See all properties

Hampton Inn & Suites Charleston/West Ashley

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Free daily self-service breakfast
Outdoor pool, pool umbrellas
Terrace/patio
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Place, Citadel Mall
    ‪18 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪2 min drive‬
  • Place, Westwood Plaza Shopping Center
    ‪6 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(41 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a wall-mounted air conditioner.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for One King and One Sofa Bed, Non-Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a wall-mounted air conditioner.

One King and One Sofa Bed, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Queen Beds, Non-Smoking, Accessible

A hotel room with two beds, a desk with a TV, a chair, and a window.

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

8.4 out of 10
Very good
(28 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite Kitchen Nonsmoking

Standard Room

King Suite Kitchen Nonsmoking

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two queen room nonsmoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two queen room nonsmoking

8.6 out of 10
Excellent
(36 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
Comfort Suites Charleston West Ashley
West Ashley
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,008 reviews
The price is €115
includes taxes & fees
19 Jul - 20 Jul
Comfort Suites Charleston West Ashley

About this property

Hampton Inn & Suites Charleston/West Ashley

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Charleston/West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 9 minutes by car from North Charleston Coliseum and Performing Arts Center and 9 minutes from Charleston Area Convention Center
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Very clean, nice stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Happy on our staycation
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pet-friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, front desk staff pleasant, nice breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is always my first choice when in the Charleston area. The rooms are clean and the staff is friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the round table in breakfast area to use for game playing. Cosy fire place with good seating. Greeted by staff throughout our stay and good location. Very pleased!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff good breakfast clean room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great, the staff was hospitable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

meldon

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was adequate and plentiful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and cleanliness were excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, clean and spacious. The morning breakfast bar was also good. The staff were friendly and attentive. I would stay here again if I am ever in town again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Very nice decorations for the Holidays.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
All of the above plus a very pleaseant and helpful staff. We've been there before and will be in the future as well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff so friendly & helpful at the front desk. Everything looked clean & nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was very clean and neat and attractive--our room was as we expected--roomy and clean--the staff was very nice and knowledgeable--and breakfast was very nice with a great staff. We did not use the gym.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edward

Everything was just right!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean, very nice hotel with very friendly staff. Conveniently located near downtown
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly customer service. We’ll definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything - good area near hospital that we need, good price that includes breakfast, very pleasant staff, and neat snd clean.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rebecca

It was clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was yummy and replenished frequently, even right up until 10am. Front desk was always smiling and greeting! It was a joy!
Stayed 3 nights in Dec 2025