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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Free daily buffet breakfast
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Place, Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • Place, St. Clair College Capitol Theatre
    ‪6 min drive‬
  • Place, Thames Art Gallery
    ‪8 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with an indoor pool and free breakfast
An indoor pool, a microwave in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a computer
  • Guests have great things to say about the clean accommodations and the breakfast
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features an indoor pool, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 14 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1002 reviews
Rating 8 - Good. 340 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniela

Liked: Property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
AC kept the temperature as I wanted
Stayed 1 night in Nov 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean! Staff were very friendly and helpful. The breakfast buffet provided lots of food and yummy options, including a gluten free food section!
Stayed 1 night in Nov 2025

10/10 Excellent

Lance

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Very clean. Under renovatons, but still met all our requirements.
Stayed 1 night in Nov 2025

6/10 Okay

Justin

Stayed 3 nights in Oct 2025

6/10 Okay

Scott

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Amenities
The breakfast and dining area were good but no better than the average hotel. The shower head is a disaster. Only a matter of time until it falls out of the wall. Had to settle for a very weak thin spray..
Stayed 2 nights in Oct 2025

10/10 Excellent

Kiri

Liked: Cleanliness, staff & service, property conditions & facilities
Dumb that it's 2 different places now
Stayed 1 night in Nov 2025

10/10 Excellent

Angelo

Stayed 1 night in Oct 2025

2/10 Terrible

gwendolyn

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom seemed tired.
Stayed 1 night in Oct 2025

10/10 Excellent

David, Barrie

Stayed 1 night in Oct 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Understand the construction but the breakfast area was a nightmare. Too small for crowds, extremely hot and no windows.
Stayed 2 nights in Oct 2025

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms could use an upgrade
Stayed 5 nights in Sep 2025

6/10 Okay

Cornelius

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dario

Stayed 3 nights in Oct 2025

6/10 Okay

Allan

Stayed 1 night in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Ernest

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was under construction. Not noted on the Expedia ad. Gym was not available. There were 2 options on Expedia - a main floor room or a non-main floor room. I chose a non-main floor room but got a room on the 2nd floor that you could walk out of.. and only the view of a wall 10 feel away on a roof (I believe). Not sure how that is different from a first floor room. I felt deceived. Noted that the property was full. Doubtful. This hotel is next to the casino. Breakfast was over at 9:30am and the food was not great. Not an inexpensive hotel. I would not stay here again. Poor value for the money spent.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room; friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Robin

Travelled with partner
Disliked: Amenities
Under renovation..no tv no wifi..no notice…absolutely terrible
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was ok. Peeling wallpaper in bathroom, terrible view, no microwave in room, or mirror for dressing. Dirt, musty smelling.
Stayed 2 nights in Oct 2025