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Zana Hotel Boutique

3.0 star property

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Photo gallery for Zana Hotel Boutique

A building with blue doors and windows, a white facade, and a sign that reads 'Zana.'
A bedroom with a bed, white bedding, a colorful painting, a stone wall, and a green checkered floor.
25-inch flat-screen TV with digital channels, TV
Interior
A courtyard with a tiled floor, a brick wall, and various plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Getsemani, calle 26 (las chancletas), No 10B-51, Cartagena, 130001
  • Place, Plaza de la Trinidad
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪9 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a bed, a window with blue shutters, a painting on the wall, and potted plants.

Superior Room

  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

A room with a bed, a blue door, a window with bars, and a view of greenery outside.

Basic Twin Room

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, 1 Double Bed

Junior Double Room, 1 Double Bed

Junior Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A hotel room with a bed, a nightstand, an air conditioning unit, and a wall-mounted mirror.

Economy Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Zana Hotel Boutique

This hotel features a rooftop terrace, a hot tub, and a library. WiFi in public areas is free. Additionally, tour/ticket assistance, a convenience store, and a garden are onsite.
Zana Hotel Boutique offers 12 accommodations with safes and complimentary toiletries. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
During your stay at Zana Hotel Boutique, you're just a quick walk from Ciudad Movil Cultural Center. Features include free WiFi in public areas, plus a rooftop terrace and a hot tub.
  • Free WiFi
  • Amenities include a front-desk safe, convenience store, and a rooftop deck
  • Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
  • Airport shuttle service available for a fee
As a guest of Zana Hotel Boutique, you'll find a hot tub, a rooftop terrace, and a library. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A vending machine, tour/ticket assistance, and a garden are also featured at Zana Hotel Boutique.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9 AM to 6:30 PM on request

Things to do

  • Hot tub
  • Library

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zana Hotel Boutique

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 25000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Zana Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 6:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Zana Hotel Boutique Cartagena
Zana Hotel Boutique
Zana Boutique Cartagena
Zana Boutique
Zana Hotel Boutique Hotel
Zana Hotel Boutique Cartagena
Zana Hotel Boutique Hotel Cartagena

Zana Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 108 reviews
Rating 8 - Good. 48 out of 108 reviews
Rating 6 - Okay. 6 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 0 out of 108 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast. Would definitely recommend! 👍
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Within walking distance to the old city or the castillo San Felipe. Good restaurants and cafés near by. Friendly staff and breakfast included is a plus.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all the kind. I enjoyed the area a lot.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect clean the room and bathroom. I like my stay in the hotel.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Sandeep

Liked: Staff & service, property conditions & facilities
Location and cleanliness
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t that expensive it was in a good area to
Stayed 1 night in Sep 2024
Verified

8/10 Good

Abbas

Liked: Staff & service
Friendly and helpful manager.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Great staff. Amazing breakfast.

This hotel was fabulous. We thoroughly enjoyed our stay. Room was clean. Air conditioning was excellent, and hot water shower was super. But by far the best thing about it was the breakfast. This was hands-down the best breakfast we had on our one-month stay in Colombia. Highly recommend.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

deli rosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower water was too hot. Had to trickle the water for warm shower.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleixy at the front desk was fantastic. My Spanish is very conversational, but this was my first time in Colombia (stoked), and like anywhere, different words are sometimes used. She was super patient with my practice though her English was solid. The service overall was excellent including other staff. The room was quiet, and it was within a very walkable distance of the whole historic district. The AC was pumping but the hot water could have been better. Everything was super clean. This is a solid value overall for the nightly rate.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service
I had a lovely time at Zana Hotel. The check-in was efficient, and the staff was friendly. They spoke English. The hotel was small but clean, albeit it shows its age. There was a small outdoor hottub with a view from the 3rd floor. A nice, fresh continental breakfast. But, there are no convenience items, like a mini fridge or microwave. A lovely, budget friendly hotel. The room I had was a basic single, with no window. If you're claustrophobic, get a larger room. I traveled solo, so the space was just enough. In the heart of Getsemani. Lots of local artsy shops and eateries. Within walking diatance to tourist spots. I recommend but would not revisit.
Verified

4/10 Poor

Claudia

Disliked: Staff & service, property conditions & facilities

Calidad precio terrible

Carísimo hotel con unas instalaciones muy malas. La relación calidad precio es terrible
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENCIA A PRECIO DE SALDO!!!!!

Sinceramente si un día vuelvo a la bella Cartagena (espero que sí ) no dudaré en volverme a quedar en este coqueto hotel. Si buscas lujos y esas cosas ¡ mejor no te plantees como opción) pero si lo que buscas es estar situado en el corazón del populoso barrio de Getsemaní y vivir la ciudad hospedándote en un lugar limpio pero con un servico EXTRAORDINARIO . Gracias a todo el equipo del Hotel por hacerme sentir como en mi casa!!!!!!
Stayed 9 nights in Dec 2024
Verified

8/10 Good

TIAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos sentimos em casa. Agradecer a todas as funcionárias, especialmente a Railin. Como o nosso voo era de madrugada, agendaram um taxi para a gente, que chegou no horário. Café da manhã simples, mas feito com muito amor. Localização excelente: perto de tudo (15 minutos de caminhada ate a Torre do Relogio) e sem barulhos.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Dieter Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral, ruhig, freundlich

Das Hotel liegt mitten in der lebendigen Altstadt, ist aber trotzdem ruhig. Nur ab und zu stören die TV-süchtigen Gäste im Nachbarzimmer die Nachtruhe. Das Personal ist sehr freundlich, das Frühstück einfach, aber reichhaltig. Die Temperatur der Dusche ließ sich schlecht einstellen, aber war warm. Absolut empfehlenswert.
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Joaquin Fernando

Liked: Cleanliness, staff & service, amenities
Por el precio pues es lo que se recibe. Lo único que haría hincapié es que trabajen en el agua caliente. Nunca me pude bañar con agua caliente. Jamás me pude tomar un baño en el jacuzzi. En general lo demás bien. Ubicado en el corazón de getsemani , todo cerca y en la noche muy seguro.
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel parfaitement situé et sympathique

Petit hôtel extrêmement bien situé. Chambre spartiate mais suffisante. Petit déjeuner sur terrasse sympathique. Parfait pour séjour court. Accueil très sympathique
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the price

Small but clean room with good AC in a great location. Smooth check in and check out. Good breakfast. Can't ask for more.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very well located just a short walk down a nice street to the old town. Best night sleep in a month in colombia. Hot water. The lady that works here is super nice and helpful. A/C.
Stayed 1 night in Aug 2021
Verified

8/10 Good

SB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property, but room opens onto courtyard with no glass windows, just bars and shutters. So if you open the shutters, people passing by can see in, and if you leave them closed, it is very dark and you need the light on. Positive things : great staff, adequate breakfast, nice location, walking distance from variety of restaurants. Would recommend.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Rimma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cartagena was great

Was very nice hotel, but a little bit expensive. Had some little problem with shower, but was fixed promptly. Service was excellent.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying

Room was incredibly comfortable. There was a dead bug but that didn’t bother me. Shower was hot, air conditioning worked great , bed was super comfortable and tv was a nice touch! I also liked being in This neighborhood
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena opción

Muy bueno, excelente ubicación
Stayed 2 nights in Nov 2019
Verified

8/10 Good

John

Liked: Cleanliness

Santa Lucia good choice for a modest hotel

This hotel is very over-rated. It is a very modest hotel, nothing luxurious. The location is good, about 15 minutes walking to the great sights in the city centre. The street is relatively quiet. My room had no window, but was spacious. There was no light beside the bed, so I had to turn off the light before I got into the bed. There was no hot water on the two days I stayed there, but a cold shower is not too bad, given the hot climate. The light is not strong enough to see yourself properly in the mirror. The floor is tiled. The breakfast is modest (some juice, some fruit, eggs and toast and tea or coffee, brought to you, no self-service).The service is friendly.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía!

Me gusto mucho el lugar , las personas muy amables , el espacio cómodo , discreto y limpio , muy cerca a todo , prometo volver!
Stayed 4 nights in Oct 2019