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Cape Town Hollow Boutique Hotel CBD

4.0 star property
VIP Access

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Photo gallery for Cape Town Hollow Boutique Hotel CBD

A bedroom with a large window, a bed with a grey blanket, a nightstand, and a chair.
A wicker sofa with a canopy and a view of a mountainous landscape with buildings in the distance.
A bar area with wooden chairs, a bartender, and shelves stocked with various liquor bottles.
A modern living room with a beige sofa, a coffee table, and a decorative hanging light fixture.
A modern living room with a beige sofa, a wooden coffee table, and a red vase with flowers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
88 Queen Victoria Street, Cape Town, Western Cape, 8001
  • Place, Iziko South African Museum
    ‪2 min walk‬
  • Place, Long Street
    ‪3 min walk‬
  • Place, South African National Gallery
    ‪3 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Mountain Facing Double

A bedroom with a large window, a bed with a grey blanket, a nightstand, and a chair.

Mountain Facing Double

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a large bed, a nightstand, a chair, and a window with curtains.

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Mountain View

A bedroom with a large window, a bed with a grey blanket, a nightstand, and a chair.

Deluxe Single Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a nightstand, a chair, and a window with curtains.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Cape Town Hollow Boutique Hotel CBD

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
Cape Town Hollow Boutique Hotel CBD offers 56 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cape Town Hollow Boutique Hotel CBD, you're just a quick walk from Long Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Iziko South African Museum and 3 minutes by foot from Company's Garden
  • Airport, train station pick-up, and beach shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Cape Town Hollow Boutique Hotel CBD. An area shuttle within 4.00 kilometers and an airport shuttle (available 24 hours) are available for a fee.

This 4-star Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Cape Town Hollow Boutique Hotel CBD has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 kilometres
  • 24-hour train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: ZAR 350 for adults and ZAR 175 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 350 for adults and ZAR 175 for children
  • Airport shuttle fee: ZAR 850 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cape Town Hollow Boutique Hotel CBD offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cape Town Hollow
Cape Town Hollow Boutique
Cape Town Hollow Boutique Hotel
Cape Town Hollow Hotel
Hollow Boutique
Hollow Boutique Cape Town
Hollow Boutique Hotel
Hollow Boutique Hotel Cape Town
Hollow Cape Town
Hollow Hotel Cape Town
Cape Town Hollow Boutique
Cape Town Hollow Boutique Hotel Hotel
Cape Town Hollow Boutique Hotel Cape Town
Cape Town Hollow Boutique Hotel Hotel Cape Town

Cape Town Hollow Boutique Hotel CBD Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 213 out of 435 reviews
Rating 8 - Good. 168 out of 435 reviews
Rating 6 - Okay. 35 out of 435 reviews
Rating 4 - Poor. 10 out of 435 reviews
Rating 2 - Terrible. 9 out of 435 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
everything was great! nice location
Stayed 1 night in Feb 2026
Verified

8/10 Good

tanya

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very helpful with arranging dinner reservations, car service and tours. the hotel & restaurant was very nice
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, excellent location

Great location,
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the centre of the city. Lovely room with a beautiful view of Table Mountain.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique

Nice comfortable hotel
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its position was perfect
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly and helpful staff. Bed was a bit hard and breakfast buffet was left in the open (with flies all around).
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Pui Yin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was confused that this was a 4* hotel and over priced compared to a couple of 4* stays I had round the corner for a similar cost. The staff were aloof / borderline rude on entrance and felt in a rush. The AC was broken and extremely noisy - I daren’t ask if I could change room given the reception. The carpet and shower felt unclean. Bed was a decent size and the curtains were blackout. I didn’t try breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
I will always come back , this is my new home
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Svein Harald

Liked: Cleanliness, staff & service
Your experience will depend greatly on which of the personnel you speak to.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

I enjoyed my Mountain View room, food was good, and service was excellent. Especially Toby was very kind and helpful
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best staff ever! And this is from the top all the way down. Everyone is personable, friendly, accommodating and helpful. I felt as though I was with family. I will definitely stay there again when I return to Cape Town.
Stayed 15 nights in May 2024
Verified

8/10 Good

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Went beyond their job description. Very clean hotel. Only downside was their breakfast buffet. Quality was fine but keeping the food hot was a problem.
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Clearly was once an excellent property. Staff were friendly and very accommodating. Many areas of the property were in need of upgrades and improvements. Very clean. Area near the hotel is ok during the day, caution is advised at night.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was first class
Stayed 1 night in Jan 2024
Verified

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming hotel with excellent breakfast and friendly staff. The mandated electrical shutdowns are an inconvenience but a fact of life in Cape Town unless back up batteries are available. Ask if your room is on the battery backup list!
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

MATILDA

Liked: Cleanliness
Power cuts daily and the hotel has no back up. Lifts not working when no power. It’s a good central location though. Food was basic.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 10 nights in Oct 2024
Verified

2/10 Terrible

SS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a great hotel

- In a rather dubious part of Cape Town - No parking on or in close proximity to hotel - In other words, I got here in the dark and would have had to park a few streets away, in another garage and walk here! - And it is really a bit “grubby” - Strange TV options – one sport channel, a frozen e channel and Portuguese news!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Agele

Very clean and well maintained rooms and tue daily gifts were great ones. However, the staff promised to email my receipt but until now they have not done so. Now my company has not refunded me my accommodation bill because I couldn’t present my cash receipt since my payment was in cash.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Elena

AC didn’t work, we called to front desk and they never sent maintenance. Very dirty air hood, looks like they never cleaned dust. Broken shower and mold didn’t make stay comfortable.
Stayed 1 night in May 2024
Verified

8/10 Good

Erik

Liked: Staff & service
Lage ist sehr gut. Zimmer mittlerweile in die Jahre gekommen. In manchen Bädern kann man sich nur seitlich auf die Toilette setzen. Licht könnte besser sein.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

caroline

Liked: Cleanliness, amenities
Schone kamer
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Chambre parfaite avec une vue magnifique sur la Table Mountain. Un personnel aux petits soins et toujours près à donner conseils et astuces pour les visites. Ils nous ont organisé un tour de 2 jours en voiture privée dont nous sommes ravis (qualité et rapport qualité/prix)
Stayed 4 nights in Oct 2025