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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Exterior
Free daily buffet breakfast
Reception
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Pool
  • Pet-friendly

Explore the area

View in a map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Chatham-Kent Museum
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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Property grounds

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 829 reviews
The price is €103
includes taxes & fees
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About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a computer
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features an indoor pool, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served free buffet breakfast daily.
Holiday Inn Express & Suites Chatham South by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from March 14 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chatham South
Holiday Inn Express Hotel Chatham South
Holiday Inn Express Chatham South Hotel
Holiday Inn Express Suites Chatham South
Holiday Inn Express Chatham South Hotel
Holiday Inn Express Chatham South
Hotel Holiday Inn Express & Suites Chatham South Chatham-Kent
Chatham-Kent Holiday Inn Express & Suites Chatham South Hotel
Hotel Holiday Inn Express & Suites Chatham South
Holiday Inn Express & Suites Chatham South Chatham-Kent
Holiday Inn Express Suites Chatham South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Chatham South
Holiday Inn Express Suites Chatham South
Holiday Inn Express Suites Chatham South by IHG
Holiday Inn Express Suites Chatham South an IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Reviews

Holiday Inn Express & Suites Chatham South by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 482 out of 999 reviews
Rating 8 - Good. 356 out of 999 reviews
Rating 6 - Okay. 95 out of 999 reviews
Rating 4 - Poor. 38 out of 999 reviews
Rating 2 - Terrible. 28 out of 999 reviews

Reviews

2/10 Terrible

Mark, Burlington

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with pets
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The people at the desk are very polite and helpful. They apologized for the inconvenience during renovations. Rooms are clean and spacious. Breakfast was very good.
Stayed 2 nights in Jun 2025

8/10 Good

SHAWNE

Stayed 2 nights in Jun 2025

8/10 Good

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and comfortable. Gym and pool were under construction and we were not notified until after the room was booked. Right next door to the casino.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Great food
Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

April

Liked: Cleanliness, amenities, property conditions & facilities
Quiet area
Stayed 1 night in Jun 2025

8/10 Good

dean

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Enrico

I was not pleased at all
Stayed 2 nights in Jun 2025

10/10 Excellent

Shwwn

Stayed 2 nights in May 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel was under renovation to amenities so could not provide a rating. Overall was clean and friendly service. Breakfast was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Gagandeep

Stayed 1 night in Jun 2025

6/10 Okay

Rob

Stayed 2 nights in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Staff & service
All ok, but upper floors and exterior under renovation during our stay so it was noisy and dustier than normal
Stayed 1 night in May 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service

Great staff

The staff is always amazing. I stay here often when visiting family. Glad they are doing much needed improvements.,
Stayed 2 nights in May 2025

10/10 Excellent

Cara, Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a terrible stay! The place has become so run down. Our room was dirty and the hotel in general was dirty. We found a bed bug in our BED! When I woke up the next morning, I and the people we travelled with had swollen faces and pounding headaches. I suspect that we were having some kind of reaction to the construction dust or insecticide used for bed bugs. The team at the front desk were not welcoming. The only team member who was friendly to us during our stay was the chef or woman refilling the breakfast items. I would not recommend staying here. So incredibly disappointing!
Stayed 1 night in May 2025

2/10 Terrible

jian

Stayed 5 nights in May 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfortable, breakfast included. The lady running the breakfast was excellent with customers.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Nice place. Could use updating. Open wall behind toilet exposing pipes. Friendly staff
Stayed 1 night in May 2025

4/10 Poor

Shawn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Place is under construction. Had them working Saturday morning right outside if my window at 7 maybe 8 am. Wasnt pleasant to wake up to. But the staff was very helpful.
Stayed 1 night in May 2025

4/10 Poor

JingJing, Vaughan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of renovation work, room and amenities are quite old and have stains, very noisy in the hallway and adjacent rooms. Staff is nice and lobby was average and includes breakfast. But giving poor rating as room price is not cheap compared to other holiday inn suites that have much better amenities.
Stayed 1 night in May 2025

8/10 Good

Jill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy due to construction
Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 1 night in May 2025