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Sophia Hotel By OxoHotel

4.0 star property
VIP Access

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Photo gallery for Sophia Hotel By OxoHotel

Terrace/patio
Front of property
Suite, 1 King Bed, Terrace | Terrace/patio
Junior Double Room, 1 King Bed
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View in a map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Place, Bocagrande Beach
    ‪17 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Double Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

8.0 out of 10
Very good
(6 reviews)
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About this property

Sophia Hotel By OxoHotel

Hotel with free breakfast, a short walk to Clock Tower
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a business center, and a meeting room.
Sophia Hotel By OxoHotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the free breakfast at Sophia Hotel By OxoHotel. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Clock Tower and 8 minutes by foot from Cartagena de Indias Convention Center
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Sophia Hotel By OxoHotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Sophia Hotel By OxoHotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 90000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for COP 100000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Sophia Hotel By OxoHotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Reviews

Sophia Hotel By OxoHotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 479 out of 585 reviews
Rating 8 - Good. 73 out of 585 reviews
Rating 6 - Okay. 21 out of 585 reviews
Rating 4 - Poor. 3 out of 585 reviews
Rating 2 - Terrible. 9 out of 585 reviews

Reviews

10/10 Excellent

mildred, Hialeah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
Stayed 7 nights in Jun 2025

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family stay at Sophia hotel. The hotel itself is has a boutique feel. It was clean and the staff were bery courteous and attended to the children very well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The sheets on our bed were stained with blood and we were a group of six and another couple had the same issue . Our bed mattress was harder than a rock .. other than that the staff was incredible and the amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sylvana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the size of my room was amazing, the hotel staff was very polite, anything you need, the hotel staff is ready to help you. Breakfast is delicious. The people who work in the restaurant at breakfast time are pleasant and make you feel at home. I love the hotel and I will go back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly staff. The room was so spacious and clean! They even helped us get reservations for dinner! The rooftop was such a cute vibe with city views. I would highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot begin to tell you how much I loved this hotel!! Upon booking, they reached out to me with helpful information and offered transportation from the airport, the pick up went smoothly and was super convenient after a long flight. Staff was incredibly friendly and they truly went above and beyond with their attention to detail. Breakfast was AMAZING, the array of fruits and variety of food items was delicious. Room was spacious and clean, we had a wonderful view of the plaza outside. Bed was comfortable too. They had me at the rooftop poolside bar, the drinks were top notch and food options were great. It was the kind of vibe that made me want to stay there all day even with all the restaurant and bar options outside. Once again, I will mention how great the staff was - they really made my stay so enjoyable and I cannot wait to go back. Would one thousand percent recommend this hotel to anyone visiting Cartagena.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hadit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was phenomenal at this hotel. The staff was incredibly nice & attentive; their attention to detail was the best! I was part of a group of 10 people celebrating my husband’s milestone birthday & they made sure we had anything we needed at all times. Our Hagia Sophia suite was incredibly clean and being next door to the pool and bar area was so convenient. I would absolutely recommend this hotel to anyone. What a great time here!
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.delicious food.room is so clean and smell good. Bed is so comfortable.room is big and enough space . Staff are so friendly and helpful. We definitely stay here again for next time.
Stayed 3 nights in Apr 2025

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, the staff helpful and courteous. My only complaint is that we booked the 4th floor room with terrace, which had only 2 chairs on it and no awning for shade, rendering it mostly useless. It does not look at all like the pictures on the site or Expedia's site. Other than that we would definitely stay here again. The pool area/rooftop bar is fantastic.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room, nice rooftop area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randal, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful location! The staff is incredibly friendly and always happy to help.
Stayed 7 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Sophia Hotel was amazing; the hotel itself is beautiful inside, but you can't top the view from the rooftop. Everyone at Sophia Hotel is very kind and welcoming. The staff made us feel special with joyful greetings every day, arranging taxis for us, and remembering our coffee orders and room number. The cooks are also incredible - the food at every meal was always fresh and delicious, and the complimentary breakfast is outstanding. This is the best hotel when staying in Cartagena, a luxury experience while still making you feel at home!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel well located very close to all the major sites - all walkable. Cooked to order breakfast with huge fruit buffet was wonderful each morning! Staff very helpful - thanks Fabio - excellent restaurant recommendations and assistance. Had a spacious and quiet room on the third floor. We would definitely return!
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

MGR

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Joanna Cordero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have asked for a better place to stay. The staff was wonderful. And the hotel was beautiful. I loved its vibe and the fact that it was a boutique hotel. The customer service was so much more personal. From the tasty treats they would leave each day to the meticulous cleaning. I lost a tiny piercing one day and once I got to my room they had left it on my nightstand. I had spend all morning looking for it. Thank you Sophia for such a wonderful experience.
Stayed 5 nights in Mar 2025

8/10 Good

Ana

All was good
Stayed 5 nights in Mar 2025

10/10 Excellent

Willow

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very charming with large, well equipped rooms. Very comfortable, good a/c. The dining room was quaint with a nice breakfast, a combination of buffet style and a la carte items were included. Our favourite place was the rooftop patio - excellent view, cocktails and food. The location was excellent, just steps from the busy streets of the walled city. Tons to see within a 10 minute walk. I can’t say enough great things about our stay - would come back in a heartbeat.
Stayed 2 nights in Feb 2025

10/10 Excellent

james

Stayed 4 nights in Mar 2025

8/10 Good

Minawattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location and very safe
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful roof top, delicious breakfast, comfortable room and bed, awesome staff. Would definitely come back.
Stayed 5 nights in Feb 2025

8/10 Good

Kiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofia hotel was nice and staff was great. There are some things that in my opinion could be improved such as the breakfast options and the music on the patio. The hotel caters to foreigners and doesn’t embrace the Colombian culture although it’s in a great area. They play a lot of house music and it was a little annoying because you visit Colombia for their music and culture. The breakfast options were limited compared to the 5 hotels we visited prior in Colombia. The area is nice but not enjoyable because there’s always someone asking for money. Out of all the places visited the people in Cartagena was the less friendliest. While I understand the patio is open to the public, I believe the people who stay there should be treated respectfully. On the first night we went up with a complimentary ticket and the staff seem annoyed with our presence . Before he ask if he could help us he ask if we were staying there or not.
Stayed 2 nights in Feb 2025