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Elia Palatino Hotel

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Photo gallery for Elia Palatino Hotel

Suite, 1 Bedroom, Hot Tub, Sea View | View from room
Deluxe Room, Balcony, Sea View
Suite, 1 Bedroom, Hot Tub, Sea View
Suite, 1 Bedroom, Hot Tub, Sea View | View from room
Suite, 1 Bedroom, Hot Tub, Sea View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Zampeliou 34, Crete Island, Chania, 73100
  • Old Venetian Harbor
    ‪1 min walk‬
  • Chania Central Market
    ‪5 min walk‬
  • Nea Chora Beach
    ‪12 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪17 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Suite, 1 Bedroom, Hot Tub, Sea View

Suite, 1 Bedroom, Hot Tub, Sea View

Suite, 1 Bedroom, Hot Tub, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

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4.9 out of 5, Exceptional, 575 reviews
The price is €361
includes taxes & fees
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About this property

Elia Palatino Hotel

Adults-only guesthouse in Chania with a rooftop terrace
A rooftop terrace, concierge services, and dry cleaning are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include laundry facilities, express check-out, and tour/ticket assistance.
Elia Palatino Hotel offers 7 air-conditioned accommodations with espresso makers and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets.

This Chania guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Elia Palatino Hotel, you're just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Old Venetian Harbor and 13 minutes by foot from Nea Chora Beach
  • Airport, bus station, and ferry terminal shuttle service available for a fee
As a guest of Elia Palatino Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours), a ferry terminal shuttle, and a bus station shuttle are available for a fee. Elia Palatino Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services.

This Mediterranean Chania guesthouse is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Zampeliou 32 street- Elia Zampeliou Hotel]
Guests must contact the property in advance for check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternate location: [Zampeliou 32 street- Elia Zampeliou Hotel]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 30 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Elia Palatino Hotel offers transfers from the ferry terminal, airport, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Zampeliou 32 street- Elia Zampeliou Hotel
Guests arriving after hours will need to go to the following location to check in: Zampeliou 32 street- Elia Zampeliou Hotel
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elia Palatino Adults Guesthouse Chania
Elia Palatino Adults Guesthouse
Elia Palatino Adults Chania
Elia Palatino Adults
Elia Palatino Adults only
Elia Palatino Hotel Chania
Elia Palatino Hotel Guesthouse
Elia Palatino Hotel Guesthouse Chania

Elia Palatino Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 72 out of 90 reviews
Rating 8 - Good. 14 out of 90 reviews
Rating 6 - Okay. 2 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 3 nights in Apr 2025

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel with awesome view.

Excellent stay with a wonderful view of the harbor. The breakfast is typical American & Mediterranean type. The terrace is good but the best view is from the balcony. Please be aware that there is no parking at the hotel and you must walk in from where the taxi drops you off… 100 yards.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we stayed in Greece. Highly recommend it. It is a great location, plus you have a balcony and a great view of the harbor. We will come back here.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The room was incredible! We did splash out for the sea view jacuzzi tub suite, and very glad we did so. Such a convenient location for good shopping, great restaurants, and seeing the older side of Chania. Really enjoyed the options at breakfast and learning all the local pastries and tears. Would absolutely stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, knowledgeable and hospitable. Room was beautiful and very clean, stocked with all sorts of amenities. Breakfast buffet was in a beautiful location with vaulted ceilings and consisted of anything you may want for your meal. We definitely will stay with them again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Travelled with family
Liked: Staff & service, property conditions & facilities
You couldn’t ask for a nicer room with a balcony overlooking the Venetian Harbor. The staff was very helpful and went out of their way to help us get taxis and a rental car. The breakfast buffet had a lot of options and was a nice way to start everyday.
Stayed 8 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful view of the harbor, beautiful rooms and excellent breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely get the rooms with a balcony view of the harbour. It was lovely to sit there and take in the scene. Comfortable bed, good working AC and clean room. Also walkable to everything you want to see in town.

8/10 Good

Randell

Stayed 2 nights in Oct 2024

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Travelled with partner
Perfect hotel in the perfect location. Located in the heart of the old town with beautiful views of the harbor. We had no issues with noise at all despite the lively town. We appreciated the concierge’s help setting up transportation for us. They were kind and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Harneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Parking arrangements would be helpful. Walking distance to everything, food was delicious including free breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only Negative I have is those stairs Lord have mercy. They will make a man or a woman out of you. Other than that, this was one of the best hotels I stayed at. The staff was excellent. The location is perfect. Just make sure they have your taxi driver scheduled for any transfers because there was a hiccup coming into town my taxi driver I don’t know what happened to him, but regardless, I was still able to enjoy my stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only place to stay in Chania, Crete.

Totally perfect except there was no kettle, we don’t like coffee. Breakfast was great, staff were great and the view exceptional.
Stayed 1 night in Jun 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you, Elia Palatino! Beautiful property, view and staff! We throughly enjoyed our stay!
Stayed 5 nights in May 2024

10/10 Excellent

Dee Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views on Chania harbor and great access to restaurants and shopping. Amazing breakfast offered and great hospitality.
Stayed 5 nights in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Gr8 Place. Stat here!
Stayed 1 night in May 2024

10/10 Excellent

lynn m, racine

Liked: Cleanliness
Delightful breakfast, great location. Pillows and bed very comfy. Staff friendly and helpful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the location on the old port and it’s proximity to all the restaurants and shopping. We will stay here again and again and again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2023

10/10 Excellent

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely
Stayed 5 nights in Jul 2023