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ibis Carcassonne Centre la Cité

3.0 star property

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Photo gallery for ibis Carcassonne Centre la Cité

Daily buffet breakfast for a fee
A multi-story hotel with 'ibis' signage, a visible entrance, and a crosswalk in front.
Courtyard
Bar (on property)
A hotel room with a bed, desk, chair, and wardrobe.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
5 Square Gambetta, Carcassonne, Aude, 11000
  • Place, Pont-Neuf de Carcassonne
    ‪3 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Place, Canal du Midi Harbor Master's Office
    ‪11 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, bedside lamps, a desk with a phone, and a window.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with a bed, desk, chair, and wardrobe.

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis Carcassonne Centre la Cité

A bar/lounge, a snack bar/deli, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, a library, and free newspapers are onsite. Change of towels is available on request.
Ibis Carcassonne Centre la Cité offers 48 air-conditioned accommodations with blackout drapes/curtains. Flat-screen televisions come with premium satellite channels. Bathrooms include showers.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis Carcassonne Centre la Cité. During your stay, you're just a quick walk from Raymond Chesa Leisure Park. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Steps from Raymond Chesa Leisure Park and Old Bridge
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at ibis Carcassonne Centre la Cité.

This 3-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 12.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Carcassonne La Cite
ibis Hotel Carcassonne Centre
Accor Carcassonne Centre
Ibis Carcassonne Centre Hotel Carcassonne
ibis Carcassonne Centre Hotel
ibis Carcassonne Centre la Cité Hotel
ibis Carcassonne Centre la Cité Carcassonne
ibis Carcassonne Centre la Cité Hotel Carcassonne

ibis Carcassonne Centre la Cité Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 87 out of 293 reviews
Rating 8 - Good. 135 out of 293 reviews
Rating 6 - Okay. 41 out of 293 reviews
Rating 4 - Poor. 21 out of 293 reviews
Rating 2 - Terrible. 9 out of 293 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walk up to the old city
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
Cheap but nice hotel, exactly what you would expect for m and Ibis
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in city center near atractions.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thomasine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

The location was perfect and the staff was far beyond expectation.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact hotel Staff very helpful
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Eduardo Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, great location

The hotel is very well located nearby the Medieval City. The staff was kind and serviceable.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for the money

Good room for the price and very near downtown
Stayed 1 night in Sep 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mandy

Liked: Cleanliness, staff & service
We weren’t near many restaurants or bars
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
4 nights in Carcasonne (1 night to many!) - great location and friendly staff - hotel very much a budget offering and could do with some TLC
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Thoughtful staff. Excellent breakfast.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and tidy. Perfect position for exploring Carcassonne and close enough to transport links
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Very nice reception as I arrived
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Friendly and helpful staff. Small room but great location making everything in walkable distance. Close to the medieval city, close to the canal to walk along, close to the town square for restaurants and shopping.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort

Good overnight stay

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Honor Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service

Jim stayed 13th August 2024

As you would expect from IBIS, a no frills room but the bed was comfortable and the air-con worked.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service

Good value

Hotelcould do with a refresh but adequate enough and decent continental breakfast. Location halfway between station and the Cite. Good value
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good location

Small room, the bed was very comfortable and we had a view of the medieval city from a room at the back of the hotel. Air con did not work, had been switched to heat only, so we found the room very warm. Staffe werevery friendly and helpful during our stay, and breakfast was good. Excellent location for exploring the old and new towns
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, but Comfortable

This is a good spot to stay that is well situated between the train station (a 20-minute walk) and the Old City (a 20-minute walk). We were greeted warmly at reception and the room was clean and quiet. The A/C did not cool as well as I would have liked, but overall the room met our needs. The hotel also allowed us to leave our luggage while we explored the Old City before leaving on an afternoon train.
Room from the doorway
Small, but functional bathroom
Stayed 1 night in Sep 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Review

The room was a little cramped. No carpet on floor. Washbasin plug would not release.
Stayed 2 nights in Dec 2024