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Country Garden Phoenix Hotel Changsha

4.5 star property

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Photo gallery for Country Garden Phoenix Hotel Changsha

Indoor pool, outdoor pool
Breakfast area
Meeting facility
Honeymoon Suite (Round Bed)
Manicures and pedicures

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 325 Xingsha Road, High-Tech Development Zone, Changsha, 410100
  • Place, Tangren Cemetery
    ‪19 min walk‬
  • Place, May Day Square
    ‪20 min drive‬
  • Place, Hunan University
    ‪25 min drive‬
  • Airport, Changsha (CSX-Huanghua Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Business Twin Room

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite

Business Suite

Business Suite

  • 103 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed)

  • 92 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Country Garden Phoenix Hotel Changsha

2 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a conference center.
Country Garden Phoenix Hotel Changsha offers 343 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
During your stay at Country Garden Phoenix Hotel Changsha, you'll be within walking distance of Tangren Cemetery. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Shuiduhe Bridge and a few minutes from Tangren Cemetery
  • Train station pick-up, train station drop-off, and shopping center shuttle service available for a fee
Country Garden Phoenix Hotel Changsha offers its guests an indoor pool, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Country Garden Phoenix Hotel Changsha. A shopping center shuttle and a train station drop-off service are available for a fee. Self parking is free.

This 4.5-star Changsha hotel is smoke free.

Onsite venue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Onsite venue #2 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (9,688 square foot of space)
  • Meeting rooms

Spa

  • In-room massages
  • Manicures/pedicures

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Country Garden Phoenix Hotel Changsha offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Country Garden Phoenix Changsha
Country Garn Phoenix Changsha
Phoenix Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel
Country Garden Phoenix Hotel Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel Changsha

Country Garden Phoenix Hotel Changsha Reviews

Reviews

6.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel with spacious room & comfortable beds. Breakfast has variety of choices. Staffs are friendly, polite & helpful. However hotel doesnt look that new & locates a little far from central city or pedestrian street. Takes about 30 min driving.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

人生で最悪なホテル。ワーストNo.1

外観、内装はやたら洋風に仕上げてあり、最初は「安い割りにええ感じのホテルやなぁー」て思ったのもつかの間、部屋のシャワールームに他人の髪の毛の塊が転がっていて、信じられんで嗚咽(おえつ)が走った。 「おえーー!!　こんな汚いもてなしいらんで!!」一旦こんな状態を見たら、何もかもが汚く見えてくる。 部屋のカードキーも何度かざしても、全く開かず、フロントに文句ひとを言いに行ったら、対応に三人がかりで20分も待たされ、あげくの果ては「OK」の一言で終らせる始末。 やる気の無い高校生のバイトの様なスタッフは謝る気が更々無い。 「ちゃんと、カードキーが治ったか開くのを確かめに一緒に部屋まで来てくれ」と頼んでも「OK!OK!」と忙しくも無いのに門前払いの対応。本気で腹が煮え繰り返った。 室内プールも係員二人が、足を水に漬ける場所でプールサイドに置くプラスチック製のイスを30台ぐらい洗いまくり、ドロドロの水に足を漬けてプールサイドへ行った。 あまりにも気持ち悪いので、結局入らず終い。 地下一階にあるプール入り口までの通路は真っ暗で、気色悪かった。 ホテルが呼んだタクシーはぼったくりで、長沙市の五一広場まで一時間もかかり80元取られた。 帰りに道路で拾ったタクシーは、五一広場よりも遠い場所から30分でホテルに到着しタクシー料金割り増しの夜なのに50元だった。 部屋の明かりは電灯がほとんど無く、暗いので部屋の中での作業が本当にしずらいので難儀した。 レストランのスタッフも腰からシャツが丸出しのままで、英語で話しかけても眠たい顔をして対応も悪く、何かと指でアッチ、コッチと指示をする始末。 このホテルはほとんど、英語が出来ないスタッフばかり。スマホアプリで海外言語検索する能力すら無い。「よくこれで海外からの観光客を招き入れてるなぁー」と呆れてしまう。 部屋のカードキーが開かない時に、フロントに電話して来た掃除のおばはんは、自分が掃除の時に空ける為のカードキーをドア部分に当てて、開いたら知らん顔して、そのまま消え去る史上最悪の対応!! 入室前に、宿泊費を一月前にクレジットでお金を払っていたにも関わらず、デポジット(敷金)と言う奇妙なお金1,000元も現金で払わされる。 フロントを始め、スタッフが大学生のアルバイト感覚の乗りでやっているので、日本人には不向きなホテル。 レストランは下水の悪臭が漂い、とても食べるところではない。 客層悪く、スタッフの女の子にいたずらしたり、タバコを吸いながらうろうろしている輩がやたら多かった。ホテル内はタバコ臭く廊下に漂っている。 部屋内も禁煙ルームを頼んだのに、枕がたばこ臭くて眠れず頭が痛くなった。 お金を払って最悪な旅をした。
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

干净整洁

酒店在星沙地区还是不错的，只是地点稍微偏僻点。
Verified review

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a good time to stay this hotel.