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Palazzo di Varignana Resort & SPA

4.5 star property

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Photo gallery for Palazzo di Varignana Resort & SPA

3 bars/lounges, poolside bar
Terrace/patio
Fountain
Couples treatment room(s), sauna, hot tub, steam room
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Via Ca' Masino, 611/A, Castel San Pietro Terme, BO, 40024
  • Place, Library of Castel San Pietro Terme
    ‪14 min drive‬
  • Place, Piazzale Dante
    ‪15 min drive‬
  • Place, Castel Guelfo Outlets
    ‪17 min drive‬
  • Airport, Bologna (BLQ-Guglielmo Marconi)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Con Terrazza)

Deluxe Room (Con Terrazza) | View from room

Deluxe Room (Con Terrazza)

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Room (Suite)

Junior Room (Suite)

Junior Room (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (Vital)

Suite (Vital)

Suite (Vital)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms

40-inch flat-screen TV with satellite channels, TV, pay films

Family Room, Connecting Rooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Sauna (e vasca idromassaggio)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, Sauna (e vasca idromassaggio)

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Private Garden)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (Private Garden)

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for TWO BEDROOM SUITE

Premium bedding, down duvets, minibar, in-room safe

TWO BEDROOM SUITE

  • 120 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Palazzo di Varignana Resort & SPA

Along with 5 restaurants, this hotel has 3 indoor pools and 7 outdoor pools. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a full-service spa, 3 bars/lounges, and a 24-hour health club are onsite.
Palazzo di Varignana Resort & SPA offers 90 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Castel San Pietro Terme hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court, a 24-hour health club, and complimentary bicycles are featured at the hotel. 7 outdoor swimming pools, 3 indoor swimming pools, and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a 24-hour fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Varsana Spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
With your stay at Palazzo di Varignana Resort & SPA, you'll be connected to the convention center and close to Piazzale Dante. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy Italian cuisine at Il Grifone Fine Dining, one of the property's 5 restaurants and 3 bars/lounges
  • Take a swim in the seasonal outdoor and 3 indoor pools or soak in the 2 hot tubs
  • Indulge with facials, reflexology, or body treatments at Varsana Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • 11 minutes by car from Piazzale Dante and 13 minutes from Golf Club le Fonti
  • Airport, train station pick-up, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Palazzo di Varignana Resort & SPA offers its guests a full-service spa, 7 outdoor swimming pools, 3 indoor swimming pools, and 2 hot tubs. An outdoor tennis court and a 24-hour health club are also on site. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3228 square feet (300 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Palazzo di Varignana Resort & SPA. You'll have access to the indoor pool at a partner property. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Tuscan-style Castel San Pietro Terme hotel.

Guests are served free continental breakfast daily from 7 AM to 10:30 AM.
Il Grifone Fine Dining - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Lounge e Pool Bar - This poolside bar specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Treno Reale - Onsite fine-dining restaurant. Reservations are required. Open select days.
Aurevo - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Trattoria le Marzoline - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aurevo
  • Il Grifone Fine Dining
  • Lounge e Pool Bar
  • Trattoria le Marzoline
  • Treno Reale

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour health club
  • 3 indoor pools
  • 7 outdoor pools
  • Bicycle storage
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 indoor pools
  • 7 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,228 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Tuscan architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 88 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palazzo di Varignana Resort & SPA offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Access to the spa is limited to 3 hours per stay and advance booking is required. Children under 16 can access the spa from 9 AM-1:30 PM when accompanied by their parents.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 28.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo di Varignana Castel San Pietro Terme
Palazzo di Varignana Resort Castel San Pietro Terme
Palazzo Varignana
Varignana
Palazzo di Varignana Resort
Palazzo di Varignana
Palazzo di Varignana Resort SPA
Palazzo di Varignana Resort Castel San Pietro Terme
Palazzo di Varignana Castel San Pietro Terme
Castel San Pietro Terme Palazzo di Varignana Resort & SPA Hotel
Palazzo di Varignana Resort
Palazzo di Varignana
Hotel Palazzo di Varignana Resort & SPA Castel San Pietro Terme
Hotel Palazzo di Varignana Resort & SPA
Palazzo di Varignana Resort & SPA Castel San Pietro Terme
Palazzo di Varignana Resort SPA
Palazzo Di Varignana & Spa
Palazzo di Varignana Resort & SPA Hotel
Palazzo di Varignana Resort & SPA Castel San Pietro Terme
Palazzo di Varignana Resort & SPA Hotel Castel San Pietro Terme

Palazzo di Varignana Resort & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 312 reviews
Rating 8 - Good. 53 out of 312 reviews
Rating 6 - Okay. 23 out of 312 reviews
Rating 4 - Poor. 5 out of 312 reviews
Rating 2 - Terrible. 3 out of 312 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here twice and will be back, so tranquil and relaxing!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anna M

Liked: Cleanliness, staff & service, amenities
Lovely place grest food and amazing rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pierre

Great staff and atmosphere
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with a very helpful staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The site is incredibly beautiful and our double room was spacious and very well decorated.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, delicious meals, and relaxing spa services.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel, superb facilities, superb staff and superb location. Definitely one of the nicest places we have ever stayed! Highly, highly recommend.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrea Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property, loved it
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful. The pictures do not do this excellent resort any justice. The tranquil beautiful setting is truly one of a kind. The pool, spa amenities, restaurants and the wine/olive oil are incredible. Truly a destination that deserves all the accolades.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

jeffrey

Very well designed getaway with excellent dining
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place speaks for itself. One of the best resorts we have stayed. A little out of the the way for travel to and from near by cities but if you have car it is easy to get around.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The gardens were amazing. The staff was fantastic and it might’ve been one of the best rooms I’ve ever stayed in in my life.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back for sure! It was fantastic! And amazing service, they were extremely helpful with everything we needed
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! We live close by in Bologna and we decided to go for the night - very relaxing. Marvelous spa and great food options. We will definitely be coming back!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to Relax
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very modern and upgraded. Had a wonderful stay. Everything was perfect.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly unique experience. Excellent all around

What an excellent experience all around. The hotel grounds are wonderful and so are the spacious and well decorated rooms. The service is great and so are the restaurants. Pools and spa are beautiful, fun and very well kept. We even extended our stay since this was such a serene and great experience.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a great spa…! I think there were 7 pools with fun jets and bubbles.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. Beautiful resort. Good food. Only issue was AC was not getting colder than 23. We like a cool room. We called a few times but it didnt really change. Also for anyone from US you have to put key card in slot in wall for lights to work. We had no idea.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terribile customer service!

We tried to cancel but hotel said we had to do it through you. When we tried that you said you couldn’t find our reservation so we still got charged and couldn’t even change the date! Never using you again!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel deserving of a 4 star rating. Beautiful views, large rooms, ample breakfast offerings, large spa with a lot of saunas, pools, etc. Gym could use some more equipment but it’s not bad. Parking near your room can be a challenge but it’s no more than a few hundred meters at most. I would recommend this property.
Stayed 3 nights in May 2024
Verified

8/10 Good

Nis

Liked: Cleanliness, property conditions & facilities, room comfort

Great place, service could be better

Amazing surroundings, buildings, spa and general atmosphere. Every detail is cared for, so in general a very, very nice place. The service on the other hand, doesn't match the rest. A lot of staff to do the service, but the level of service education is lacking a lot.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous stay

It was my second time staying here and I throughly enjoyed it. The food was incredible, the rooms were lovely, clean and spacious. The majority of the staff were friendly, except the older man working behind the bar who was quite rude to my mother. The spa area was gorgeous. The grounds of the hotel were stunning. The only thing I found difficult was that there were no snacks available to buy throughout the hotel. It would be nice if there was a little coffee shop that sold patties, crisps etc. as we were really wanted something light to eat before the spa and there were only 4 sandwich options in the hotel bar. Overall, I would definitely recommend this hotel.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like a real palace

Great staff, great feeling, great service, great location! We arrived at the hotel very late at night, when it was pouring rain all around and it was almost impossible to see a meter ahead. The hotel staff was very friendly and guided us over the phone regarding the best route, since the town was closed due to flooding. The room was huge in size, very comfortable and with an adjacent well-kept garden. A real dream.
Stayed 2 nights in May 2023