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Hotel Central

2.0 star property

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Photo gallery for Hotel Central

Front of property
Apartment, 3rd floor (without elevator) | Living area
Lobby
Apartment, 3rd floor (without elevator)
Twin Room, 2 Single Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
27, Boulevard Jean Jaures, Carcassonne, Aude, 11000
  • Canal du Midi Harbor Master's Office
    ‪7 min walk‬
  • Historic Fortified City of Carcassonne
    ‪14 min walk‬
  • Château Comtal
    ‪18 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪13 min drive‬

Room options

Single Room, Private Bathroom

  • City view
  • 14 sq m
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Single Room with external toilet

Single Room with external toilet

Single Room with external toilet

  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Room

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Double Room with air conditioning

Double Room with air conditioning

Double Room with air conditioning

  • 12 sq m
  • Sleeps 2
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 3rd floor (without elevator)

Apartment, 3rd floor (without elevator) | Living area

Apartment, 3rd floor (without elevator)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hotel Central

Hotel in Carcassonne
This smoke-free hotel features free newspapers, tour/ticket assistance, and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine.
Hotel Central offers 16 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Central, you're just a quick walk from Museum of Fine Arts. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast offered for a fee
  • Amenities include free lobby newspapers, a multilingual staff, and a vending machine
  • Steps from Museum of Fine Arts and 4 minutes by foot from Place Carnot
As a guest of Hotel Central, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces.

This Carcassonne hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 8 per person

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Room amenities

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
The front desk at this property is open daily from 7:30 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Central Carcassonne
Hotel Central Carcassonne
Hotel Central Hotel
Hotel Central Carcassonne
Hotel Central Hotel Carcassonne

Hotel Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 151 reviews
Rating 8 - Good. 68 out of 151 reviews
Rating 6 - Okay. 37 out of 151 reviews
Rating 4 - Poor. 13 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Xuandong

Liked: Cleanliness, staff & service

Convenient location!

The location is very convenient and the room is clean. There is no elevator which is the only concern if you room is upstairs and you have heavy luggages.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Staff was friendly and provided excellent service. Location is nearby the newer part of the city of Caracassonne within walking distance to some cafes and restaurants but be aware that many of them close early. it is about a 15 minutes walk to the remparts city. There was an issue with my room reservation but the management made changes and refunded me promptly and provided us free breakfast. Part of the hallway had a strong bad odor. The bath had no curtain so taking a shower while standing was a challenge. Carpet in the room was dirty. Although the staff was very kind, friendly and accommodating I would probably look elsewhere to stay if I were to visit Carcassonne again because the amenities were just too outdated for my preferences.
Stayed 1 night in Apr 2019

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Exactly what I wanted. Comfy bed and somewhere to wash. Great situation and lovely staff. No English spoken, but that didn't bother me at all. I'll be back in the future.
Stayed 1 night in Apr 2019

4/10 Poor

E

Disliked: Cleanliness, property conditions & facilities
When staff member called head office to ask what should be done about refund for bed bugs, only gave me one nights money back even though I booked 2 and had to find a different hotel the night of because their front desk closes at 10pm So I had to pay for a night that I didn’t even use Lady at desk seemed very apologetic but head office didn’t care what so ever
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Nice group of folks near the train station. A very basic hotel.
Stayed 1 night in Feb 2019

8/10 Good

kosta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Paul, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good basic hotel

The hotel was perfectly located close to the old walled town and was nice and clean with all the basic facilities you could need. The owner was nice and friendly but spoke no English which wasn't a problem for me as I speak enough French but might be a problem for some people although I didn't really need to ask any detailed questions.
Stayed 2 nights in Aug 2018

6/10 Okay

Keith

Not a hotel. It is a backpacker hostel

Expectation was not high. We just wanted basic and easy to find from the station for just one night. Sadly the experience was poor due to the very poor attitude of the owner of this property. Our arrival at 9 pm was one hour prior to reception closing but no one their . Pressing the buzzer left for guests did not get a response. No phone connection. Other guests tried to help find some one.after 30 minutes some one appeared. Not great as per previous comments about an unattended reception we did feel let down and a bit stressed after a long day of travel. The owneee came and knocked on our room door at 1030pm not to apologise but to point the finger in an aggressive and angry saying we are on holiday and they are working so we must wait and not complain that the reception was not attended !!! ? Anyone understand this logic to a paying guest ? Well overall this place is NOT a hotel it is a backpacker hostel. So should not be listed on hotels.com
Stayed 1 night in Sep 2018

10/10 Excellent

Patrick G, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plesant surprise... quelle surprise

We arrived and didnt expect much for the price.. we hit gold.. lovely staff big room comfortable and clean bright and worth a return visit well done ond showing how good a hotel with ur syars can be
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Unclean room

The staff was very friendly and helpful, the check in was perfect but the room was a real disaster, not clean, old with a dirty sheets and walls and specially without a toilets inside.
Stayed 1 night in Aug 2018

10/10 Excellent

Tracey

Beautiful Carcassonne.

Best position, 2 min into town and 10min walk to castle. Clean and comfortable room that it totally soundproof. Friendly helpful staff even though language was limited they always tried to help me.
Stayed 2 nights in Aug 2018

8/10 Good

GL, WashDC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy 20 minute walk to walled city. Staff friendly. Free parking right in front (maybe because weekend) Good buffet breakfast (pay extra) Good AC, good size room for 4 (double + 2 twin)
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2018

6/10 Okay

Pauline

Really unhappy customer

We waited outside of Hotel Central in the wind and rain for half an hour pressing the bell and phoning the hotel at the same time. There was no-on there and the place was in darkness. We then had to go in search for another hotel at 6.30 in the evening. I had paid in full for Hotel Central and as yet, I have not been reimbursed or had an apology from either the Hotel or Hotels.com. I have spoken to Rob at Hotels.com still no response from either!! This unfortunate incident occurred last Sunday, 21 January!
Stayed 1 night in Jan 2018

8/10 Good

Will, Bellevue, wa

Liked: Cleanliness, staff & service, room comfort

Basic hotel, good value

Stayed for a single night, the place is nothing fancy but I didn't expected it to be for the price. Good value with a comfortable bed and clean.
Stayed 1 night in Sep 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Central, central to your stay

Very happy with price, service and comfort. Had to share the toilet, but this was no problem, didn't wait once to use it. Great location, at heart of the centre, but secluded from noise of bars. No tea/coffee making facilities in the room is my only complaint! Breakfast excluded from price of room, but good quality happy to pay for it - great start to the day!

6/10 Okay

Madame, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities

Spartan but clean. Convenient location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is a gem

My room was spotlessly clean and comfortable, with thoughtful inclusions such as a hairdryer, desk and chair, and bathroom toiletries. The staff were pleasant and helpful, and carried my luggage to my food for me. They provided a breakfast for those who wanted it. The location was central, an easy walk from the train station and to the town centre, the tourist office and the canal du midi.

6/10 Okay

Verified traveller

Liked: Staff & service

OK hotel

Nice owners - helpful. Close -15 min walk to the Old City

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassonne.

Modest but comfortable. Well located.

8/10 Good

john, northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel not modern but was clean beds ,comfortable

Nice clean hotel.The people who run it are nice and friendly.The only down side it is near a busy road. The hotel is very central near the town and the railway station.

8/10 Good

tessa, london

Liked: Staff & service
Disliked: Cleanliness, room comfort

visit

central area...good service..room cleaning could be better

8/10 Good

Kerri, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Stay

Lovely stay, rooms were nice and clean. Our hosts were nice, limited English but thats fine. 5mins walk to city centre and a solid 20mins to the castle. Area was safe. Just maybe one little issue, aircon was not working well the night we stayed but overall still a nice place to stay for the night.

6/10 Okay

Henry

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Room comfort

No Air conditioning

We stayed 2 nights. Room was hot when we got in and it took us moments to discover there was a thermostat on the wall that controlled Nothing. It was not connected to anything. No light showed on the dial, no unit in the room. There was a vent near the ceiling that spewed lukewarm air and was part of a central system, which must have only been a fan. Lots and lots of stairs, so if you have mobility issues do not book here. Decor was tired. Breakfast was simple but tasty. No complaints there.