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Best Western Plus Hotel Universo

4.0 star property

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Deluxe Room, 1 King Bed | View from room
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Restaurant
Superior Room, 1 King Bed
Comfort Room, Multiple Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Place, Trevi Fountain
    ‪16 min walk‬
  • Place, Colosseum
    ‪18 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬

Room options

View all photos for Comfort Triple Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Triple Room

  • Sleeps 3

View all photos for Family Room

1 bedroom, premium bedding, memory-foam beds, minibar

Family Room

  • Sleeps 4

View all photos for Junior Suite -two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Junior Suite -two levels

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, memory-foam beds, minibar

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(226 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort king Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort king Room

  • Sleeps 2

View all photos for Comfort twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort twin Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room

1 bedroom, premium bedding, memory-foam beds, minibar

Small Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, memory-foam beds, minibar

Superior Room

  • Sleeps 2

View all photos for Deluxe Room - two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room - two levels

  • Sleeps 2

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About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, 6-minute walk to Basilica di Santa Maria Maggiore
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Reviews

Best Western Plus Hotel Universo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1021 out of 1569 reviews
Rating 8 - Good. 383 out of 1569 reviews
Rating 6 - Okay. 121 out of 1569 reviews
Rating 4 - Poor. 28 out of 1569 reviews
Rating 2 - Terrible. 16 out of 1569 reviews

Reviews

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Rome - hotel staff are incredible
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Aug 2025

10/10 Excellent

Bryden

Stayed 2 nights in Aug 2025

8/10 Good

Mrs.

Stayed 2 nights in Jul 2025

10/10 Excellent

Uriel

Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Next to elevator
Stayed 1 night in Aug 2025

8/10 Good

Huguette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice walkable area
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable! Room was clean and quiet. Food at restaurant was delicious.
Stayed 2 nights in Jul 2025

8/10 Good

Zhifu

Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a very convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Midian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Huguette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and welcoming staff! Walking distance to any tourist destination!
Stayed 2 nights in Jul 2025

8/10 Good

Cheriyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning needs update . Otherwise it’s good place
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Great location for food and transport. Bed very comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Azita

Liked: Staff & service, property conditions & facilities
Everything was excellent overall. The only minor drawback was the hotel’s location, which was a bit removed from major sightseeing attractions, making access slightly less convenient.
Stayed 10 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the late night check in.
Stayed 1 night in Jul 2025

8/10 Good

ASSEGED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so clean and washroom was exceptional. Very convenient location especially for Rome Termini’s
Stayed 1 night in Jul 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes walk from Termini station. It is so convenient to the metro that it is easy to get to everything. This is the city and the area has the usual inner city issues. We plan to return to this hotel when we return to Rome.
Stayed 5 nights in Jul 2025

8/10 Good

Cherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay but no parking
Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Bad experience. My son forgot his shoes in the room. I called the day after the checkout and the shoes “were not found”. The cleaning crew obviously kept them and the hotel decided to lie about it. Very dishonest staff. I would not recommend this hotel for that reason, very bad experience. Will never return to this establishment.
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious, staff was friendly and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amazing staff. A fantastic breakfast buffet and very easily accessible location. Also the beds are insanely comfortable. Better than even St. Regis beds!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean the staff are super friendly especially a wonderful receptionist that i dont remember her name, very well located
Stayed 2 nights in Jul 2025

8/10 Good

Lyn and John

Liked: Cleanliness, staff & service, room comfort

Close to station, hard work dragging case there!

We didn’t realise until check in that we had stayed here 8 years ago. The hotel has had a bit of a spruce up since then. We had a sizeable corner room, with a modern walk in shower. The lifts to the rooms a very small, so don’t go with heaps of suitcases. You get one bottle of complementary water and the room has a small fridge. The lobby has iced water and juice. We had a light meal on the rooftop lounge and the service was nice. I was surprised to be credited a small amount for my first night as my husband was not arriving until the next day. I had booked for us both but the gent checking me in adjusted the tariff. Be prepared for a 3% tip to be added to your total bill for all of the staff. This is not mandatory, but if you do ask to have it removed you will curtly be asked if there were any problems with your stay. Our preference is to tip the person we deal with directly, not people we never see!
Stayed 2 nights in Jul 2025