bad. We chose it mainly due to the combination of distance to the Reef Terminal, vacancy and ok price.
Stayed 2 nights in Nov 2025

4/10 Poor

Abbie, Cosgrove

Travelled with partner
Disliked: Amenities
Could not turn out the lights, the alarm went off in the middle of the night, and despite turning down volume, it went off again. Building feels a bit neglected, and the parking was not safe or protected.
Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 3 nights in Nov 2025

4/10 Poor

Brandon

Travelled with family
Liked: Cleanliness, amenities
We had a traveler become sick on check-in day, and asked for our room a couple hours early so they could rest. We said any room, even if it wasn’t the type of room we booked, would be fine. The front desk said they would contact housekeeping to expedite a room, but left us waiting nearly two hours before we could check-in, finally giving us a room only about 30 min before the regular check-in time. I understand we were attempting to check-in early, but I have trouble believing that not a single room in the hotel was ready more that 30 min before their check-in time of 2PM (on a weekday no less). It just seemed like our needs and extenuating circumstances were not prioritized at all.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris T

Liked: Cleanliness, staff & service, amenities
Great location, Clean room, Good price!
Stayed 3 nights in Oct 2025

4/10 Poor

James

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights hounded from day one about housekeeping and check out
Stayed 2 nights in Nov 2025

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous Staff great Clean Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 5 nights in Nov 2025

8/10 Good

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
While most things are walking distance, Pacific is placed in the heart of it all with you only needing to cross the street for the Marina, on the right there’s breakfast, and on the left you have the tour operator office and art gallery. In front you have the scooter rental and the bus stop for your activity pickup is also in front of the building. The room they assigned me faced the car park so there’s no view there but the bathroom was spacious enough and housekeeping came daily.
Stayed 3 nights in Nov 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were always lovely
Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean room good breakfast no complaints
Stayed 7 nights in Nov 2025

10/10 Excellent

Simon

Liked: Amenities
Good
Stayed 1 night in Nov 2025

6/10 Okay

JOEL

Room was okay but smelled heavily of cleaning materials when we checked in. Windows don’t open The hotel feels very tired and needs refurbishing. Staff were very nice. I thought our room would ha
Stayed 3 nights in Oct 2025