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Sheraton Grand Nashville Downtown

4.0 star property

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Photo gallery for Sheraton Grand Nashville Downtown

Reception
2 bars/lounges, rooftop bar
Meeting facility
Exterior
2 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
623 Union St, Nashville, TN, 37219
  • Place, Broadway
    ‪6 min walk‬
  • Place, Ryman Auditorium
    ‪6 min walk‬
  • Place, Bridgestone Arena
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(99 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(104 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Nashville Downtown

Hotel with bars, 8-minute walk to Broadway
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Change of towels is available on request.
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Grand Nashville Downtown. During your stay, you're just a quick walk from Broadway. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Library Bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for free
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 9143 square feet (849 square meters) and includes a conference center. A fitness center, a library, and gift shops/newsstands are also featured at the business-friendly Sheraton Grand Nashville Downtown. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Nashville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Skye Lounge - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)
  • Valet parking on site (USD 73 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (9,143 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 73 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 480 reviews
Rating 8 - Good. 112 out of 480 reviews
Rating 6 - Okay. 44 out of 480 reviews
Rating 4 - Poor. 5 out of 480 reviews
Rating 2 - Terrible. 7 out of 480 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on property in the lobby was amazing and the bartender, Duncan, made our anniversary so special and went out of his way with exceptional service.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 3 nights in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nashville couples trip

Nice hotel. Location was ok. Close enough to Broadway, but a walk downhill or uphill depending on if you were coming or going. That uphill walk home at the end of the night was rough. Also a lot of miscellaneous fees… destination fee and tourism fee. I’m guessing all hotels charge these though. Pre-purchased breakfast…totally worth it!
Stayed 4 nights in Sep 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city. The hotel resaurants were very good. The gym was one of the best hotel gyms I've used. it was very close to all the sites I wanted to see. everything was either walkable or a short 20 min drive.
Stayed 3 nights in Aug 2025

8/10 Good

AMIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Explain self parking

Nice hotel, easy check in. Self parking procedure and location shold be explained on the website especially when it adds $60 to your total cost.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery inviting and unique hotel layout. The elevators are strikingly different than most hotels with an added bonus of a restaurant/bar at the top level with a great view. Walkable to Broadway and close to food. Off the strip so it's much quieter but still easy to get to.
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Business traveller
Stayed 3 nights in Sep 2025

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Room for improvement

We had reserved two rooms and arrived around 4pm. Although check-in is advertised as 3pm the rooms were not ready and we were invited to leave our luggage and go visit downtown. After a little pushback they gave us drinks coupons and suggested we wait in the bar. They said the rooms had been cleaned and were just waiting for the final ok. Eventually both rooms were ready and we went up to unpack before going downtown for the evening. On entering our room we noticed a strong and unpleasant odor. We assumed it was some cleaning product they had used and that the smell would dissipate by the time we got back. We were wrong. On returning after 11pm the smell was still as strong. My wife was tired and wanted to try sleeping in the room rather than going to reception and demanding a new room. We spent a restless night with the smell in our nostrils, so next morning I went to reception, where they readily offered us a similar room that was immediately available. The new room was fine, even if the view was not quite so good, but there was no mention of compensating us for the poor experience and the inconvenience. Difficult to imagine someone checked that room and decided it was ok for guests. Our other criticism was breakfast in the "library", where you have to wait in line and order from one point of service, and then wait for your order to be brought to you. It seemed very inefficient and time consuming.
Stayed 2 nights in Sep 2025

8/10 Good

Daniel, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant was a really nice amenity. Room was clean, well appointed, and spacious. Nice view of thr city from the 21st floor. Overnight parking in their garage was $60, which feels a little gougey after paying almost $400 a night for the room. Breakfast was worth adding to the stay, it wasn't a standard hotel buffet.
Stayed 1 night in Sep 2025

10/10 Excellent

LILIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't too fond of all the room facing the lobby. Surprisingly it did not bother me during my stay.
Stayed 3 nights in Sep 2025

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jul 2025

6/10 Okay

Bruce

Travelled with partner
It’s no the greatest place to stay I. Nashville. I will not stay there again
Stayed 5 nights in Aug 2025

10/10 Excellent

Arica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Chase

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good, not great

Loved the library, staff was nice, but our water was so hot in our room it was impossible to shower. We also could hear people in the lobby until 3am. This made it impossible to get a good nights rest.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Nice rooms. Large and located in a great area - for hanging out in Downtown Nashville. Front desk was always helpful when I went there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Trimika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend since the property is expensive to have a microwave and a refrigerator that the guest can use.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time and great customer service! The room was very clean and comfortable as well as the whole property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlo

Liked: Cleanliness
Stayed 1 night in Aug 2025