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Drury Inn & Suites Charlotte Northlake

3.0 star property

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Photo gallery for Drury Inn & Suites Charlotte Northlake

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Indoor pool, outdoor pool
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
6920 Northlake Mall Drive, Charlotte, NC, 28216
  • Place, Northlake Mall
    ‪1 min walk‬
  • Place, University of North Carolina at Charlotte
    ‪12 min drive‬
  • Place, Bank of America Stadium
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(146 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(65 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

9.2 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms.Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms.Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Upper Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Refrigerator & Microwave (Upper Floor)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper floor, Jetted Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper floor, Jetted Tub)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Upper Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed with Sofa bed (Upper Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Drury Inn & Suites Charlotte University Place
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,036 reviews
The price is €102
includes taxes & fees
9 Nov - 10 Nov
Drury Inn & Suites Charlotte University Place

About this property

Drury Inn & Suites Charlotte Northlake

Hotel with free breakfast, 6-minute walk to Northlake Mall
Along with an indoor pool, this hotel has an outdoor pool and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Drury Inn & Suites Charlotte Northlake offers 180 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
The free breakfast at Drury Inn & Suites Charlotte Northlake gets good marks from our customers. During your stay, you're just a quick walk from Northlake Mall. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Northlake Mall and 11 minutes from University of North Carolina at Charlotte
  • Cats and dogs welcome for a fee (restrictions apply)
Drury Inn & Suites Charlotte Northlake offers its guests an indoor pool, an outdoor pool, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Drury Inn & Suites Charlotte Northlake also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Kitchen + Bar - This lobby lounge serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Kitchen + Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Drury Inn
Charlotte Northlake
Drury Charlotte Northlake
Drury Inn Charlotte
Drury Inn Charlotte Northlake
Drury Inn Northlake
Drury Inn Northlake Charlotte
Drury Northlake
Northlake Charlotte
Drury Inn & Suites Charlotte Northlake Hotel Charlotte
Drury Inn And Suites Charlotte Northlake
Drury Inn And Suites Charlotte Northlake
Drury Inn Charlotte
Drury Inn Suites Charlotte Northlake
Drury Inn & Suites Charlotte Northlake Hotel
Drury Inn & Suites Charlotte Northlake Charlotte
Drury Inn & Suites Charlotte Northlake Hotel Charlotte

Drury Inn & Suites Charlotte Northlake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 819 out of 1054 reviews
Rating 8 - Good. 155 out of 1054 reviews
Rating 6 - Okay. 52 out of 1054 reviews
Rating 4 - Poor. 12 out of 1054 reviews
Rating 2 - Terrible. 16 out of 1054 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough about my stay at Drury Inn. The staff were very pleasant. The mall and other stores are in walking distance. The hotel has a lot of perks. I was also able to check in a little early due to a very long drive from out of state. The desk clerk was very friendly and answered all questions. I would highly recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

KATHLEEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time we stayed at Drury Inn. Great staff that goes above and beyond. Free meal and drinks! A very pleasant stay.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 3 nights in Jul 2025

8/10 Good

John Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Generally a nice property, basic but good service and helpful staff. Only boggle was a towel rail hanging off the wall
Stayed 1 night in Aug 2025

10/10 Excellent

Mahmood

Business traveller
Liked: Amenities
Clean and food amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed!
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

FRED

Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay and it exceeded our expectations expectations. Nico DeGrant the reservation and check-in representative made us feel welcomed and appreciated. She explained everything about the hotel to us. After a long day of travel she was like a warm breathe of energy. Great hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a touch of elegance. The way you are treated and respected by the staff makes you feel valued. Personally, I have never frequented a hotel that proviides a breakfast and dinner buffet this ones does. There were other treats as well. This hotel aims to.please. The.cost is very reasonable and well worth every dollar. It is a definite go to establishment.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 1 night in Jul 2025

4/10 Poor

Sunitha

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Fine for one night

Stayed overnight on our return trip from Georgia to NJ
Stayed 1 night in Jul 2025

6/10 Okay

Dennis, JR

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Some bad guests were screaming at 2 am. There was a basketball clinic event in the area so the place was crowded. Lots of weed smell in the stairwells. Loud in the common areas. Good value.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed! The staff was so friendly and the facilities were clean and well taken care of. A great value on a wonderful stay!
Stayed 2 nights in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service 😊

We drove from Orlando, FL and was running late due to storms and traffic. We called to ask for late arrival and Elaine was very pleasant and has a great sense of humor ☺️ At check in Ms Dixon was very friendly and has a great smile 😁 She explained everything that Drury has to offer it's guests. Everyone was so nice and respectful. What no one knew is that we were there because my only son was getting married! Thank you all for making our stay perfect 😊 We look forward to staying with Drury Inn and Suites again! Thank you for excellent customer service😊
Stayed 3 nights in Jul 2025

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t understand since I made my reservation weeks in advance why I had to pay for one night before I even got to the hotel because they were over booked or I wouldn’t have a room and they charged my card and it didn’t work so they called me. I have stayed at many hotels and out of the country I never had this happen and it left a bad taste in my mouth.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good night

Nice room, friendly staff, nice amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

rose

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need added security and better transparency for $

We checked in close to midnight. The outside parking lot was not as safe as I would like the front door to the hotel was locked and had to ring in to get the service to check in. Obviously the hotel is concerned about the security around the facility.. I would not mind having more security lights out on the parking lot as I have had to empty out my belongings out of my car overnight in order to feel more secure about staying at this location. There’s also a incident security deposit of $50 which I was not aware of until I checked in. The service gentleman told me that it would get refunded if I didn’t have any incidents when I check out the next day, but it should’ve been more transparent about the charge from the start when I signed up the reservations online. This will be my second time staying at this location and I was not aware of the sort of charge the first time last year. Maybe it’s a new thing which I’m not aware of but it was a surprise which I did not appreciate after a long drive and checking in at midnight. More review to come later.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce, BRENTWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Brandi

Stayed 1 night in Jul 2025

10/10 Excellent

Vito

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025