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Universal Hotel Castell Royal

4.0 star property

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Photo gallery for Universal Hotel Castell Royal

Balcony
Meeting facility
Desk, free WiFi
Outdoor pool, pool umbrellas, pool loungers
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Costa i Llobera, Canyamel, Capdepera, Mallorca, 7589
  • Place, Playa de Canyamel
    ‪3 min walk‬
  • Place, Cuevas de Artà
    ‪14 min walk‬
  • Place, Canyamel Golf
    ‪9 min drive‬

Room options

View all photos for Double Room, Balcony, Sea View

Desk, free WiFi

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (2adults + 1 child)

Desk, free WiFi

Junior Suite, Sea View (2adults + 1 child)

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View

Desk, free WiFi

Junior Suite, Sea View

  • Sea view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea view (2 Adults + 1 Child)

Desk, free WiFi

Double Room, Balcony, Sea view (2 Adults + 1 Child)

  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Room, Sea View

Desk, free WiFi

Panoramic Room, Sea View

  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Desk, free WiFi

Double Room, Balcony, Sea View

  • Canal view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Desk, free WiFi

Double Room, Balcony, Sea View

  • Canal view
  • Sleeps 4
  • 2 Single Beds OR 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Universal Hotel Castell Royal

When you stay at this beach hotel you can enjoy umbrellas and sun loungers.
Universal Hotel Castell Royal offers 126 accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Universal Hotel Castell Royal, you're just a quick walk from Playa de Canyamel. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Playa de Canyamel and a 3-minute drive from Torre de Canyamel
  • Airport shuttle service available for a fee
Some rates at Universal Hotel Castell Royal are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and an arcade/game room are also featured at the business-friendly Universal Hotel Castell Royal.

Universal Hotel Castell Royal has a restaurant on site.

All-inclusive details

All-inclusive room rates at Universal Hotel Castell Royal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Eco-friendly cleaning products used

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 20 and May 03.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per person (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal
Universal Castell Royal Capdepera
Universal Castell Royal
Universal Castell Royal
Universal Hotel Castell Royal Hotel
Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal Hotel Capdepera

Universal Hotel Castell Royal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 145 reviews
Rating 8 - Good. 63 out of 145 reviews
Rating 6 - Okay. 12 out of 145 reviews
Rating 4 - Poor. 4 out of 145 reviews
Rating 2 - Terrible. 0 out of 145 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect vacation!
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

sital

Liked: Amenities
Great location. Clean rooms. Friendly staff
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Alison Larocque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies running the desk during the day are top notch, truly professional. Kind and attentive. We had an excellent stay and would definitely recommend this hotel.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The staff were friendly and helpful throughout my visit. The room was comfortable and well-equipped, with a beautiful sea view that really stood out. Breakfast offered a good variety and was fresh each morning. The cleaning service was consistent and kept everything spotless. I’d definitely recommend this place for a relaxing stay.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Haley

Liked: Cleanliness, property conditions & facilities, room comfort

Great time!

Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Shereen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time at this hotel. It was clean But not much to do in the evenings. Food was ok, we took full board which was added with no cost to the nightly rate. You get what you paid for. With a car we were able to drive the island but it is to big so lots of driving time.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

TRISTAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified

4/10 Poor

mirko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absence of drinks in the fridge, no breakfast in the room, bar with ridiculous closing times, paid pool loungers, hotel closing at night!! could be two stars for the services offered
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missnöjda med maten men resten FANTASTISKT

Vi hade en fantastisk vistelse. Läget är otroligt vid en vacker sandstrand omgiven av ännu vackrare berg. Städningen var toppen och personalen trevlig. Frukosten var bra, men tyvärr levde resten av maten absolut inte upp till förväntan (vi hade all inclusive). Maten vid strandbaren var rent av hemsk. Väldigt välgjorda drinkar dock!
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belles prestations (confort, repas, service) et très bel emplacement !
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Manfred

Liked: Cleanliness, amenities, property conditions & facilities
Wahnsinnsbucht, tolles Hotel, sehr freundliche Mitarbeiter, gute Cocktails, sehr sauber und gepflegt. Nichts zu beanstanden.
Stayed 13 nights in Jun 2025
Verified

8/10 Good

Raffaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum 2. Mal hier, dieses Mal in einem Familien Zimmer. Schöne Grösse für 3, Aussicht toll. Das Frühstück ist reichhaltig und lecker.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

ENORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel situé près de la plage. Je pense que nous avons vécu un moment hors du temps, mais ça ne serait pas pareil en pleine saison. Les chambres ont une vue magnifique. Le buffet est super. Le personnel est très attentif. Vous avez une coupe de cava à l’arrivée. Je recommande
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Edith Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luna de miel espectacular

Fuimos de luna de miel y nos atendieron de maravilla con mucha atención y amabilidad
Stayed 7 nights in May 2025
Verified

6/10 Okay

Joaquin

Liked: Cleanliness, staff & service
Disliked: Amenities
Solicité cama matrimonial y nos dieron 2 camas individuales unidas con ropa de cama individuales, y al dormir se separan, pésimo la comodida que brindaron siendo un hotel de alta categoría
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Ornella

Liked: Cleanliness, staff & service
Disliked: Amenities
SEHR hellhörig und jeder „Service“ ist kostenpflichtig (bspw. Badetücher, Late Check-Out und Reservierung von Liegen am Pool). Von einem 4-Sterne-Haus sollte all dies ohne Extra-Zahlung angeboten werden. Zudem war eine Abdunkelung des Zimmers ab Sonnenaufgang quasi unmöglich. Die Gegend ist sehr ruhig, sodass wir fast jeden Abend in einen anderen Ort gefahren sind (ein Mietwagen ist wärmstens zu empfehlen). Hierfür kann das Hotel jedoch nichts. Wir werden sicher nicht wiederkommen. Positiv war dennoch der sehr saubere und schöne Strandabschnitt und das zuvorkommende und gründliche Reinigungspersonal.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Zlatana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt am Strand (Strand aber mit grauen Sand und Kiesel). Personal ist unglaublich freundlich - die waren wirklich TOP ♥️ - Animation (Sport, Angebot für Kinder) gab es nicht (wir dürften ins Nebenhotel Universal Laguna gehen - Animateur Victor dort war total unhöfflich, grob, faul und frech, nie zu finden gewesen und am Ende hat mich angeschriehen). Beim All In Angebot viele Getränke, sogar Latte Macchiatto, waren nicht inkludiert. Für 4* Hotel finde ich es komisch, dass man für Liegen und Strandhandtücher bezahlen musste. Diese Kleinigkeiten haben den Eindruck vom Hotel verschlechtert.
Stayed 13 nights in Oct 2023
Verified

8/10 Good

Marieke

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel, etwas in die Jahre gekommen und die Betten waren leider echt nicht gemütlich. Die Bäder sind nicht ganz auf dem neusten Stand, z.B. hatte unsere Dusche nie eine konstante Temperatur. Der Pool ist groß, aber nicht wahnsinnig aufregen, gerade für Kinder. Das Personal gibt sich viel Mühe und alle waren sehr nett. Das Essen ist auch sehr gut. Etwas unangenehm ist, dass für Strandliegen, Poolliegen und Handtücher extra gezahlt werden muss. Das Hotel liegt sehr ruhig, gut für Familienurlaub oder Seniorentrips. Ein Strand ist direkt vor der Tür, weitere sehr schöne Strände sind in nur 15 Minuten mit dem Auto zu erreichen. Supermärkte und kleine Restaurants sind auch direkt vor der Tür.
Stayed 9 nights in Sep 2023
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Essen, freundliches personal, wunderschöner strand
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mangiare: Buona scelta di piatti e immediati ripristini dei prodotti finiti. Qualità buona e servizio ottimo. Leggermente sbilanciata la cucina con piatti per i tedeschi, comuncue BUONA.
Stayed 12 nights in Jul 2023
Verified

10/10 Excellent

Sven Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhige und angenehme Lage, freundliches und hilfsbereites Personal. Klimatisierte Zimmer, schöne Poolanlagen sowie große und wechselnde Buffets. All-Inclusive sehr empfehlenswert.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Beanstandung. Evtl. mehr für jüngere anbieten
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux

Endroit parfait
Stayed 2 nights in Jul 2022