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Victoria and Alfred Hotel by NEWMARK

4.0 star property
VIP Access

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Photo gallery for Victoria and Alfred Hotel by NEWMARK

Exterior
Premium bedding, minibar, in-room safe, free WiFi
Reception
Breakfast, lunch, dinner served; international cuisine, sea views
Breakfast, lunch, dinner served; international cuisine, sea views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
On the Waterfront Pierhead, V & A Waterfront, Cape Town, Western Cape, 8001
  • Place, Two Oceans Aquarium
    ‪5 min walk‬
  • Place, Zeitz Museum of Contemporary Art Africa
    ‪6 min walk‬
  • Place, Cape Town Stadium
    ‪10 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, free WiFi

Luxury Room

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Piazza Facing )

Double Room (Piazza Facing )

Double Room (Piazza Facing )

9.2 out of 10
Wonderful
(28 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Victoria and Alfred Hotel by NEWMARK

A marina, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Victoria and Alfred Hotel by NEWMARK offers 94 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A marina, a health club, and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including thalassotherapy.
Our customers tell us they can't get enough of the helpful staff at Victoria and Alfred Hotel by NEWMARK. During your stay, you're just a quick walk from Nelson Mandela Gateway. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and ocean views while dining at GINJA Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and complimentary bicycles
  • Just a 2-minute drive from Cape Town International Convention Centre and a few minutes from Long Street
  • Airport shuttle service available for a fee
Victoria and Alfred Hotel by NEWMARK offers its guests a marina, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A sauna, a rooftop terrace, and spa services are also featured at Victoria and Alfred Hotel by NEWMARK. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
GINJA Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: ZAR 390 for adults and ZAR 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • GINJA Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 1904
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victoria and Alfred Hotel by NEWMARK

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1165 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 390 for adults and ZAR 180.00 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Victoria and Alfred Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Victoria & Alfred Hotel
Victoria Alfred Hotel
Victoria Alfred Hotel Cape Town
Victoria Alfred Cape Town
Victoria Alfred
Victoria & Alfred Hotel Cape Town, South Africa
Victoria Alfred Hotel
Victoria And Alfred By Newmark
Victoria Alfred Hotel by NEWMARK

Victoria and Alfred Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Aram

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very good , hotel staff was very courteous and helpful , breakfast very nice . However , one staff member at front desk had attitude and was pretty condescending, not something any guest should have to be subjected to
Stayed 1 night in Dec 2025

10/10 Excellent

Meenal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and location. The breakfast was fantastic and the staff were excellent, ready to help to make our stay even better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Great room (spacious, clean, quiet) overlooking the square, fantastic staff (friendly, helpful, courteous), impressive breakfast (buffet and cooked), and ‘can’t be beaten’ location (in the heart of the V&A Waterfront, seconds from good restaurants and bars). What’s there not to like !? We’ll be back.
Stayed 6 nights in Dec 2025

6/10 Okay

Ammar, Redwood City

Great location but not so clean
Stayed 3 nights in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service
Disliked: Amenities
Good stay overall. Breakfast service could be a bit haphazard and we needed to love rooms because of a broken AC. That said, staff helped out quickly and politely.
Stayed 4 nights in Dec 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for attractions & harbour view.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were most helpful and courteous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tegan

Liked: Cleanliness, amenities, property conditions & facilities
Great location with wonderful staff. Also, the breakfast and view was amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
3rd time staying here and as great as always. Only slight irritation was my bed was two singles pushed together and the dip in the middle was really uncomfortable. Apart from that, no complaints
Stayed 3 nights in Dec 2025

8/10 Good

Nathan

Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

10/10 Excellent

stefan

Stayed 4 nights in Nov 2025

6/10 Okay

Jagdishbhai

Liked: Cleanliness, property conditions & facilities
Hotel was ok, nothing special, expensive
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
The breakfast was amazing and breakfast staff was outstanding.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Mindy

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen, Huettikon

Stayed 3 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, but

Staff were amazing, location perfect but rooms are a bit bare and tired. Bathrooms need a refresh one of our sinks was cracked and shower leaked
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Stayed 2 nights in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not receive room reserved

I paid for a Mountain View room and received a room overlooking the plaza. A prior review noted the same issue and said the hotel required them to pay more for the room they originally reserved. Since this was the end of a hectic three week trip, I just wanted a room. The plaza side is VERY noisy and sleeping in or early may be difficult. Outside of the room issue, the room was clean with a large bathroom. Hotel is in a great location for walking around the waterfront.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Breakfast was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Schimoney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful as always !
Stayed 4 nights in Sep 2025