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Hyatt Place Charlotte Downtown

3.0 star property

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Photo gallery for Hyatt Place Charlotte Downtown

Front of property – evening/night
Property preview
Free daily full breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(118 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(52 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(15 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, 4-minute walk to Spectrum Center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hyatt Place Charlotte Downtown gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Spectrum Center and 5 minutes by foot from Charlotte Convention Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM. An additional breakfast is available daily for a fee.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 459 East Third Street
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 855 out of 1425 reviews
Rating 8 - Good. 279 out of 1425 reviews
Rating 6 - Okay. 148 out of 1425 reviews
Rating 4 - Poor. 71 out of 1425 reviews
Rating 2 - Terrible. 72 out of 1425 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very friendly, informative and helpful! However, I had a problem with my room where there was a leak in our bathroom. The ceiling was leaking and a puddle of water formed beside the toilet. We also had to dry the toilet seat every time we used the bathroom. We didn’t realize it until late because we got there with just enough time to get there and get dressed to make it to our event. We noticed the problem late but called and there was no maintenance in the building. We felt entitled to a discount for our inconvenience but they said because we made our purchase through a third party, they couldn’t discount our room. I am not sure about going this route in the future because if I can’t be reimbursed for mishaps like this, that is a loss on my end!
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Everything was 100@
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. Great location.
Stayed 1 night in Aug 2025

2/10 Terrible

Nathasha

Stayed 2 nights in Aug 2025

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all so friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Eric L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall my stay was pleasant. The breakfast was good and varied daily. It was quiet in the hotel which was a plus. The bed was extremely uncomfortable and the pillows were ultra thin. The location was phenomenal because it was in the center of downtown. Parking was horrendous because it is valet only ($38/daily) and street parking was just as expensive.
Stayed 3 nights in Aug 2025

8/10 Good

Shakeem

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met my expectations. There is no concern before you arrive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Stayed 1 night in Aug 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole, Greenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Juliefher Zyrah, Providenciales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here’s a short and polished review based on your input: ⸻ Review: Hyatt Place Charlotte Downtown We had an incredible two-night stay at Hyatt Place Charlotte Downtown. From the moment we arrived, the service was outstanding — the staff are genuinely some of the nicest people we’ve encountered. Check-in and check-out were quick and easy, making the whole experience smooth. The hotel’s location is super convenient — it’s within walking distance to many restaurants and attractions, yet far enough from the nightlife to stay quiet and peaceful. We stayed in a Deluxe King room on the highest floor, and the space was impressively large for the price. It felt like a great value. The included breakfast was a huge plus — fresh and delicious. The amenities and overall facilities are excellent. We were very impressed with everything and absolutely feel that it was worth the money. Highly recommend this place for anyone visiting Charlotte!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alonzo, Akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth it. My room was nice, quiet & clean. Stayed on The 11th floor with a nice view out my window. You can basically walk to where you want in the uptown area. It’s a whole vibe. Oh, the breakfast was on point as well as the Restaurant/Lounge Fahrenheit rooftop with crazy views day and night. I’ll be back soon🌟
Stayed 2 nights in Aug 2025

10/10 Excellent

Ireshia, Moore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Keyonna

Stayed 1 night in Aug 2025

8/10 Good

Carole, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charged $40 for early arrival even though housekeeping had clearly finished the entire floor. Breakfast was better than expected but late putting it out and Jo raisins even though sign clearly said raisins. Valet parking efficient. Room very large with good shades
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025