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Red Roof Inn Charleston - Kanawha City, WV

2.0 star property

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Photo gallery for Red Roof Inn Charleston - Kanawha City, WV

Exterior
Coffee service
Towels, soap, shampoo, toilet paper
Superior Room, 1 King Bed (Smoke Free)
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
100 Trueman Circle, Charleston, WV, 25304
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • University of Charleston
    ‪7 min drive‬
  • Charleston Town Center
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Charleston - Kanawha City, WV

Hotel with free parking, in the vicinity of CAMC Memorial Hospital
Coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Housekeeping is available once per stay.
Red Roof Inn Charleston - Kanawha City, WV offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Charleston - Kanawha City, WV. During your stay, you'll be within walking distance of Kanawha Landing. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an ATM, and a vending machine
  • 6 minutes by car from CAMC Memorial Hospital and 7 minutes from University of Charleston
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Charleston - Kanawha City, WV, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This Charleston hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Red Roof Inn Charleston - Kanawha City, WV.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Charleston Kanawha City
Red Roof Inn Kanawha
Red Roof Inn Kanawha Hotel
Red Roof Inn Kanawha Hotel Charleston City
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Red Roof Inn Kanawha City Hotel
Red Roof Inn Kanawha City
Charleston Red Roof Inn
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Red Roof Inn Charleston Kanawha City
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Red Roof Inn Charleston - Kanawha City, WV Charleston
Red Roof Inn Charleston - Kanawha City, WV Hotel Charleston

Red Roof Inn Charleston - Kanawha City, WV Reviews

Reviews

6.4
Rating 10 - Excellent. 205 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 187 out of 1002 reviews
Rating 4 - Poor. 152 out of 1002 reviews
Rating 2 - Terrible. 194 out of 1002 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lee-Ellen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 4:50pm to find a handwritten note on the locked lobby door stating “Gone to clean rooms. Be back asap.” Forty five minutes later, no one had returned! No one answered the phone and no one returned. I had driven for 4 hours and excepted to be able to check in! On top of this, the lot was filthy, curtains were down in some rooms and one in the back appeared unoccupied with the door wide open. I checked into the Holiday Inn Express next door. They know customer service! After hearing my situation, the cut my room rate in less than half! I expect a refund for my Red Roof Inn fee!!!!! I will be pursuing this matter.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

The area around the hotel was not great.
Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Joann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady !

The lady that checked us in kept locking the lobby door and going outside to the parking lot we had to chase her down to return room keys. The second night we were there a lady was yelling at someone who had evidently stolen her car. The room had a bad smell, furniture was dusty, floor was so dirty we had to go buy house slippers to wear. Bed and pillows very uncomfortable. No extra towels or toilet paper.No Kleenex, No Hand Soap. People walking around the parking area all night long.Room door didn’t lock very well. Coffee pot only No cups, No coffee or etc. Would not recommend this Hotel, and would not stay again - if the room was free
Stayed 2 nights in Mar 2025

2/10 Terrible

Robin

Stayed 1 night in Mar 2025

2/10 Terrible

Robin

Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great except for management. Stayed for over a week asking to switch rooms to the back so I could keep an eye on my truck and trailer but management would not let me switch rooms. Then on my 4th day she had my trailer towed without asking anyone if they knew about it. Made up a big ugly story to get it towed off the property. The staff helped me track it down and I had to pay to get it back. Cops were in the parking lot almost everyday for one guest or another. Could not get a refrigerator or microwave just a bad experience for no reason other than poor management.
Stayed 5 nights in Mar 2025

2/10 Terrible

Wade

Business traveller
The worst. The only positive is after checking the mattress, it was clear of bugs and seemed to be fairly new. Outside of that, horrible. Staff was friendly enough, but the place was RUN DOWN. I’m not sure the sheets were clean, lighting was horrible. There was no toilet paper in the room and the commode didn’t flush . They brought me a partial role of paper from another room. I requested a plunger and cleared the toilet myself…. The two guys hanging in the breezeway appeared to be permanent residents. They were smoking marijuana and one said he “loves the Red Roof. It’s like Jerry Springer.” I expected someone to kick in my door all night. I had to leave the A/C fan on just to drown out the riff-raff conversations outside my room . The area had transients walking through the parking lot... the only reason I stayed is it was late and a a professional driver, I was out of time.
Stayed 1 night in Mar 2025

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
It was cheap. It get what you pay for
Stayed 1 night in Mar 2025

8/10 Good

Savannah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was most definitely worth the price. It was very quiet, felt safe. It’s in walking distance to the mall. The only complaint I have is there was no toilet paper in the room and upon requesting, we were given a half used roll so we bought our own at the family dollar next door.
Stayed 2 nights in Feb 2025

2/10 Terrible

Elton

Stayed 1 night in Feb 2025

2/10 Terrible

Joellen

No vacancy when we got there

Book a room and when we got there there was no availability. Hoping i get my money back.
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Shavonne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a concert they was having and it wasnt far from the hotel and places we wanted to go to, easy parking got to park in front of my door
Stayed 2 nights in Feb 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a place I’d stay again!

Honestly, this was a really nice and clean place to stay. The only downside was there was no hair dryer (I had forgotten mine) and there was no fridge. Also, the heat wouldn’t work until I realized that no matter what it was set on by the window, there was a separate knob on the wall by the door to control it. Weird, but I’m glad I figured it out! Haha
Stayed 1 night in Feb 2025

2/10 Terrible

Candy

Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are horrible and the neighborhood is getto . Upon checking out the front desk clerk and a house keeper were fighting with another guest. This place isn't a safe place for any age
Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself was just fine. Mgmt on the other hand needs to not lie to the patrons and then take their deposit because supposed smoking when none has been done in that room period. A cigarette has been brought in from outside and from there we even smoked against the wall when that isn't even possible. Mgmt posed as a housekeeper 3 hours before check out time asking if we were staying or leaving, while I was getting ice not even near my room, even though my reservation was only for 1 night. When I asked why she was taking my deposit she said because we had smoked in the room even though we had not even once smoked in there and even cleaned the room ourselves so that we would get our deposit back. I am now on the do not rent list even though I did nothing wrong.
Stayed 1 night in Feb 2025

8/10 Good

kevin

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible . Havent met any better. The rooms themselves were good quality.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was absolutely wonderful
Stayed 1 night in Jan 2025

8/10 Good

kevin

Liked: Staff & service
Cookin!
Stayed 4 nights in Feb 2025

2/10 Terrible

Sheila

Stayed 1 night in Feb 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nasty.The beds were used not clean, The drawers were broken. The bathroom was horrendously dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Ayondela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025