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Live Aqua Cancun - Adults Only - All-Inclusive

Property class: 5 and above
VIP Access

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Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Exterior
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Exterior
Exterior
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly

Explore the area

View in a map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.6 out of 10
Exceptional
(40 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(30 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Honey Moon)

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra)

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Viento)

Suite (Viento)

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Partial sea view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Wellness Aqua)

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

Catch some rays at the beach or spend the day relaxing at Live Aqua Cancun - Adults Only - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The shopping around Live Aqua Cancun - Adults Only - All-Inclusive gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Free breakfast, free WiFi in public areas, and free valet parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • Enjoy Mexican cuisine with garden views at SIE7E, one of the property's 8 restaurants and 5 bars/lounges
  • Take a swim in the 7 outdoor pools or soak in the hot tub
  • Treat yourself to hot stone massages, detox wraps, or manicures and pedicures at Feel Harmony Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Just a 4-minute walk from La Isla Shopping Mall and 6 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Live Aqua Cancun - Adults Only - All-Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

This 5-star Cancun property is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to noon.
SIE7E - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
AZUR - This poolside theme restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
MB - This fine-dining restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hidden Garden - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Varenna - This poolside bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,564 square foot of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (99 centimetre high)
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1442 out of 1968 reviews
Rating 8 - Good. 289 out of 1968 reviews
Rating 6 - Okay. 156 out of 1968 reviews
Rating 4 - Poor. 40 out of 1968 reviews
Rating 2 - Terrible. 41 out of 1968 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2026

4/10 Poor

Sheila

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort as a whole is lovely, however my partner and I got a strain of ecoli (confirmed by a lab test when we came home) from something we ate or drank at the hotel. We both were extremely careful not to drink the water and even used bottled water to brush our teeth so we are not sure what caused food poisining. Half or more of our trip was spoiled by this. Anther issue we had was that the shower leaked into the bathroom and when I reported this they just came to clean up. We were not in a physical state to move around much and be without a restroom so we did not press this.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adriene

Our family has stayed there every Christmas for 15 years and the staff is exceptional! Definitely
Stayed 6 nights in Dec 2025

10/10 Excellent

Yiwen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jan 2026

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Live Aqua Cancun - Adults Only. Everything about the resort was thoughtfully done and ideal for rest and relaxation. The food was outstanding, the drinks were excellent, and the service was truly exceptional. Every staff member I encountered was kind, attentive, and genuinely welcoming. I especially enjoyed the cabanas, which I highly recommend, and the heated pool was a major plus. The amenities were excellent. All NFL games were available at the bar, which was a nice touch. The spa experience was amazing, including the hydrotherapy circuit and the massage I received, which was one of the best I’ve had. As a solo female traveler, I felt completely comfortable staying on the resort the entire time and did not feel the need to leave. Everything I wanted was right there, and I felt safe and well cared for. The only downside to an otherwise perfect stay was the sales pressure. I did not appreciate being upsold on a future stay or receiving a call at 8:30 AM on a Sunday inviting me to a sales meeting. That interrupted the peaceful, relaxing experience I was there for. That said, I would absolutely stay here again and do plan to return. It is a beautiful, relaxing resort and I hope future visits remain focused on rest rather than sales.
Stayed 3 nights in Jan 2026

10/10 Excellent

Seok June

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best resort experiences ever. Great location, nice staffs, wonderful facilities and room, delicious foods, pretty beach and pools, etc. I highly recommend!
Stayed 4 nights in Jan 2026

10/10 Excellent

Maritza

Excelente servicio y
Stayed 3 nights in Jan 2026

10/10 Excellent

Suong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very beautiful place love the resorts
Stayed 3 nights in Jan 2026

6/10 Okay

Ashkan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was great, staff were nice but the service and restaurants could have been better.
Stayed 3 nights in Jan 2026

10/10 Excellent

Zacharia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, top notch customer service.
Stayed 3 nights in Jan 2026

8/10 Good

Chenxi

Liked: Cleanliness, staff & service, property conditions & facilities
In general good. However it’s was crowded. We were a
Stayed 6 nights in Dec 2025

8/10 Good

mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was mediocre. The only great restaurant had close to an hour wait most nights. Our room was noisy from down below at the bar. The service was very spotty. The resort was immaculately clean, and people are kind.
Stayed 8 nights in Dec 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean! Staff always courteous and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, super comfortable bed, great staff, lovely pool and beach. Our room was immaculate, we enjoyed our balcony and the beautiful views. Every staff member we met was polite and friendly. They were happy to help in any way and did fantastic work.
Stayed 3 nights in Jan 2026

10/10 Excellent

Murad

Liked: Cleanliness, amenities, property conditions & facilities
10/10 experience all around. Aidee is great and makes you feel welcome. Mario took care of us when we wanted to extend the stay. The service and food are always the best
Stayed 2 nights in Jan 2026

10/10 Excellent

Fabiola

Stayed 6 nights in Jan 2026

10/10 Excellent

Mark Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool staff were awesome
Favorite pool waitress.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jan 2026

10/10 Excellent

Murad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top tier from the service to the food to the experience. I look forward to going back again. The staff is incredible and always willing to help. The deep tissue massage is worth every dollar and will leave you brand new. Highly recommend
Stayed 6 nights in Dec 2025

8/10 Good

Luma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and service is amazing. Food is ok but the Italian and Azur Resturants were very good, others below average. Beach is fabulous, lots of pools. Amenities are good but was hoping for a more fancy spa. Gym is good Overall good experience, but our room view was bad and looking at the restaurants back and all the heavy air conditioners, our ask for upgrade or even having a better location was not accommodated We have vio access from Expedia but they did not upgrade us due unavailability also the spa didn’t honor the 20% off
Stayed 7 nights in Jan 2026

10/10 Excellent

Ka Ying

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great housekeeping. Fantastic and friendly servers. Great selections of foods.
Stayed 5 nights in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Kalvin

Stayed 9 nights in Dec 2025

4/10 Poor

Lisa

Stayed 11 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 4 nights in Nov 2025