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Sheraton Grand Chennai Resort & Spa

5.0 star property

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3 restaurants; breakfast, lunch, dinner and brunch served
Property video
Presidential Double Room, 1 Bedroom, Bay View (Private Pool) | Beach/ocean view
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
280 ECR, Vedanamelli, Tirupporur, Tamil Nadu, 603104
  • Place, Madras Crocodile Bank Trust
    ‪2 min walk‬
  • Place, Crocodile Bank
    ‪2 min walk‬
  • Place, Muttukadu Boat House
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View

Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Sea View

Select Comfort beds, in-room safe, individually furnished, desk

Room, 1 King Bed, Sea View

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Sea View

Select Comfort beds, in-room safe, individually furnished, desk

Room, 1 King Bed, Sea View

  • Partial sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed, City View

Executive Double Room, 1 King Bed, City View

Executive Double Room, 1 King Bed, City View

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Select Comfort beds, in-room safe, individually furnished, desk

Deluxe Double Room, 1 King Bed, Sea View

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Double Room, 1 Bedroom, Bay View (Private Pool)

Presidential Double Room, 1 Bedroom, Bay View (Private Pool) | Living room

Presidential Double Room, 1 Bedroom, Bay View (Private Pool)

  • Ocean view
  • 250 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, a ceiling fan, and a large window with curtains.

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Sea View

Room, 2 Queen Beds, Sea View

Room, 2 Queen Beds, Sea View

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Sea View

A hotel room with two beds, a desk, a TV, a ceiling fan, and a large window with curtains.

Room, 2 Queen Beds, Sea View

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Sea View

Select Comfort beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Sea View

  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cottage, 1 King Bed

Cottage, 1 King Bed

Cottage, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Double Room, 2 Bedrooms

Grand Double Room, 2 Bedrooms

Grand Double Room, 2 Bedrooms

  • Ocean view
  • 148 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Sheraton Grand Chennai Resort & Spa

Catch some rays at the beach or spend the day relaxing at Sheraton Grand Chennai Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Sheraton Grand Chennai Resort & Spa offers 129 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and complimentary toiletries.

This Tirupporur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

During your stay at Sheraton Grand Chennai Resort & Spa, you're just a quick walk from Madras Crocodile Bank Trust. Features include free WiFi in public areas and free valet parking, plus 3 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at The Reef
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, reflexology, or facials at the spa
  • Services include free babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a playground
  • Steps from Madras Crocodile Bank Trust and 9 minutes by car from Muttukadu Boat House
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Sheraton Grand Chennai Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Grand Chennai Resort & Spa like an outdoor pool and a children's pool.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Art Deco hotel also offers a 24-hour fitness center, a steam room, and a garden. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Tirupporur hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
The Reef - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Pelican Deck - This restaurant overlooks the ocean and garden and specializes in barbecue. Guests can enjoy alfresco dining (weather permitting). Open select days.
Pintail Lounge - Onsite bar. Open daily.
C Salt - By the Bay - This restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Sheraton Grand Chennai Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: INR 800 to 1,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • C Salt - By the Bay
  • Pelican Deck
  • Pintail Lounge
  • The Reef

Things to do

  • 24-hour gym
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Games
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free supervised activities for children
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 36,618 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (74 centimetre high)
  • Grab bar near toilet (74 centimetre high)
  • Handrails in stairways (112 centimetre high)
  • Height-adjustable showerhead
  • Lift (81 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (79 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in rate plans that include breakfast, lunch, and dinner receive meals for 2 guests. Additional meal fees of INR 4000 plus tax per day will be charged for a third guest at the time of check-in.

Access methods

Staffed front desk

Pets

  • Pets: INR 2000 per pet, per day, plus a one-time cleaning fee of INR 2400
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2950.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 800 to 1200 per person
  • Pet fee: INR 2000 per pet, per day plus INR 2400 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2950.0 per night
  • Laundry fee: INR 1000 per day
  • Spa fee: INR 3000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, window guards, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Sheraton Grand Chennai Resort & Spa.

Property is also known as

Sheraton Grand Chennai Resort Semencheri
Sheraton Grand Chennai Semencheri
Sheraton Grand Chennai Resort Chengalpattu
Hotel Sheraton Grand Chennai Resort & Spa Chengalpattu
Sheraton Grand Chennai Resort & Spa Chengalpattu
Sheraton Grand Chennai Resort
Sheraton Grand Chennai Chengalpattu
Sheraton Grand Chennai
Chengalpattu Sheraton Grand Chennai Resort & Spa Hotel
Hotel Sheraton Grand Chennai Resort & Spa
Sheraton Grand Chennai Resort Spa
Sheraton Chennai Chengalpattu
Sheraton Chennai & Tirupporur
Sheraton Grand Chennai Resort Spa
Sheraton Grand Chennai Resort & Spa Hotel
Sheraton Grand Chennai Resort & Spa Tirupporur
Sheraton Grand Chennai Resort & Spa Hotel Tirupporur

Sheraton Grand Chennai Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 134 reviews
Rating 8 - Good. 25 out of 134 reviews
Rating 6 - Okay. 12 out of 134 reviews
Rating 4 - Poor. 7 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ravi R

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, good food and friendly staff.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
the physical hotel, room etc..were excellent, clean and high end. the service was very poor throughout, more 3star standard despite there being plenty of staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Muthuraman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach access; good food at C-Salt, which is by the beach; Overall great property for family traveling with kids.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Beautiful property and grounds.
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was happy with the hospitality!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience, Everything was great. Restaurant manager Krishna is very helpful. Overall it was a good relaxing family trip.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Julia Katahdin Frey

Liked: Cleanliness, amenities
Restaurant experience was very poor. Got sick after lunch. Rooms were spacious and clean.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Veeracholan

Liked: Cleanliness, amenities, property conditions & facilities
Good to stay with family
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was positive , rooms were clean , hope swimming pool in the villa/cottage had better maintainance the beach access was good but the surrounding area was not ideal
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Saranya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Balasubramanian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good property but not well managed. Felt underwhelmed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Suresh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. The ambience was great. The shine spa was amazing
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service beyond expectations, friendly welcoming and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very good. The ambience was perfect. A special shoutout to Chef Ravi and Shradha for taking care of all our small needs and requests. We will definitely revisit the resort again in future.
Verified

6/10 Okay

GAVIN

Pretty average hotel and surprised it a 5*. Rooms are old and need renovation. Breakfast and lunch is a nightmare as limited seats and especial sunday lunch as all outside guests come so no space for hotel residences. Not much for the kids to do.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Raghu

Something that finally fills the void in ECR...

Yes it sure was an amazing stay for a short break away from the City of Chennai! Very friendly staff all round, great looking hotel and nice amenities. The upper level sea-facing room make a world of difference & is a must!
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setup
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton stay was lovely and special for a lot of reasons!! Although the beachfront rooms are not a thing here, kids would love this property - it has a gorgeous lawn for kids to play and nice outdoor play area! My 4 year old and 1 year old had lots of fun here. Staff went above and beyond to make sure we are comfortable all the time. Food was delicious as well. I would definitely recommend this property for families especially with toddlers / younger kids.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

SWAMINATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience

Very satisfying
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Janani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Resort to stay with family at the ECR!

Our stay was amazing at the Sheraton. The check-in was very quick. Mr. Bibin at the front desk was very polite and receptive. The whole resort was super clean and the all the staff were very kind and approachable. The evening high tea with snacks was arranged near the beach, with tables arranged along the beachside. It was lovely. The pool was at level 3 and very clean. The rooms were very spacious and super clean. The dinner and the breakfast buffet were amazing with a wide spread of tasty dishes. The beach was clean too, though we could not spend much time at the beach due to high tide. There were appropriate signboards for safety purposes. Overall the stay was amazing!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were the most awesome I have seen. Every one of them. So polite. Eager to serve.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Sathiya Narayanan

Disliked: Amenities
I generally don't leave a review. But this prompted me to. Marketing photos looks glitzy and glamorous, but reality is very different the service, food, property upkeep is sub par and underwhelming at best.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay!

This was our first time in India! Couldn’t have picked a better place to stay. Everyone was friendly and accommodating and checked in on us regularly. They even helped us coordinate with the airport when our baggage was lost! The room was bright and airy and clean! They provided ample water in the room and replenished it each day! We visited the restaurant several times and it was delicious every time. The spa was relaxing and lovely, we got massages.if we needed a taxi they helped us get one, even from the airport to the hotel when we first arrived via e-mail! Overall they made us feel very welcome in a new place! Thank you, Malika & Nithin for all of your help throughout our stay!
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

shyla

Liked: Cleanliness, property conditions & facilities
Reserved 2 queen bedroom, got two twin beds. Tad uncomfortable. Front desk was extremely difficult to communicate with. WiFi was not easy either. Needed two levels of help which front desk was unable to grasp. We loved our stay there 6 months ago. This time, was no picnic and not as relaxing. The food and service at restaurants were excellent.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Jyotsna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was double charged by the property.
Stayed 1 night in Aug 2022