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"We booked a room inside the dome expecting convenience, but the location was surprisingly far from the pools. The room itself was disappointing as we found sand on the bed, dust throughout, and several maintenance issues. The sink wasn’t draining properly, which made showering difficult since we had to keep turning the water off and on to prevent the shower box from flooding. The Wi‑Fi also didn’t work inside the room despite showing full signal. We requested a room change, but the alternative offered was even farther away and in worse condition. The pools, however, were excellent, well maintained and easily the best part of the stay. It’s unfortunate that the room experience didn’t match the quality of the pool area."

"Lydia, the receptionist, welcomed us on the day of arrival and gave a clear and easy-to-understand introduction to the hotel. She responded promptly to the questions I had during the stay. Excellent and friendly service throughout."

"The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful."