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DoubleTree by Hilton Cape Town - Upper Eastside

4.0 star property

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Photo gallery for DoubleTree by Hilton Cape Town - Upper Eastside

Exterior
Bar (on property)
Exterior
Breakfast, lunch, dinner served; local and international cuisine
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
31 Brickfield Road, Woodstock, Cape Town, Western Cape, 7935
  • University of Cape Town
    ‪3 min drive‬
  • Cape Town International Convention Centre
    ‪4 min drive‬
  • Cape Town Cruise Terminal
    ‪5 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪13 min drive‬

Room options

View all photos for Twin Guest Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Guest Room

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe, One Twin Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe, One Twin Bed

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Loft, 2 Single Beds

View from room

Deluxe Loft, 2 Single Beds

  • 108 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 122 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 King Bed, Kitchenette

Premium bedding, down duvets, pillow-top beds, in-room safe

Loft, 1 King Bed, Kitchenette

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Loft, 1 King Bed, Kitchenette

View from room

Deluxe Loft, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 108 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Cape Town - Upper Eastside

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Cape Town - Upper Eastside offers 183 air-conditioned accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Cape Town - Upper Eastside. During your stay, you'll be within walking distance of District 6. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Liberty Restaurant
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, free grocery shopping service, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Cape Town International Convention Centre and a few minutes from Long Street
  • Airport, train station pick-up, and casino shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 237 square feet (22 square meters) and includes a conference center. A 24-hour fitness center, a library, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Cape Town - Upper Eastside. You'll have access to the indoor pool at a partner property. An airport shuttle (available on request) and a beach shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM and 10:30 AM.
Liberty Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, English, French, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 AM on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Parking on site (ZAR 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 300 for adults and ZAR 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Liberty Restaurant

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (237 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately ZAR 300 for adults and ZAR 150 for children
  • Airport shuttle fee: ZAR 320 per person (one-way)
  • Self parking fee: ZAR 60 per day
  • Rollaway bed fee: ZAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

DoubleTree Cape Town
DoubleTree Cape Town Upper Eastside
DoubleTree Hilton Cape Town Upper Eastside
DoubleTree Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Hotel Upper Eastside
DoubleTree Hilton Upper Eastside
Eastside Hotel Cape Town
Upper Eastside Cape Town
Upper Eastside Hotel Cape Town
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Upper si
DoubleTree by Hilton Cape Town Upper Eastside
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside Hotel
DoubleTree by Hilton Cape Town - Upper Eastside Cape Town
DoubleTree by Hilton Cape Town - Upper Eastside Hotel Cape Town

DoubleTree by Hilton Cape Town - Upper Eastside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 401 reviews
Rating 8 - Good. 153 out of 401 reviews
Rating 6 - Okay. 29 out of 401 reviews
Rating 4 - Poor. 14 out of 401 reviews
Rating 2 - Terrible. 9 out of 401 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best team supporting and best atmosphere
Stayed 1 night in May 2025

4/10 Poor

Susan

Travelled with group
Disliked: Cleanliness, staff & service

Room not clean and slow restaurant service.

Room was standard looking. Floor was not swept on first day, then realized a dirty towel was on the rack. When I talked to the front desk they said sorry but no solution to rectify it. I then had to phone down to get my towel replaced. Next day, the floor was still not swept with debris like cereal on the floor. Window howled for the wind as wouldn’t seal, we had to put a bag around the seal to stop it. Service at the restaurant in the evening was very slow, had to keep asking for things like condiments or cutlery. They forgot one person’s meal completely. Morning breakfast was good and so was the service. No real common area to play games with friends. Location was good with a small convenience store nearby. Shuttle service was good. Room was not to standard for the price. Would not stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, helpful. Nice quiet rooms!
Stayed 2 nights in Mar 2025

2/10 Terrible

Gabrielle

Stayed 1 night in Feb 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had complimentary shuttle to the V&A waterfront. Also a Concierge who could arrange transportation on your behalf.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run
Stayed 4 nights in Jan 2025

10/10 Excellent

aime

Stayed 1 night in Jan 2025

10/10 Excellent

ana

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Cape Town

Staff made us feel very welcome. Stored our bags while we went touring. Great room service. Airport shuttle reasonable. Room safe didn’t work so they upgraded us. Would definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Had a problem, manager took care of everything. So thankful. Great property
Stayed 3 nights in Nov 2024

2/10 Terrible

TSUI SHAN

Stayed 6 nights in Nov 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a great stay
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff was quick to find us a room with 2 beds.and they did it cheerfully
Stayed 1 night in Nov 2024

6/10 Okay

Angel

Liked: Staff & service
The surroundings of the hotel are not that great, I didn’t feel safe going out for a walk at night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Stayed 10 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

angella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff. Clean hotel
Stayed 9 nights in Aug 2024

8/10 Good

Fredlyn

Liked: Property conditions & facilities
It was nice…..
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place and friendly people
Stayed 11 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024