2/10 Terrible
Mehta
Travelled with family
19 Sept 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
AVOID!!!!!
Huge room, but mouldy and smelly. Mosquitoes made it impossible to keep door open in order to air room out. Would be lovely room if mould and smell taken care. Mosquitoes understandable in this season.
Bigger problem was staff. Many didn’t understand English. Front desk staff did but were unfriendly, not accommodating (explained below) and weirdly aggressive. A terrible way to start a holiday having to deal with this kind of staff who are the face of the hotel. Housekeeping staff very nice.
Breakfast horrendous - not suitable for vegetarian or vegan or if have allergies as they didn’t seem to understand that concept. Food served included ingredient which staff at time of booking, and again at check-in, and again at breakfast time, were informed guest allergic to. Food also had hairs in it, which meant breakfast was not eaten other than tea and coffee and with wariness, some fruit (fruit choice limited to melons every day for five days!).
Normally going to hotels and arriving very early, even if room not ready, they allow guest to take breakfast on day of arrival in exchange of breakfast another day. The staff refused. (As discovered the next day this was no loss other than the £$money paid for breakfast).Advice even if you do choose to stay here is do not waste money on breakfast without seeing the standard.
Falsely accused of breaking glass and charged with about Baht150! When asked for confirmation of zero balance staff refused and started shouting!
Mehta
Stayed 2 nights in Sep 2025