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Guanko Hotel

3.5 star property

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Photo gallery for Guanko Hotel

Exterior
Lobby
Premium bedding, down duvets, free minibar, in-room safe
Bar (on property)
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No.27, Zhongshun 1st St., West District, Chiayi City, 600
  • Place, Art Site of Chiayi Railway Warehouse
    ‪10 min walk‬
  • Place, Chiayi Cultural and Creative Industries Park
    ‪13 min walk‬
  • Place, Wenhua Road Night Market
    ‪3 min drive‬
  • Airport, Chiayi (CYI)
    ‪11 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Room | Coffee and/or coffee maker

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Family Room

Premium bedding, down duvets, free minibar, in-room safe

Luxury Family Room

  • Sleeps 4

View all photos for Business Twin Room

Premium bedding, down duvets, free minibar, in-room safe

Business Twin Room

  • Sleeps 2

View all photos for Fashion Triple

Premium bedding, down duvets, free minibar, in-room safe

Fashion Triple

  • Sleeps 3

View all photos for Deluxe Double Room

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 2 Double Beds

Classic Twin Room

  • Sleeps 2

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About this property

Guanko Hotel

Hotel in Chiayi City with 2 restaurants and a rooftop terrace
Along with 2 restaurants, this hotel has a rooftop terrace and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Guanko Hotel offers 74 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Chiayi City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Guanko Hotel, you're just a quick walk from Taiwan Hinoki Museum. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, a meeting room, and a gift shop
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse
There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Guanko Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chiayi City hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Guanko Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; TWD 440 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in begins at 3:30 PM on Saturday and public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 440 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Guanko
Guanko Chiayi
Guanko Hotel
Guanko Hotel Chiayi
Guanko Hotel Chiayi City
Guanko Chiayi City
Guanko Hotel Hotel
Guanko Hotel Chiayi City
Guanko Hotel Hotel Chiayi City

Guanko Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 212 reviews
Rating 8 - Good. 100 out of 212 reviews
Rating 6 - Okay. 20 out of 212 reviews
Rating 4 - Poor. 8 out of 212 reviews
Rating 2 - Terrible. 1 out of 212 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yin-Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, clean hotel

Good location, clean hotel
Stayed 1 night in Nov 2024

8/10 Good

minbin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel with all the comforts

The breakfast at guanko is especially good. The western set breakfast has really good fried chicken.
Stayed 2 nights in Jan 2018

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Shuttle Service Will Be Appreciated

The hotel itself and the room we were assigned were great! We were also happy and surprised to find a very good Japanese restaurant nearby. The inly suggestion for the hotel is to provide more shuttle service to Chiayi train station so that guests don't need to lug all their heavy bags walking around.
Stayed 1 night in Jun 2017

8/10 Good

Wanda K, Edison, United States of America

Liked: Staff & service

Great hotel staff

Staff KW is an exceptional employee, great asset to your hotel. We arrived the hotel before check-in time; he offered and helped us with storing our luggage. He suggested that we go grab lunch and come back at check-in time. When we returned later, Wei took the time and helped us planned our trip to Alishan. He mentioned that on his day off Sat, which is next day, he was going to Alishan as well for fall foliage, and welcomed us to join him. After chatting with KW, we decided to meet KW at the bus stop in the morning. Wei helped us bough bus tickets and accompanied us to Alishan. On the way to Alishan, we chatted and noticed KW carried hotel brochures to distribute there, also while we were at the mountain train station, he helped other hotel guests buying next day train tickets. KW is such a generous and kind person. Really, who would go out his way to help someone that he barely knows? A Big Thank You to KW!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near Chiayi city, it is convenient to eating and shopping.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel near centre

Hotel is basic. City ctr is 5 mins by taxi. Breakfast finishes at 9am and we all missed it. Room is huge and basic design. Bathroom is clean and tidy. Staffs are helpful. Overall is find and we come back next time.

8/10 Good

Ranson, Nagoya, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief and Pleasant

Just a brief stay as I was on business. Staff was very courteous and helpful. Not near much but pleasant for short stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel

I enjoyed very much my stay at Guanko Hotel, particularly a free upgrade to a Deluxe Family Room on the top floor. The room is very big and comfy and I highly appreciated the quietness. Nice & helpful staffs. The free breakfast buffet looks horrible.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Not expecting much but disappointing

The switch control was at the centre of the bed head. When you switch off the lights in the room to sleep, the indicating lights on the panel was glowing near your head in the dark. I had to use one pillow to cover the switch panel. The room only has 2 very thin and light pillows. Insufficient pillows given that I had to use one to block the switch panel. Pillow was too light and low. Caused me neck strain the next day. I had asked for a 3-pin adaptor but the staff told me that there were not enough staff at the moment and I had to go down to the front desk to get it myself. It was 11.45pm. The hotel should not be busy then. When I went to the counter immediately after the phone call, there were 3 staffs at the reception and the lobby area was dead quiet.

8/10 Good

David, San Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, Recommended

I stayed at 5 different hotels in Taiwan this time around, and Guanko was just fine - it was nice for it's location in Jiayi. I would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

HSIANGYUN

Stayed 1 night in Aug 2025

10/10 Excellent

MING FAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很讚
Stayed 1 night in Jun 2025

10/10 Excellent

Hsiang-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒！

環境乾淨整潔，床舒適，隔音好，早餐很豐富好吃！
Stayed 1 night in May 2025

8/10 Good

Hung yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

隔音不好

唯一缺點就是隔音不好，其他都不錯
Stayed 1 night in May 2025

4/10 Poor

Wan-Yi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

服務人員很優秀

服務人員很用心，說明也很仔細，從訂房開始都很主動聯繫確認。 入住房間發現冰箱有前一位客人遺留的飲品，電話反應後工作人員立刻帶著酒精進來清潔整理。半夜隔壁房太吵，一樣電話反應工作人員馬上上樓規勸。 人員服務精神真的很好！ 唯一可惜的是，飯店隔音真的很差（難怪進房發現二組耳塞😂），樓上的腳步聲，隔壁房的說話聲、電視聲，走廊的人聲，二邊房間的開關門聲都非常清楚！建議淺眠的人要來住要多考量。因為我本身也算好睡，也蠻長住飯店的，這種隔音狀況實在也是讓我大開眼界。
Stayed 1 night in May 2025

10/10 Excellent

YU-MIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨整潔、早餐相當豐富，下午還有迎賓的午茶點心，已經入住好幾次了！
Stayed 1 night in Mar 2025

10/10 Excellent

PUI Wah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

JIH SHIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chiafang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務優質

隔壁韓國旅客半夜喧嘩, 打電話給櫃台, 櫃台處理迅速而且有效, 給一個讚
Stayed 1 night in Dec 2024

10/10 Excellent

Tzu hao

Stayed 1 night in Nov 2024