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SOWELL HÔTELS Les Chevaliers

4.0 star property

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Photo gallery for SOWELL HÔTELS Les Chevaliers

Property grounds
Breakfast, lunch and dinner served
Bar (on property)
Lounge
In-room safe, desk, free cots/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
2 Rue des Calquières, Carcassonne, 11000
  • Place, Pont-Neuf de Carcassonne
    ‪3 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪8 min walk‬
  • Place, Theatre Jean Deschamps
    ‪9 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Garden View

In-room safe, desk, free cots/infant beds, free WiFi

Superior Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Garden View

In-room safe, desk, free cots/infant beds, free WiFi

Superior Triple Room, Garden View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Terrace, City View

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Terrace, City View

Premium Double Room, Terrace, City View

Premium Double Room, Terrace, City View

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Classic Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

In-room safe, desk, free cots/infant beds, free WiFi

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Garden View

In-room safe, desk, free cots/infant beds, free WiFi

Superior Twin Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Terrace, City View

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Twin Room, Terrace, City View

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Triple Room, Terrace, City View

In-room safe, desk, free cots/infant beds, free WiFi

Premium Triple Room, Terrace, City View

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Panoramic Double Room, City View

In-room safe, desk, free cots/infant beds, free WiFi

Panoramic Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Air-conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 1,000 reviews
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About this property

SOWELL HÔTELS Les Chevaliers

Hotel in Carcassonne with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a garden and a banquet hall.
SOWELL HÔTELS Les Chevaliers offers 90 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SOWELL HÔTELS Les Chevaliers. During your stay, you're just a quick walk from Old Bridge. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator and a terrace
  • Steps from Old Bridge and Raymond Chesa Leisure Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. SOWELL HÔTELS Les Chevaliers also features a terrace, a garden, and an elevator.

This 4-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Le Troubadour - This buffet restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Troubadour

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 11 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Soleil Vacances Hotel Chevaliers Carcassonne
Soleil Vacances Hotel Chevaliers
Soleil Vacances Chevaliers Carcassonne
Soleil Vacances Chevaliers
Sowell Hotels Les Chevaliers

SOWELL HÔTELS Les Chevaliers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 593 reviews
Rating 8 - Good. 192 out of 593 reviews
Rating 6 - Okay. 39 out of 593 reviews
Rating 4 - Poor. 18 out of 593 reviews
Rating 2 - Terrible. 9 out of 593 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the fortified city
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 2 nights in Oct 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great view of medieval city. Our door to the patio would not close and lock unless you slammed it really really hard, and the safe battery was too low for the safe to work so we couldn’t open the safe after we locked it. The reception guy offered us his master key. We only stayed one night so we said it was fine the safe didn’t work. Weird thing was there was no room phone so we had to go down to reception to report the problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Parviz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. The bathroom came with a tub. Bathroom was spacious. The water pressure was amazing. The breakfast was excellent. The hotel has an amazing view of the citadel. We did not have a room with a view but many rooms have full view of the citadel. The only minor issue was the room was a little too tight with not much room for our luggage. We recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location close to the Citie and the new town. Staff were very helpful and friendly. Our room had a great view of the Citie.
Stayed 2 nights in Sep 2025

8/10 Good

Colin

Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

My husband and I visited Carcassonne for a couple of days and we chose this hotel with half board. The location is excellent, very clean and convenient. The half board consisted of a decent breakfast and buffet dinner. The room was a bit small but otherwise this was an excellent deal. I highly recommend it to those who don’t want to spend to much while maintaining decent standards.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jane

Travelled with group
Spent one night at the hotel to meet up with friends. The hotel is easy to find and we were warmly welcomed. Arrived early so left our luggage in a secure room before going out to explore. Parking is an easy 5 minute walk away The room was very clean and well stocked with shower gel, soap, coffee and tea (no milk) etc. Amazing view of the castle from our balcony. Breakfast was plentiful and filling.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronny P, Palm Desert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Frank

Liked: Cleanliness, room comfort

Nice/average hotel in a great area.

The good:The hotel is in a central location near to the chateaux, within walking distance of restaurants and most of the sites in Carcassonne. It was clean and modern with a nice looking, but pricey restaurant on site. The bad: The big negative for me was the shower/tub combination. The tub which is about 18 - 24 inches high is downright dangerous when you combine that with the slippery tile on the tub floor. This is a no/no for seniors and people with mobility issues. In addition, the narrow tub has a glass enclosure on one side which allows water to leak onto the bathroom floor. Lastly, in our room there was one facial tissue in box of tissues in a room that we had just gotten the keys to.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the views for the rooms with low numbers (we were in 203) have stunning view of the castle
Stayed 1 night in Jul 2025

8/10 Good

Mariana Leonor

Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
my favorite hotel in Carcassonne , location is superb, no view of La Cite was a wee bit disappointing as it was my birthday 😅…maybe next time 😊
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Ginette

Liked: Cleanliness, amenities, property conditions & facilities
I liked: The location, just before the bridge to the Forteresse, and with a nice overall view of the Forteresse from my balcony. A large very nice room. The balcony with nice vegetation. A really full buffet breakfast (North American style but with great croissants, etc) Staff that were nice and helpfull. I walked everywhere, from and to train station, to restaurants, to the Forteresse.
My balcony
View from my balcony
View from my balcony at night
The bedroom
Stayed 2 nights in Jun 2025

4/10 Poor

Kenneth

Travelled with partner
Liked: Cleanliness
The room was poor it was not as advertised no bedside table as there wasn’t enough room, no table, we obviously paid for a room which was larger but were given something not much more than a cupboard. Also upon returning to the courtyard to enjoy an evening drink we were ignored by the staff for over 40 minutes, and I had to go to reception to ask where I obtain drinks. We eventually received two drinks although not what we wanted ( no cognac available) the young man who served us was quite hostile in attitude, having finished our drinks, we waited a further 45 minutes, waiting to be served a further drink only to give up in the end when we were obviously not going to be served. In fairness to the evening supervisor when I complained she did offer a complimentary drink but as I said it was to late then.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of mile from the train station. Not many dining options.
Stayed 1 night in May 2025

8/10 Good

Brian David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was perfect for our short stay to explore La Cite. Outstanding view from our balcony up toward the medieval city. We arrived in Carcassonne by train and it was only a short 15 minute walk away to the hotel. The staff were friendly and efficient. Whilst the breakfast options were good I did find on all 3 mornings that the mushrooms and scrambled eggs were cold. But that is my only gripe. Would recommend.
Stayed 3 nights in May 2025

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a great location, easy walk to Cite, easy walk to restaurants ,& shops. I thought the reception area was understaffed, especially as there is a bar area beside it , & only I staff member doing both jobs. Johan did a great job under pressure.
Stayed 2 nights in May 2025

10/10 Excellent

ANTOINETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the city from our room. Easy walking distance to the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with incredible views of the citadel. Great breakfast and short walk to the old city. Parking offsite closeby and reasonable.
Stayed 1 night in May 2025

10/10 Excellent

jeanette, Goodsoil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was recommended to us by a wine merchant in Saint Emilion. She raved about the views and it did not disappoint!! Rooms were beautiful and the terrace rooms are worth the money!
Stayed 1 night in Apr 2025

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