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ACME Hotel Chicago, Outset Collection by Hilton

3.5 star property

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Photo gallery for ACME Hotel Chicago, Outset Collection by Hilton

Cocktail bar
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby
Cocktail bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
15 East Ohio Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (City View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Two Queen Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

View all photos for King Suite

Shower, rainfall showerhead, designer toiletries, hair dryer

King Suite

  • Sleeps 4

View all photos for King Suite With Mobility Accessible Roll-in Shower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Bed Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

2 Queen Bed Suite

  • Sleeps 6

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

King Suite-Hearing Accessible

  • Sleeps 4

Queen Room-Hearing Accessible

  • Sleeps 2

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About this property

ACME Hotel Chicago, Outset Collection by Hilton

Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available on request.
ACME Hotel Chicago, Outset Collection by Hilton offers 130 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 46-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of ACME Hotel Chicago, Outset Collection by Hilton's great location. During your stay, you're just a quick walk from Michigan Avenue. You'll find features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at The Berkshire Room
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Michigan Avenue and 12 minutes by foot from 875 North Michigan Avenue
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. You can enjoy a drink at the bar/lounge. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ACME Hotel Chicago, Outset Collection by Hilton.

This 3.5-star Chicago hotel is smoke free.

The Berkshire Room - This cocktail bar specializes in Fusion cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 40 per night)

Food and drink

  • A bar/lounge

Restaurants on site

  • The Berkshire Room

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (86 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with digital channels
  • IPod dock
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please contact Airport Express at 888-284-3826 to schedule your airport shuttle or contact the property in advance to assist with arrangements.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per night(10 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ACME Chicago
ACME Chicago Hotel
ACME Company Chicago
ACME Hotel
ACME Hotel Chicago
ACME Hotel Company
ACME Hotel Company Chicago
Chicago ACME Hotel
Chicago Hotel ACME
Hotel ACME Chicago
ACME Hotel Company Hotel
ACME Hotel Company Chicago
ACME Hotel Company Hotel Chicago

ACME Hotel Chicago, Outset Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1294 out of 1962 reviews
Rating 8 - Good. 415 out of 1962 reviews
Rating 6 - Okay. 148 out of 1962 reviews
Rating 4 - Poor. 58 out of 1962 reviews
Rating 2 - Terrible. 47 out of 1962 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Corey

Stayed 3 nights in Nov 2025

10/10 Excellent

Neil

Stayed 4 nights in Nov 2025

8/10 Good

Kenzie

Stayed 2 nights in Nov 2025

8/10 Good

Douglas

Stayed 5 nights in Nov 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities
That’s the only hotel for me and everything is there for me.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
front staff was great
Stayed 4 nights in Nov 2025

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service
great bar and staff. room had loose floor boards and loose shower handle.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

4/10 Poor

Danielle

Travelled with partner
Disliked: Amenities, property conditions & facilities
am not sure why the ratings of this hotel are so high. Our room was dark and dingey. The dinginess of the room made it feel unclean although there was no noticeable dirt or grime. I did not feel relaxed due to the terrible ambiance. The bed was broken on one side — springs broken and noisy with a dip in the middle. The air conditioning/heating unit was extremely loud and ran at most hours of the day and night. No closet. No microwave on site. No disposable silverware available for guests. My husband said this was one of the worst hotels he has ever stayed in.
Stayed 2 nights in Nov 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love, love this hotel. Highly recommend. Excellent location, exceptional staff, room very clean. Will definitely stay here when visiting again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Very friendly staff and an overall great experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Lorrie

Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher, Colorado Springs

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. They made my stay very welcoming. The room was clean and well maintained - it met all my needs. The location was fantastic with easy walking access to restaurants and sites to visit in Chicago.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 4 nights in Oct 2025

10/10 Excellent

Jadie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman who checkedus in was very friendly and personable. Room was clean and the location was perfect!
Stayed 1 night in Nov 2025

6/10 Okay

Emily

Stayed 1 night in Nov 2025

8/10 Good

Dale

Liked: Staff & service
The bathroom door didn’t shut without a lot of effort. The bathroom could have been cleaner
Stayed 1 night in Nov 2025

6/10 Okay

Francis

Travelled with partner
Room pillows and mattress
Stayed 5 nights in Nov 2025

10/10 Excellent

Manas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good - gets the essentials right - room / bathroom was clean, spacious enough. Lobby has bakery & a bar!
Stayed 1 night in Nov 2025

8/10 Good

Kyle

Stayed 2 nights in Nov 2025

10/10 Excellent

Sangyoon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the clean room and friendly staff. This was my second stay. Also liked the location in River North.
Stayed 4 nights in Nov 2025

6/10 Okay

Jenna

Travelled with family
Room needed a refresh and the mattress needed to be replaced.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Aug 2025