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Four Points by Sheraton Charleston

3.0 star property

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Photo gallery for Four Points by Sheraton Charleston

A hotel with a modern design, featuring a prominent red and beige facade, multiple floors, and a large entrance area with steps leading up to the main entrance.
An indoor swimming pool with blue and white tiled walls, a clear blue pool, and several blue lounge chairs around the pool area.
A lobby with seating, artwork, and a staircase.
A lounge area with seating, a fireplace, and a framed picture on the wall.
A modern office space with two desks, each with a computer monitor, keyboard, and mouse. There are two chairs at each desk. The room has wooden shelving with various items and a small reception area with a desk and chair.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Place, Haddad Riverfront Park
    ‪1 min walk‬
  • Place, Charleston Town Center
    ‪6 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪9 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, a wardrobe, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a red sofa, a small wooden table, a desk with a chair, a TV mounted on the wall, and a bed.

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Four Points by Sheraton Charleston

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available once per stay.
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Charleston's great location. During your stay, you're just a quick walk from Haddad Riverfront Park. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Recovery Sports Grill
  • Cooked-to-order breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 6 meeting rooms
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Haddad Riverfront Park and Heritage Towers
  • Free airport shuttle service
Four Points by Sheraton Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 8719 square feet (810 square meters) and includes conference space. The business-friendly Four Points by Sheraton Charleston also features multilingual staff, coffee/tea in a common area, and room service (during limited hours). A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charleston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 11:30 AM.
Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 AM
  • Parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location. Breakfast was very good. I'd definitely stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Heidi

Liked: Cleanliness, staff & service
All staff were very nice and accommodating. However the facilities are tired and need refreshing. It is conveniently located with easy walking distance to most places.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, amenities
Clean and convenient location. Friendly staff.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
great location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💪
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities
The room was great. Most of all the staff there is excellent!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Charleston, WV. Nice view of river and cityscape. Helpful staff, nice bar. Connected to Recovery Bar & Grille as another option.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind and helpful staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location and great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, easy parking, great location and clean hotel!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay will stay there again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Our room was clean with a nice view of the city. Breakfast was a little undesirable ,but it makes up for it with the sports bar attached to the hotel. It had great food and drinks.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to restaurants, shopping, river walk, and more
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Debra

Disliked: Staff & service
I stayed here years ago after their renovation. Nothing has been done since then. The whole place is in terrible condition. The furniture is old and chipped. The carpet is dingy. The water in the bathtub takes forever to drain. Spend your money elsewhere.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
The staff was super friendly and helpful.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Alan

Liked: Cleanliness, staff & service, amenities
There were no grab bars or non-skid mat in the shower. Sheraton should fix this. I had to repeatedly get on the floor and crawl under a table to access a power outlet to charge my devices. That’s not easy for me to do anymore. I was disappointed that dinner wasn’t available at the bar on weekends. When I have eaten there before, it was better than the restaurant in back. The staff were courteous and helpful. Thank you.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for my needs in Charleston!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Dustin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I only stayed twice but in both room the light fixture was busted and the showers and sinks didn’t drain properly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Livier

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, staff super nice
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Phillip

Very nice staff and the room was very clean
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Stayed 1 night in May 2025