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Hilton Garden Inn Chesapeake/Greenbrier

3.0 star property

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Photo gallery for Hilton Garden Inn Chesapeake/Greenbrier

Exterior
Lobby
Terrace/patio
Daily full breakfast for a fee
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

View in a map
1565 Crossways Blvd, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪5 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Place, Regent University
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Handicap Accessible Double With Shower/Tub

Pillow-top beds, in-room safe, individually decorated

Handicap Accessible Double With Shower/Tub

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Handicap Accessible Double w/ Roll-In Shower

Pillow-top beds, in-room safe, individually decorated

Handicap Accessible Double w/ Roll-In Shower

  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Handicap Accessible 1 Bedroom King Suite w/ Roll-in Shower

Pillow-top beds, in-room safe, individually decorated

Handicap Accessible 1 Bedroom King Suite w/ Roll-in Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Pillow-top beds, in-room safe, individually decorated

Standard Double Room

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Garden Inn Chesapeake/Greenbrier

Hotel with free parking, near Greenbrier Mall
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hilton Garden Inn Chesapeake/Greenbrier offers 92 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Chesapeake/Greenbrier. During your stay, you'll be within walking distance of Greenbrier Mall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Greenbrier Mall and 12 minutes from Norfolk State University
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Chesapeake/Greenbrier. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chesapeake hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Great American Grill - This restaurant serves breakfast and dinner.
Garden Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 12 for adults and USD 5 to 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Great American Grill

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 12 for adults, and USD 5 to 5 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chesapeake/Greenbrier
Hilton Garden Inn Chesapeake/Greenbrier Chesapeake
Hilton Garden Inn Chesapeake/Greenbrier Hotel
Hilton Garden Inn Chesapeake/Greenbrier Hotel Chesapeake
Chesapeake Hilton Garden Inn
Hilton Chesapeake
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Chesapeake
Chesapeake Hilton Garden Inn
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Garden Inn Chesapeake/Greenbrier Hotel
Hilton Garden Inn Chesapeake/Greenbrier Chesapeake
Hilton Garden Inn Chesapeake/Greenbrier Hotel Chesapeake

Hilton Garden Inn Chesapeake/Greenbrier Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 277 out of 649 reviews
Rating 8 - Good. 172 out of 649 reviews
Rating 6 - Okay. 93 out of 649 reviews
Rating 4 - Poor. 51 out of 649 reviews
Rating 2 - Terrible. 56 out of 649 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kelvin, Roanoke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff member
Stayed 2 nights in Jul 2025

2/10 Terrible

Anhyia

Keeps trying to charge & canceled reservation on time
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and convenient to interstate and restaurants.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not a good look.

This was not the hotel I use the frequently stay before retiring it looked run down. The lobby was the best looking area of the hotel that I saw during my brief stay. I certainly would be hesitant in staying there again. I was totally surprised at how this hotel looked. It certainly did appear to be a Hilton
Stayed 1 night in Aug 2025

8/10 Good

Soumadeep

Liked: Cleanliness, staff & service
Overall Good
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Needs updates and better service

The door of my room didn’t shut. They fridge didn’t work and tried to have a glass of wine and went to the bar half hour before closing and the bartender refused to serve me a glass of wine even when I told her that I wanted it to go to my room. The front desk employee did finally went I got it for me.
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, room comfort

Okay stay.

Tv was small. Requested towels and it took them over an hour. I personally had to go back down and request towels. Ice machine was not working. For the price it was not worth it n
Stayed 2 nights in Jul 2025

8/10 Good

Torreon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Travelled with family
Disliked: Property conditions & facilities, room comfort
Generic hotel, front desk is under construction, ice machine didn’t work, hallways were hot and stuffy felt like no AC was on, only 1 towel in bathroom, bed was uncomfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! Will definitely be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Prentiss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very relaxing and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, clean location

This was a very large clean room, service from front desk was great, enjoyed the quick overnight stay
Stayed 1 night in Jun 2025

6/10 Okay

Bradley

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jennapher

Stayed 2 nights in Jul 2025

10/10 Excellent

Madison

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was clean & cool & the staff were so nice !
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
The front desk personnel were very accommodating and friendly! I would definitely choose this hotel again!
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Clean, safe, and the breakfast was really good!!
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Good stay ,Stay there once before but they was doing construction and it came out good .
Stayed 2 nights in Jun 2025

10/10 Excellent

Danual

Stayed 1 night in May 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian provided the best customer service I’ve had at a hotel in a long time. From calling him earlier in the week down the check in. He was kind, offered suggestions of where to eat in the area, and was very professional and informative.
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kyra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff, clean room
Stayed 2 nights in May 2025