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Best Western Plus Hotel Universo

4.0 star property

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Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪6 min walk‬
  • Trevi Fountain
    ‪18 min walk‬
  • Colosseum
    ‪2 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

  • 24 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Property amenity

Best Western Premier Hotel Royal Santina

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is €385
for 1 room
includes taxes & fees
20 May - 21 May
Best Western Premier Hotel Royal Santina

About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, a quick walk to Basilica di Santa Maria Maggiore
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, spaciousness, and cleanliness
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1009 out of 1565 reviews
Rating 8 - Good. 398 out of 1565 reviews
Rating 6 - Okay. 116 out of 1565 reviews
Rating 4 - Poor. 28 out of 1565 reviews
Rating 2 - Terrible. 14 out of 1565 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carol-Anne

Travelled with family
Good location. Room was very small. Awful view. Smelly minibar. Limited TV channels. Receptionists were not very friendly/welcoming. Breakfast was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very strong experience. The hotel is 5 minutes from Roma Termini and the metro so is very well positioned. Like a lot of areas around main train stations, there are signs of homelessness but it still feels a very safe area. Very well placed for tourist attractions either by metro or by walking too.
Stayed 4 nights in Jan 2025

8/10 Good

Stuart

Stayed 3 nights in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Jan 2025

10/10 Excellent

patricia, tpa alta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rajesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance from Roma Termini but the street is away from seedy areas around the station. We walked to Trevi fountains, Colloseum & Spanish steps . There were number of dining options around . Our room was generous in size and provided a very comfortable stay. The lady at reception who check us in & out was friendly and efficient, we would recommend the hotel as an excellent option for short/long stay in Rome.
Stayed 4 nights in Jan 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean!
Stayed 2 nights in Jan 2025

8/10 Good

Doug

We enjoyed the stay. Convenient location.
Stayed 4 nights in Jan 2025

6/10 Okay

Sonia, South Gate

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I loved the service from everyone they where great at the front desk, the clean up service, one problem was everytime we called food service nobody would answer, we would have to call the front desk and they would get someone on the phone. The hardest part was the inaccessibility around the hotel, the ramps to get to the restaurant are super steep so I had to go backwards, then I almost fell the second steep ramp, I had to be helped getting up the ramps on my way out and I had a smart drive on that couldn't handle how steep they are. And third the shower for someone in a wheelchair completely disabled it was hard, the first room didn't have a handle bars placed correctly so there's no way to hold your balance if you don't have good balance, your falling forward, the second room they gave my did have one handle bar in the correct place but still needed help because the shower chair was to small and out of plastic it was just a hard time overall but we managed luckily my GF was there
Stayed 9 nights in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice trip

Nice hotel, clean, good service
Stayed 7 nights in Jan 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and assisted with all our needs
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas in Roma

The Best Western Universo Rome was helpful from the moment we arrived, during our stay and upon departure. We would highly recommend this hotel to all coming to Rome. The staff was friendly and made for a pleasant stay. Thank you to all at the Best Western Universo and hope to see you again!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, keeps up with its worldly title.
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Stayed 3 nights in Dec 2024

10/10 Excellent

Calogera Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean, spacious room, newly decorated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Stayed 3 nights in Dec 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort

Great Stay in Roma

We had a great stay at the Best Western Universo. The location is excellent - within walking distance to attractions, conveniently close to the train station and restaurants but tucked away from the hustle and bustle. Our room was small but clean and the service at the front desk was friendly and helpful. Black out curtains made it very easy to sleep. This hotel makes a great home base for exploring beautiful Rome. Would recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Pamela, Manassas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Very convenient to the train station. No car needed. Very walkable to attractions!
Stayed 4 nights in Dec 2024

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family room, 1 queen and 1 single. Surprisingly, the room also had 2 bathrooms! This hotel is an easy walk from the train station and also allows easy access to the subway. The property is very clean, staff are friendly and helpful and there is a good buffet breakfast available. No hesitation in recommending it.
Stayed 3 nights in Dec 2024

6/10 Okay

Brennah

Stayed 4 nights in Nov 2024

10/10 Excellent

Steven T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Best Western Plus Hotel Universo

I had a short 2 night stay that was part of a longer trip around Italy. The 2 previous hotels I was at had tiny showers so I was very relieved to find a huge shower at Best Western Plus Hotel Universo. I was also please at the location making it extremely easy to get to pulling a large suitcase.
Stayed 2 nights in Dec 2024

10/10 Excellent

Silvio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we have close access to the termini which allowed us to use this if we needed, but we did find that we could walk easily around from here - it was enjoyable walk into the city center. Slight hills to navigate but worth it. You stumble across so much of Rome by walking its streets. This hotel is modern and has everything you need.
Stayed 3 nights in Dec 2024