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Omni Charlotte Hotel

4.0 star property

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Photo gallery for Omni Charlotte Hotel

Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby
View from room
Rooftop terrace
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Bar

Explore the area

View in a map
132 E Trade St, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪3 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • 59 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(77 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

49-inch LCD TV with digital channels, TV, pay films

Suite, 1 King Bed

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(111 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Omni Charlotte Hotel

Hotel with a seasonal outdoor pool, steps from Queen City Quarter
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Omni Charlotte Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. A restaurant, a gym, and a poolside bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Queen City Quarter and Blumenthal Performing Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Omni Charlotte Hotel offers its guests a health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 14800 square feet (1375 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Omni Charlotte Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Trade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) - This rooftop bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.
Trade Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,800 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.09 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 35 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 827 out of 1202 reviews
Rating 8 - Good. 176 out of 1202 reviews
Rating 6 - Okay. 97 out of 1202 reviews
Rating 4 - Poor. 36 out of 1202 reviews
Rating 2 - Terrible. 66 out of 1202 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keysha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls Weekend

Awesome stay. The only thing missing was a full length mirror. Ladies really need that 🙂
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was nice and had a bottle of champagne for the birthday.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Sierra

Liked: Cleanliness, staff & service
The location of the Omni is its best selling point. We were able to walk to the art museum, several restaurants, and neighborhoods within 15 minutes. The staff were all helpful and responsive. We had a great experience with the valet and concierge. Unfortunately, the room - which is the pinnacle of most hotel experiences - didn't live up to the same expectations. The bathroom had visibly undergone several shoddy repairs. Broken tile in the shower, leftover mounting brackets from when the shower gel holder had previously fallen off, and misaligned pipe cover plates to name a few. The second night of our stay, the sink drain fully detached and leaked everywhere. Maintenance was quickly able to provide a temporary fix by taping the drain together, but it did dampen our experience. I would caution others that the price you pay to stay at the Omni is likely due to the convenience of the location, not necessarily for the quality of the room itself.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic time Staff went above to make our arrival special for us and the kids 😍🙌
Stayed 2 nights in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay tremendously
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Gwen

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 1 night in Jul 2025

10/10 Excellent

Rudy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here and awesome staff! We love the location and easy check in process and food options!
Stayed 1 night in Jul 2025

10/10 Excellent

Juanita

Stayed 3 nights in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
This is a 5 star hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Zachary

Stayed 2 nights in Jul 2025

10/10 Excellent

Glenwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Rendy

Stayed 1 night in Jul 2025

8/10 Good

stacey

Stayed 1 night in May 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super nice. The staff was very nice and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jul 2025

6/10 Okay

Adi, New York

Liked: Staff & service
Room was older and smaller than expected. Area around the hotel feels unsafe with many homeless people
Stayed 1 night in Jul 2025

10/10 Excellent

Rita, Winterville

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at the Omni Charlotte and it was excellent. The staff are friendly and helpful and the building is well maintained. Even with an event happening we had two quiet nights. The pool is closed for renovations but the other amenities we used were great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chandraka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent! We went to an event at the belk theater and it was walking distance. I loved the fact that they had valet service and everyone was so nice. They even have a Walgreens downstairs just in case you forgot something. I would most definitely stay there again
Stayed 1 night in Jul 2025