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4.3 out of 5

"Hotel slightly spoilt by the fact that the only place to get a drink after sundown was a smoky smelling bar. The staff were always very friendly and h ... " More

By GLYN Q. on Sat 27 Feb 2016

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Standard Room, Mountain View (King )

Bed Count 1 King Bed Maximum Occupancy 3 Max
€268* Per night/room 10 Apr - 11 Apr

Cabana

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double or Twin Room, Balcony, Sea View (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Double or Twin Room, Pool Access (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at The Bay Hotel, you're just a quick walk from Camps Bay Beach. Features include free WiFi in public areas, plus 4 outdoor pools and 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • For dining with ocean views, stop by Deli, one of the property's 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Treat yourself to facials, body wraps or manicures and pedicures at Mint Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Steps from Camps Bay Beach and a 2-minute drive from Clifton Bay Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Bay Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Bay Hotel

Everyone (3) Couples (4) Friends (1)
4 out of 5

Posted by on 19 Dec 2018

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5 out of 5

Wonderful.

Hotel slightly spoilt by the fact that the only place to get a drink after sundown was a smoky smelling bar. The staff were always very friendly and helpful. This hotel is the place to stay if you are in Cape Town.

Posted by on 27 Feb 2016

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5 out of 5

Perfect beach holiday

Staff were amazing Room was well appointed Bathroom sink was slow to drain but the spa bath redeemed that Bed was very comfortable Breakfast was amazing Stayed in the mountain facing room the green roof bit of an eyesore No kids allowed

Posted by on 15 Oct 2012

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3 out of 5
Unfreundlicher Umgang, laut, schreckliches Frühstück. Sicherlich kein 5 Stern Hotel

Posted by on 31 Aug 2023

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Comment from Hotel Management

7 Sep 2023 by The Bay Hotel

Dear Silvan, Thank you for taking the time to complete a review about your stay at The Bay Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart and we will do our best to improve going forward. We hope to see you at The Bay Hotel again soon! Kind regards,The Bay Hotel

5 out of 5
Pool mit Aussicht und Suite mit Jaccuzzi

Posted by on 22 Dec 2021

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4 out of 5
+ Fantastische Lage; tolle Bar; sehr gutes Frühstück; freundliches Personal; wunderschöne Zimmer - etwas veraltete Geräte im Gym; Fenster im Zimmer lassen sich nicht dicht schliessen

Posted by on 9 Aug 2019

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4 out of 5

Urlaub zu zweit

Idealer Ausgangspunkt für Tagesausflüge, Wanderungen zb.CapTown (Waterfront 15min.)Stellenbosch etc.Lage direkt am Strand, im Rücken Tafelberg geniale Lage!

Posted by on 14 Nov 2015

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4 out of 5

Angenehmes Hotel

Anfang Dezember resp. der Hochsaison war es relativ ruhig im Hotel. Mit Sicherheit war das auch auf den sehr starken saisontypischen Wind zurückzuführen. Die gesamte Anlage war nur zu einem Drittel ausgelastet und das Personal beschäftigte sich teilweise auch mit Unterhaltsarbeiten. Das Zimmer (Poolsicht), der Service sowie die Bedienung, entsprechen dem eines Fünfsternehauses. An den Wochenenden ist der Stand und die Hauptstrasse vor dem Hotel sehr belebt, was man vor allem im Poolbreich sehr gut mitverfolgen kann.

Posted by on 20 Dec 2013

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Property Features

The Bay Hotel offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and an indoor tennis court. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, 2 meeting rooms, and limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the business-friendly The Bay Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This Cape Town hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 0 sq. m of conference space
  • Deli
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Outdoor tennis courts - 2
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cape Town Station (7.4 km / 4.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Bay Hotel offers 78 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Deli – Overlooking the ocean and pool, this delicatessen serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

2 outdoor tennis courts and an indoor tennis court are featured at the hotel. 4 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Windsurfing nearby

Spa Services

Mint Wellness Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The Bay Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1540.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: ZAR 250 per pet, per day
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. 

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 750 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: ZAR 80 per day
  • Pet fee: ZAR 250 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 1540.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Cape Town
  • Bay Hotel
  • Bay Hotel Cape Town
  • Hotel Bay
  • The Bay Hotel Hotel
  • The Bay Hotel Cape Town
  • The Bay Hotel Hotel Cape Town

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.