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Red Roof Inn Charleston - Kanawha City, WV

2.0 star property

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Photo gallery for Red Roof Inn Charleston - Kanawha City, WV

Exterior
Lobby
Superior Room, 1 King Bed (Smoke Free)
Coffee service
Towels, soap, shampoo, toilet paper

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
100 Trueman Circle, Charleston, WV, 25304
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • University of Charleston
    ‪7 min drive‬
  • Charleston Coliseum & Convention Center
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Charleston - Kanawha City, WV

Hotel with free parking, in the vicinity of CAMC Memorial Hospital
Coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Housekeeping is available once per stay.
Red Roof Inn Charleston - Kanawha City, WV offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Charleston - Kanawha City, WV. During your stay, you'll be within walking distance of Kanawha Landing. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an ATM, and a vending machine
  • 6 minutes by car from CAMC Memorial Hospital and 7 minutes from University of Charleston
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Charleston - Kanawha City, WV, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This Charleston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Red Roof Inn Charleston - Kanawha City, WV.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Charleston Kanawha City
Red Roof Inn Kanawha
Red Roof Inn Kanawha Hotel
Red Roof Inn Kanawha Hotel Charleston City
Red Roof Inn Charleston Kanawha City Hotel
Red Roof Inn Kanawha City Hotel
Red Roof Inn Kanawha City
Charleston Red Roof Inn
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Red Roof Inn Charleston Kanawha City
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Red Roof Inn Charleston - Kanawha City, WV Charleston
Red Roof Inn Charleston - Kanawha City, WV Hotel Charleston

Reviews

Red Roof Inn Charleston - Kanawha City, WV Reviews

6.4

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 152 out of 1000 reviews
Rating 2 - Terrible. 192 out of 1000 reviews

Reviews

4/10 Poor

Conor, Denver

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was gross, had ants crawling on the bed when we arrived. Area around the property felt a bit unsafe due to loitering.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As expected for a Red Roof
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

George

Stayed 1 night in Jun 2025

10/10 Excellent

Maxwell

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible, go anywhere else.

This place is actually disgusting and unsafe. The first room we were in, the door lock was coming off the screws (unfortunately didn’t take photos) so we asked for a different room and the second room didn’t even have a door lock. The front desk didn’t seem to care and we were stuck with that one. There were dead roaches in the corners of the room and overall a gross musty smell through the whole place. If we hadn’t been traveling from 3am-9pm we would’ve just gone elsewhere.
Stayed 1 night in May 2025

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
The blankets and sheets on the bed Had stains on them. They didn't have anything in the room to take a shower with the location was bad and I felt uncomfortable
Stayed 2 nights in May 2025

4/10 Poor

Amritpal, Lexington

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Coriann

Stayed 1 night in May 2025

4/10 Poor

Amy

Disliked: Amenities
I called early to ask for a ground floor room and was told I couldn't get one. Upon arrival, the nice young lady was able to get me a ground floor room. However, after I checked in, she came out to my car and said that that room had not been made up yet and gave me a different room. The room did not have a trash can, a coffee pot, nor a remote control. I would have expected at least those things.
Stayed 1 night in May 2025

2/10 Terrible

Lexia

Stayed 1 night in May 2025

6/10 Okay

Barry

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bit of a sketchy area, we arrived at 10pm and they were still cleaning rooms. So we had to wait. At least we knew there was clean bedding on the beds.
Stayed 1 night in May 2025

4/10 Poor

Brook

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

MARY KAY, DELRAY BEACH

Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Carl

Travelled with pets
Disliked: Amenities
The 1st room was not ready ( l checked in after 3 pm), and the 2nd room the card did not work, the safety latch on the door was broken off. The toilet was so small , it like a childs toilet. They ice machine was broken ( wasn't giving any ice).
Stayed 1 night in May 2025

2/10 Terrible

Vicky

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nasty,dirty bedding, dirty floor,nasty smell,bed bugs
Stayed 1 night in May 2025

10/10 Excellent

Clayton

Stayed 1 night in May 2025

2/10 Terrible

Shamica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad for business

Didn’t stay because of check in time. I traveled from PA and needed to sleep. I tried calling multiple times and couldn’t get anyone on the phone and the office was closed for over an hour. I chose to get a room elsewhere.
Stayed 1 night in May 2025

6/10 Okay

Bailey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were friendly and accommodating. The rooms were decently clean, but there were stains under the sheets and pillows. The bathroom wasn’t extremely dirty, but it wasn’t entirely clean either. The area looks a little sketchy, but we were safe. Overall, we enjoyed our stay, it just could have been a little cleaner.
Stayed 2 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and the staff were very lovely! Negatives for us is that our TV remote would turn on the TV and that’s all, wouldn’t let us change channels or volume, we got a second remote from reception and it done the same thing. Our room neighbours were also out on the balcony all night talking loudly and playing music. Would stay here again though.
Stayed 1 night in May 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

1.5 out of 5 stars. Can improve with cleaning

Biggest gripe of visit was cleaning. Holes in bedding plus stains on sheets. Bedsheets did not appear fresh. Bumps in walls, very beat up chair and (burnt?) hole in tub. If the room was cleaner I would give it a 2 star. Great service on check out at front desk. One last concerning note. One badge needed to be reprogrammed. The desk attendant did this without validating. Can anyone just walk up and say to program their card for room X? Scary…
Dirty chair. Looks like it’s a 5th hand one bought at flea market
(Cigarette butt?) Hole in sheet
Stain in sheet
Burnt hole in tub.
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness
Friendly staff
Stayed 1 night in May 2025

2/10 Terrible

valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
fridge didnt work sink didnt work shower head broke not even the room rented smaller tv no coffee in the room it sucked
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025