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"hotel is in a good location and the rooms are spacious and well designed. I would say this is more of a 4 star though. Staff are rude, unhelpful, and ... " More

By a verified traveller on Tue 28 Sep 2021

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Deluxe Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€172* Per night/room 31 Mar - 1 Apr

Premium Double Room, Terrace, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, Terrace, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Double Room, Terrace, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Alanda Marbella Hotel, you're just a quick walk from King Abdul Aziz Mosque. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Alanda Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, scooters/mopeds to rent and bicycles to rent
  • Within a 10-minute walk of Nagüeles Beach and Puente Romano Tennis
  • Airport shuttle service available for a fee

Alanda Marbella Hotel ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Alanda Marbella Hotel

Everyone (4) Couples (4) Family (3)
3 out of 5
hotel is in a good location and the rooms are spacious and well designed. I would say this is more of a 4 star though. Staff are rude, unhelpful, and incredibly slow. None of the room utilities were topped up the next day eg tea or towels. Had to constantly ring up for more every day! Plus the electricity stopped working from midnight to 8am which isn’t helpful when you need the toilet in the middle of the night and can’t put the lights on !

Posted by on 28 Sep 2021

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Comment from Hotel Management

10 Jan 2022 by Alanda Hotel Marbella

Dear Allana. Thank you for your review and feedback. While we’re thrilled to hear that you appreciated the location of the hotel and our rooms, we regret that the service you received was anything less than exceptional. We will be sure to share your feedback with our team. I know they will take it to heart. We’d love to host you the next time you visit Marbella and share a new experience. Kind regards

1 out of 5

A Hotel that lost its shine

Pros: Location
Cons: Definately not a 4* Hotel. Maximum 2 star!
This Hotel used to be run by NH Group that also runs the NH Marbella, which wee stayed on the first half of the trip. The room condition was horrible. The floors are worn out, there was malt growing on the ceiling of the bathroom, light brown wood turned into black in areas which also could be an indication for malt. I took fotos and happy to share. For a double room we only got two big towels which is not enough. The only garbage in the entire room was at the sink. None in the bedroom / living room area. So you just end up throwinf everything on the floor.

Posted by , from geneva on 18 Sep 2016

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5 out of 5

Excellent hotel.Great location

Friendly staff.Good food.Great value.Comfortable room.Large swimming pool.

Posted by , from Ireland on 2 Aug 2016

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4 out of 5

Costa del Sol

Pros: Very pleasant setting and nice quiet and relaxing environment.
Cons: Maintain rooms better (e.g. fix broken door & furniture handles, ensure shower heads & air conditioning working properly). Don't charge for parking.
Location: Lovely setting with lots of nice hotels in the area. Beach a short walk away.
Nice Saudi owned hotel on the edge of Marbella. Split over three blocks with ample car parking (which is charged for extra) and very quiet and pleasant setting. It's a halal friendly hotel so no alcohol and food is halal. Pretty good breakfast buffet but not a huge variation from day to day. Some limited hot food and chef will cook omelettes to order. They started doing a dinner buffet for £25 per head (excluding drinks) whilst we were there. Rooms a little bit tired with various repairs needed (more of a niggle than a big problem). Beach is less than a five minute walk from the hotel. A very nice mosque next to the hotel. Some supermarkets a short drive away but if walking would probably take twenty minutes.

Posted by , from London on 17 Jul 2016

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5 out of 5
Meine Familie und ich finden das Hotel einzigartig. Es ist sehr modern. Das ganze Hotel wurde soweit ich weiss vor 2 Jahren renoviert. Das, was mir sehr gefallen hat war das Frühstück. Es gab sehr viele verschiedene Sachen, was bei anderen Hotels nicht der Fall ist. Zudem ist es alkoholfrei, was meiner Meinung einfach grandios ist. Ich empfehle es sehr.

Posted by on 1 Mar 2020

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Comment from Hotel Management

19 Mar 2020 by Alanda Hotel Marbella

Dear Customer, it's great to read that you had such an enjoyable stay with us! I will certainly share your feedback with my team, they are going to be delighted by your compliment! Thank you for choosing us for your stay and for having taken the time to complete our review. Looking forward to the pleasure of welcoming you back in the near future. Kind regards,

4 out of 5
Kuljetus respasta hotellihuoneeseen!!! Rauhallinen allasympäristö, tilava huone.

Posted by on 20 Oct 2019

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Comment from Hotel Management

13 Nov 2019 by Alanda Hotel Marbella

Dear Customer, Many thanks for your very kind feedback and for taking the time to share your comments with us. I am pleased to hear that you enjoyed your stay at the Alanda Hotel Marbella. We look forward to having the pleasure of warmly welcoming you back very soon. Best regards,

4 out of 5
Die Lage des Hotels ist sehr git, in 5min ist man zu Fuss am Strand. Das Pool ist leider einbisschen klein, eher geeignet für Familien. Das Personal ist sehr hilfsbereit, Frühstückbuffet empfehlenswert, die Hotelzimmer brauchen langsam eine Renovation. Stadt Marbella ist mit dem Auto in 7-8min zu erreichen und traumhaft schön. Gute Restaurants am Hafen, sowie in der Altstadt.

Posted by on 2 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Alanda Hotel Marbella

Dear guest, thank you for your feedback. We are happy to hear that you were happy with the location of the hotel. Please note this is a transition period and we are going to refurbish all the blocks soon, the first block has been already renovated. We would love to see you back soon to check the improvement yourself. Your recommendation is highly appreciated and represents our best reward. We look forward to having to the pleasure of warmly welcoming you back very soon. Kind regards,

4 out of 5
Très propre en chambre Piscine un peu dégueulasse et un peu froide

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Alanda Hotel Marbella

Cher hôte, Merci d'avoir commenté votre séjour. Nous sommes heureux de savoir que vous avez apprécié notre hôtel et sa propreté. Nous sommes désolés d'apprendre que le piscine n'a pas répondu à vos attentes. Merci de partager votre séjour, nous prendrons note de votre avis pour améliorer nos services à l'avenir. Cordialement.

5 out of 5
Personnelle agréable chambre très propre belle vu et l’hotel Et très bien situer. Super marcher à proximité.

Posted by on 22 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Alanda Hotel Marbella

Cher client. Merci beaucoup de partager votre séjour. Nous sommes heureux de constater que cela a été si satisfaisant. Nous sommes impatients de vous accueillir à nouveau très bientôt. Cordialement

5 out of 5

Posted by on 7 Jun 2019

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 23 March:

  • Swimming pool

Property Features

Alanda Marbella Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Alanda Marbella Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Marbella hotel is smoke free.

  • 187 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Alanda Marbella Hotel offers 187 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Marbella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Separate bedroom
  • Minibar
  • In-room dining
  • LED television
  • Cable channels
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.

Manuka Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Aceituna Restaurant – This buffet restaurant only serves breakfast. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Golfing nearby

Spa Services

Alanda Spa has 4 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Alanda Marbella Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not serve pork or alcohol onsite. Guests may purchase these products offsite for consumption on property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - H/MA/01680
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 85 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 0
  • Covered self-parking fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alanda NH
  • NH Alanda
  • Alanda Hotel Marbella
  • Alanda Hotel
  • Alanda Marbella
  • Alanda
  • Nh Alanda Marbella
  • Nh Alanda Hotel Marbella
  • Alanda Hotel Marbella
  • Alanda Marbella Hotel Hotel
  • Alanda Marbella Hotel Marbella
  • Alanda Marbella Hotel Hotel Marbella

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 March and close on 31 October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Alanda Marbella Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.