Skip to main content
Beginning of main content
5.0 out of 5

"The hotel was great good location staff great bed not very comfortable " More

By a verified traveller on Wed 26 Dec 2018

Enter dates to see availability

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
€80* Per night/room 20 Aug - 21 Aug

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Cape Town Marriott Hotel Crystal Towers's walkable location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Canal Walk Shopping Centre. Features include free WiFi in public areas, a free manager's reception and a free shopping centre shuttle.

  • Free WiFi
  • Enjoy international cuisine at Towers Restuarant, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to facials, deep-tissue massages or body scrubs at Life Day Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the area's walkability and the convenient parking
  • Just a 1-minute drive from Canal Walk Shopping Centre and 12 minutes from Milnerton Golf Club
  • Free shopping centre shuttle service

Cape Town Marriott Hotel Crystal Towers ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cape Town Marriott Hotel Crystal Towers

Everyone (3) Couples (1)
5 out of 5
The hotel was great good location staff great bed not very comfortable

Posted by on 26 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

28 Dec 2018 by Nicolene

Dear Guest. Thank you for letting us know that you received good service from our team and that your expectations were met. I'm sorry to see that your bed wasn't as comfortable. We will look into the matter to ensure that your experience is not repeated. Enjoy the rest of the festive season! Sincerely, Nicolene S, Rooms Division Manager.

5 out of 5

Excellent

Amazing hotel, very modern and chic. Exceptional service and staff. If you don't feel the need to be on the waterfront this is well worth a stay. At the time we stayed there were complimentary shuttles to the waterfront and back, chauffeur driven Merc's. We even had the Bentley one day! Huge shopping mall connected by the bridge to the hotel.

Posted by on 26 Dec 2011

Was this review helpful to you?
5 out of 5

Posted by on 4 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

17 Feb 2020 by Nicolene

Dear Guest. Thank you so much for the 5 star rating. We really appreciate that you chose to stay with us and we hope that we'll have the honour of being your hosts again in the near future! Sincerely, Nicolene S, Rooms Division Manager.

5 out of 5

Super Hotel

Cons: Das einzige was mir nicht gefallen hat war der Gym. Dieser War sehr klein, und bestand nur aus einem Laufband, Fahrrad und Hantelbank.
Ich war leider nur einen Tag in diesem Hotel, habe aber jede Minute genossen! Der Service war super, Frühstück lies keine Wünsche offen, und bei den vorderen Zimmern hatte man einen super View auf Kapstadt und dem Tafelberg. Komme wieder!!!

Posted by , from Bayern on 25 Feb 2017

Was this review helpful to you?

Property Features

Cape Town Marriott Hotel Crystal Towers offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 3206 square feet (298 square metres) and includes conference centres. A fitness centre, a sauna, and spa services are also featured at the luxury Cape Town Marriott Hotel Crystal Towers. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available. This 5-star Cape Town hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 3206 sq ft of conference space
  • 298 sq. m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Free shopping centre shuttle; airport shuttle, area shuttle, train station pick-up, cruise terminal shuttle, beach shuttle, theme park shuttle, and casino shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Cape Town Marriott Hotel Crystal Towers offers 180 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video game consoles. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Towers Restuarant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Orah Bar & Lounge – This tapas bar specialises in international cuisine and only serves light fare. Open daily.

The Greatroom and Deli – This coffee shop serves breakfast, lunch, dinner and light fare. A children's menu is available. Open 24 hours. Open daily.

Acara Pool Bar & Terrace – This bistro specialises in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Halaal Certified Kitchen – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Life Day Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Cape Town Marriott Hotel Crystal Towers offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 295 per person (approximately)
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self-parking fee: ZAR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • African Pride Crystal Towers
  • African Pride Crystal Towers Hotel
  • Pride Crystal Towers
  • Pride Crystal Towers Hotel
  • Marriott Hotel Crystal Towers
  • Cape Town Marriott Crystal Towers
  • Marriott Crystal Towers
  • Cape Town Marriott Hotel Crystal Towers Hotel
  • Cape Town Marriott Hotel Crystal Towers Cape Town
  • Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.ie/Cape-Town-Hotels-Cape-Town-Marriott-Hotel-Crystal-Towers.h2774348-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cape-Town-Hotels-Cape-Town-Marriott-Hotel-Crystal-Towers.h2774348-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Cape-Town-Hotels-Cape-Town-Marriott-Hotel-Crystal-Towers.h2774348-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.