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The Charlton Boutique Hotel

2.5 star property

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Photo gallery for The Charlton Boutique Hotel

Bar (on property)
Standard Triple Room
Standard Triple Room
Terrace/patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
London Rd, Cheltenham, England, GL52 6UU
  • Place, Walks With Hawks
    ‪11 min walk‬
  • Place, Ronnie's Field
    ‪20 min walk‬
  • Place, Cheltenham Racecourse
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property – evening/night
The Royal George Birdlip by Greene King Inns
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
4.3 out of 5, Excellent, 704 reviews
The price is €78
includes taxes & fees
11 Dec - 12 Dec
The Royal George Birdlip by Greene King Inns

About this property

The Charlton Boutique Hotel

Hotel in Cheltenham with a restaurant and a bar
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a banquet hall are onsite. Change of towels is available on request.
The Charlton Boutique Hotel offers 13 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at The Charlton Boutique Hotel, you'll be within walking distance of Walks With Hawks. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room
  • 11 minutes by foot from Walks With Hawks and a 4-minute drive from Whittington Court
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Charlton Boutique Hotel also features a garden and a picnic area. Free self parking is available.

This Cheltenham hotel is smoke free.

Oncore Dining - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Oncore Dining

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Charlton Hotel Cheltenham
The Charlton Boutique Hotel Hotel
The Charlton Boutique Hotel Cheltenham
The Charlton Boutique Hotel Hotel Cheltenham

Reviews

The Charlton Boutique Hotel Reviews

8.4

Very good

9.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 45 out of 94 reviews
Rating 8 - Good. 28 out of 94 reviews
Rating 6 - Okay. 11 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 4 out of 94 reviews

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent, Efficient and comfortable stay

This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.
Stayed 1 night in Aug 2025

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Disappointed

The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!
Stayed 2 nights in Jul 2025

8/10 Good

CHARLOTTE

Stayed 1 night in Jul 2025

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities, room comfort

Strange operating system at this hotel.

A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Glenn

Stayed 2 nights in Jul 2025

10/10 Excellent

Cath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).
Stayed 2 nights in Jun 2025

6/10 Okay

ANTHONY

Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy clean room 😊 will book again!
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good instructions. Nice room.
Stayed 1 night in May 2025

10/10 Excellent

Reginald

Stayed 1 night in May 2025

10/10 Excellent

Emily

Stayed 1 night in May 2025

6/10 Okay

Kathleen

Disliked: Property conditions & facilities
It suited the purpose, bed and shower. Only 2 towels provided,no bath towel! Nice evening meal in the restaurant.
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, quiet and great food

Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.
Stayed 1 night in May 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Strange, but not in a bad way! The quality of the restaurant food is amazing. Bith evening meal and breakfast were delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvia, Pitt Meadows

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very patient with inquisitive child. Our family room was very cozy and appealing. Excellent value for the money
Stayed 1 night in May 2025

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Amenities
Accommodation was adequate with a few problems, there was a water drip noise echoing up the bath plug hole disturbing our sleep, the shower flow was extremely poor and the handle support would not support the shower head so it drooped making it impossible to have a normal shower. Noisy doors banging shut late at night and early morning. A place to AVOID in my opinion, I’ve stayed in better Travelodge at less money !
Stayed 1 night in Apr 2025

6/10 Okay

Sam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Last minute stay.

Very clean, possibly would have been nice to have some apps on the TV. The shower didn't have a lot of pressure, and the bathroom lacked a radiator. The bed was comfortable enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Staff & service
Disliked: Room comfort

Ok for the price but nothing special.

Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was excellent. The only let down was that breakfast was advertised as available from 8am (not just to guests but also on a banner outside the hotel) but by 8:30 the dining room was still locked and in darkness, and no staff were around to ask. I don't know if it opened after that as I had to go. If you're wanting breakfast I'd check first.
Stayed 1 night in Dec 2024