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Lagoon Beach Hotel & Spa

4.0 star property

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Photo gallery for Lagoon Beach Hotel & Spa

Exterior
Partial Sea Facing King or Twin Room
Aerial view
View from room
2 restaurants, breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
1 Lagoon Gate Drive, Lagoon Beach, Cape Town, Western Cape, 7441
  • Canal Walk Shopping Centre
    ‪4 min drive‬
  • Cape Town International Convention Centre
    ‪8 min drive‬
  • Cape Town Cruise Terminal
    ‪9 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Sea View

Fridge

Apartment, 2 Bedrooms, Sea View

7.4 out of 10
Good
(3 reviews)
  • 92 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Full Sea Facing King or Twin Room

Full Sea Facing King or Twin Room

Full Sea Facing King or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Mountain View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Room, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Classic Room (Twin or King)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Classic Room (Twin or King)

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room, Courtyard View (Twin or King)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Room, Courtyard View (Twin or King)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Self Catering 2 bedroom Apartment

2 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Self Catering 2 bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 92 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Partial Sea Facing King or Twin Room

Partial Sea Facing King or Twin Room

Partial Sea Facing King or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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About this property

Lagoon Beach Hotel & Spa

Family-friendly hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Lagoon Beach Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Lagoon Beach Hotel & Spa offers 232 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Lagoon Beach Hotel & Spa. During your stay, you'll be within walking distance of Milnerton Golf Club. Features include free WiFi in public areas and a free area shuttle, plus 3 outdoor pools.
  • Free WiFi in some public areas
  • For dining with a beachfront location, stop by The Brasserie Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body treatments, manicures and pedicures, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a playground
  • 8 minutes by car from Cape Town International Convention Centre and 8 minutes from Long Street
  • Free local-area shuttle service
Lagoon Beach Hotel & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a steam room, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 14 meeting rooms available. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Lagoon Beach Hotel & Spa. A free area shuttle within 1 kilometers is available.

This Art Deco Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Brasserie Restaurant - This beachfront brasserie serves breakfast and dinner.
La Mizu - This beachfront pub serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
Wang Thai - This theme restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

Afrikaans, English, German, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 265 for adults and ZAR 132.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Mizu
  • The Brasserie Restaurant
  • Wang Thai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 132.50 for children
  • Airport shuttle fee: ZAR 400 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Beach Lagoon
Beach Lagoon Hotel
Hotel Lagoon Beach
Lagoon Beach
Lagoon Beach Cape Town
Lagoon Beach Hotel
Lagoon Hotel
Lagoon Beach Hotel Cape Town
Lagoon Beach Hotel & Spa Cape Town/Milnerton
Lagoon Beach Hotel And Apartments
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel
Lagoon Beach Hotel & Spa Hotel
Lagoon Beach Hotel & Spa Cape Town
Lagoon Beach Hotel & Spa Hotel Cape Town

Lagoon Beach Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 259 out of 735 reviews
Rating 8 - Good. 272 out of 735 reviews
Rating 6 - Okay. 127 out of 735 reviews
Rating 4 - Poor. 44 out of 735 reviews
Rating 2 - Terrible. 33 out of 735 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Chukwuma

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
The front office staff are very unfriendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Terrance

Stayed 6 nights in Mar 2025

2/10 Terrible

ZHENHUA

Stayed 1 night in Mar 2025

8/10 Good

Terrance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property, my daughter and I arrived early evening and to check in they unlocked the door and locked it behind you. This did not give you a feeling of a security. Then we needed to park our rental and a man from inside insisted that he wanted to drive us in our vehicle to the parking lot, we let him in the car but not drive. Highly unusual! Then once inside the room there was no air conditioning or fan blowing, we brought this to their attention and the said give it one hour. We contacted them again, they sent someone and said it was broken. They then called our room and offered to change rooms, we did and the second rooms air conditioning wasn’t working, but the blower worked. At this time it was late in the evening and we had no choice but to stay the night. The rooms were not clean, there was dirt and oil on the headboard and large metallic spangles in the shower. We left early the next morning and after our excursion found another hotel in a safe area and called Expedia to help get a refund. I spoke with the hotel about the refund and they said I had to go through Expedia, and Expedia originally offered a $50 credit and I insisted on getting half of what we paid back. Ultimately, we received half of the money back, The original stay was $360 for two days, at what was called a Luxury Spa Hotel. No pool in site when we arrived and I would not consider the area safe, overall it was the worst hotel I have ever stayed in and highly overpriced.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been better!

Room was fine except for was unable to send water to bath, only to shower, wifi was spotty and we were interrupted by room service insisting that we had placed an order for food. Restaurant service was good!
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because of the views pictured. They didn’t disappoint! Beautiful. The staff was professional & friendly. I felt safe in this quiet part of the beach.
Stayed 12 nights in Feb 2025

10/10 Excellent

Tracy, New Albany

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Imran, Montclair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Feb 2025

10/10 Excellent

Terrance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Most amazing view of Table Mountain.
Stayed 3 nights in Feb 2025

10/10 Excellent

gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pierre, Ottawa

Business traveller
The river into the ocean just to the left of the property is very polluted. Was sad to discover. The gym is not great with few machines and one of them broken. Lovely view, though, clean and a great breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Gillian

Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

10/10 Excellent

Nathan

Stayed 3 nights in Jan 2025

4/10 Poor

Grace

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
While the property was located on a beautiful beach the hotel infrastructure was definitely outdated but very clean. Food service staff was horrible, dealt with some racism and ordered food that never was received. Property staff was great, but the service workers were not the best. Our toilet had some issues, and rooms very clean but very outdated appliances
Stayed 4 nights in Jan 2025

10/10 Excellent

Glen

Stayed 8 nights in Dec 2024

10/10 Excellent

Darron

Stayed 1 night in Dec 2024

6/10 Okay

lloyd

Travelled with family
The service at reception is terrible- you call them from the room they never pick up - the family suites are extremely small for 4 people and at a cost of over 4000 very expensive- bar staff are very good - did one set of laundry was 1300 for a few items - complete rip off - we do whole bag for 400 in the laundry in the strand - completely over priced- your spa is also completely over priced at nearly 1000 for nails ? It’s 500 in joburg ?
Stayed 6 nights in Dec 2024

10/10 Excellent

Mzwandile

Stayed 4 nights in Nov 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
The property is old! Needs new furniture. Staff is nice and polite, especially the restaurants. The food was excellent, although choice is limited. The travel desk is money hungry. They want to charge R280 for the same adapter for around R50 in the U.S. And most hotels don’t demand that you buy the adapter, either. They charge a trip for $10.0 US that Uber charged around $7.00 US. In addition, one needs a reservation in advance.
Stayed 3 nights in Nov 2024