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The Hayes Street Hotel Nashville Downtown

3.5 star property

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Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Lobby
Bar (on property)
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Saint Thomas Midtown Hospital
    ‪3 min walk‬
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Elliston Place
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.4 out of 10
Very good
(76 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(69 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite, 1 Bedroom

9.2 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

7.6 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Hayes Street Hotel Nashville Downtown

Hotel with free breakfast, 4-minute walk to Vanderbilt University
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
The Hayes Street Hotel Nashville Downtown offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The Hayes Street Hotel Nashville Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Vanderbilt University. You'll find features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly The Hayes Street Hotel Nashville Downtown. For a fee, parking is available.

This 3.5-star Nashville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 579 out of 1190 reviews
Rating 8 - Good. 268 out of 1190 reviews
Rating 6 - Okay. 189 out of 1190 reviews
Rating 4 - Poor. 94 out of 1190 reviews
Rating 2 - Terrible. 60 out of 1190 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Main negative was the fact that the walls were ultra thin between rooms and you could hear people i the room next to you coming in st 3-4 Am and then proceeding to talk fir a couple of hours waking us all up. This happened on 3 of the 5 nights we were there. Apart fro. This it was clean and tidy and good value for money.
Stayed 5 nights in Oct 2025

2/10 Terrible

Jacob

Stayed 2 nights in Oct 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Hotel Rooms was clean and comfortable. Would recommend this hotel. Will definitely be back to the Hayes whenever I visit Nashville.
Stayed 3 nights in Oct 2025

4/10 Poor

Yuritza

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom was dirty, there was a stain that looked like blood on the rug. The room barely fit two beds due to the ac being 2 inches away from one of the beds. The breakfast looked old. The only good thing was the 12 pm check out and the valet guy was super nice.
Stayed 1 night in Nov 2025

8/10 Good

Chelsea

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room but no parking
Stayed 1 night in Sep 2025

10/10 Excellent

JAMES, Evansville

Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and hotel! Has to uber most of time to go to places but it was well worth it. :) Not too many young adults and not overly crowded.
Stayed 3 nights in Oct 2025

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quaint
Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Staff were very helpful, and accommodated our requests re storage of luggage and a room change after our first night. Our initial room was a conjoining room, which wasn't so good, as you could hear the conversation of the people in the next room. Our second room was lovely and the bed was very comfortable. Everything was clean and tidy. The bathroom vanity was a little on the small side. Breakfast was good, although not as much variety as other hotels we visited. The foyer area had plenty of seating, and we especially enjoyed relaxing on the swinging chair while we waited for our Uber rides. We would definitely stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Overall, our stay was just ok. Average hotel for the price. Not pleased with the breakfast - limited options, food was stale. The nice parts were having a coffee/bar water available throughout the day. Front desk staff were not the friendliest. I had an issue that was brought to their attention and their response was abrupt and unwelcoming.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karon Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent room
Stayed 1 night in Oct 2025

10/10 Excellent

Kaity

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Lobby smelled really good and the hotel was very clean. Friendly staff and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, and I was lucky to get the last room available. The room was spacious, though it was a handicap room that I was unaware of, but happy to get one. Beds were comfortable, and rooms were clean. Breakfast was disappointing, very limited. We ended up drinking coffee, and that was it. Lobby bathrooms were locked and not accessible, which would have been helpful. Overall, it was a nice place to stay for a night.
Stayed 1 night in Oct 2025

4/10 Poor

Wiliam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
TERRIBLE GYM
Stayed 1 night in Oct 2025

6/10 Okay

Brett

Disliked: Property conditions & facilities
The rooms are not very nice. The price seems reasonable until you pay $43 dollars for parking. Stay somewhere else for the difference in parking and it will be nicer.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a pleasant stay
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with a pretty decent breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend! Fantastic walking distance, staff was great and hotel was amazing. Clean, conviently located and incredibly clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute spot. Love it!
Stayed 4 nights in Oct 2025

10/10 Excellent

Devondrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very diverse coffee tea and water breakfast was light meal
Stayed 2 nights in Sep 2025

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

8/10 Good

Leonardo Affonso

Stayed 3 nights in Oct 2025

10/10 Excellent

Colten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only concern I had was the ceiling chipping and that a used cup was still in my bathroom when I checked in.
Stayed 1 night in Oct 2025