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Alivio Hotel Cairns

3.5 star property

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Photo gallery for Alivio Hotel Cairns

1 bedroom apartment (ocean view)
Fridge, microwave, coffee/tea maker, electric kettle
Reception
Outdoor pool, open 7:00 AM to 9:30 PM, free pool cabanas, pool umbrellas
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View in a map
136-140 Sheridan Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Place, Cairns Base Hospital
    ‪9 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior balcony (mountain view)

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior balcony (mountain view)

  • Sleeps 3

View all photos for Standard Studio Queen

Standard Studio Queen

Standard Studio Queen

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior + balcony (pool)

Superior + balcony (pool)

Superior + balcony (pool)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior + balcony (mountain view)

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior + balcony (mountain view)

8.8 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 bedroom apartment (pool side)

1 bedroom, premium bedding, blackout curtains, soundproofing

1 bedroom apartment (pool side)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Split + balcony (Pool view)

King Split + balcony (Pool view)

King Split + balcony (Pool view)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Studio

  • Sleeps 3

View all photos for Superior Studio (pool side)

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior Studio (pool side)

  • Sleeps 3

View all photos for 1 bedroom apartment (pool side)

1 bedroom, premium bedding, blackout curtains, soundproofing

1 bedroom apartment (pool side)

  • Sleeps 3

View all photos for King Split + balcony (Mountain view)

King Split + balcony (Mountain view)

King Split + balcony (Mountain view)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 bedroom apartment (mountain view)

Fridge, microwave, coffee/tea maker, electric kettle

1 bedroom apartment (mountain view)

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 bedroom apartment (ocean view)

1 bedroom apartment (ocean view)

1 bedroom apartment (ocean view)

  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio (pool side)

Superior Studio (pool side)

Superior Studio (pool side)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio (mountain view)

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior Studio (mountain view)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio (ocean view)

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior Studio (ocean view)

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

1 bedroom apartment (ocean view)

  • Sleeps 3

1 bedroom apartment (mountain view)

  • Sleeps 3

King Split balcony (Mountain view)

  • Sleeps 3

View all photos for Superior Studio (mountain view)

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior Studio (mountain view)

  • Sleeps 3

View all photos for Superior Studio (ocean view)

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior Studio (ocean view)

  • Sleeps 3

View all photos for King Split balcony (pool side)

1 bedroom, premium bedding, blackout curtains, soundproofing

King Split balcony (pool side)

  • Sleeps 3

View all photos for Superior balcony Pool Side

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior balcony Pool Side

  • Sleeps 3

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About this property

Alivio Hotel Cairns

Hotel with a full-service spa, 6-minute walk to Cairns Esplanade
A full-service spa, an outdoor pool, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite. Change of towels is available on request.
Alivio Hotel Cairns offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Cairns hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 40-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beautilashious. Services include facials and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Alivio Hotel Cairns. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials or manicures and pedicures at Beautilashious
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Cairns Esplanade and Cairns Performing Arts Centre
Alivio Hotel Cairns offers its guests a full-service spa, an outdoor pool, and a hot tub. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Alivio Hotel Cairns. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3.5-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas
  • Wine tours

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunshine Tower Hotel Cairns
Sunshine Tower Hotel
Sunshine Tower Cairns
Sunshine Hotel Cairns
Sunshine Tower Hotel Hotel
Sunshine Tower Hotel Cairns
Sunshine Tower Hotel Hotel Cairns

Alivio Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 611 reviews
Rating 8 - Good. 237 out of 611 reviews
Rating 6 - Okay. 85 out of 611 reviews
Rating 4 - Poor. 28 out of 611 reviews
Rating 2 - Terrible. 12 out of 611 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Perpetua

Stayed 1 night in Aug 2025

8/10 Good

Julia, Boston

Stayed 2 nights in Aug 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Property and staff were excellent. Thank you for having me. Regards Nick
Stayed 1 night in Aug 2025

6/10 Okay

Timm

Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Hiep

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

8/10 Good

Theo

Travelled with partner
Liked: Cleanliness, staff & service
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
Stayed 1 night in Aug 2025

6/10 Okay

Yu

The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
Stayed 3 nights in Aug 2025

4/10 Poor

Sahil

Liked: Staff & service
Disliked: Cleanliness
InterNet is not good. The breakfast is not provided on weekends. You are provided a voucher instead which can only be used in a
Stayed 6 nights in Jul 2025

10/10 Excellent

Renee

Stayed 3 nights in Jul 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and friendly. Room was clean carpark was easy access
Stayed 2 nights in Aug 2025

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
Stayed 1 night in Aug 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, staff were great, the pool area is big and nice. The pool is not heated but large enough. The have a bar/eating area only serves breakfast. It is about 10-15 minutes walk to the main eating areas and also the mall
Stayed 2 nights in Aug 2025

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness, staff & service, amenities
No hot water and spotty WiFi in the room was disappointing considering the prices charged for the room.
Stayed 1 night in Jul 2025

8/10 Good

Kim

Stayed 3 nights in Jul 2025

6/10 Okay

ANDREA

Stayed 3 nights in Jul 2025

4/10 Poor

ANDREA

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not worth the cost. No cleaning, no breakfast.

Cleaning only once a week!? Restaurant/Bar closed because public holiday weekend!? Facing a noisy and dodgy road. Not good enough for $290/night!
Stayed 1 night in Jul 2025

6/10 Okay

udupa

Liked: Cleanliness, room comfort
Disliked: Staff & service
We had booked this hotel on the basis that it offered breakfast. If this choice was not available we would have looked at another hotel. Unfortunately on the first morning we were told that the Chef had called in sick at short notice and therefore no breakfast was on offer. We were given a voucher foe $20 each for a cafe close to the hotel. unfortunately that voucher did not go too far to give us a good breakfast and we had to pay extra to get one main breakfast and a coffee each. Later on in the evening we were informed (only when asked) that there was no breakfast service for the weekend and once again we were provided with a similar priced voucher for the weekend. After some discussion we were offered $30 total as compensation for the extra we paid for our breakfast. There were better choices to be had near the sea front at a slightly lower cost but the voucher was
Stayed 3 nights in Jun 2025

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shower / bath had not been cleaned prior to myself checking in. Hot water tap in shower was very difficult to turn off. Limited water pressure in shower. Toilet seat was the wrong size. Would not stay up. Water leaking out of lights in car park. DANGEROUS. Not the ideal stay. Would have to rethink about staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was very good, particularly the friendly and helpful staff. The only criticism is the placement of the toilet seat in room 314. It is too close to the rear wall making it somewhat awkward to sit on the toilet.
Stayed 7 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just no netflix or prime tv
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy and of average condition
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service at reception
Stayed 1 night in May 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel for the price. Spacious and modern rooms with comfortable bed. Hotel also has convenient amenities like laundry machines. The only slight downside is the street it's on is quite busy and noisy, without much in the way of places to eat etc., but this isn't a big issue if you have a car.
Stayed 1 night in May 2025