ACME Hotel Chicago, Outset Collection by Hilton

3.5 star property
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Room options

View all photos for Accessible Two Queen Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Accessible Two Queen Room

  • Sleeps 4

View all photos for Accessible King Suite with City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Accessible King Suite with City View

  • Sleeps 4

View all photos for 1 Queen Bed, Non-Smoking, City View, Work Desk, Bluetooth Speaker, Amazon Alexa, Mini Fridge

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

1 Queen Bed, Non-Smoking, City View, Work Desk, Bluetooth Speaker, Amazon Alexa, Mini Fridge

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Walk In Shower, Bluetooth Speaker, Amazon Alexa, Mini Fridge, Non-Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Accessible-1 Queen, Mobility Accessible, Walk In Shower, Bluetooth Speaker, Amazon Alexa, Mini Fridge, Non-Smoking

  • Sleeps 2

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (City View)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Two Queen Room

  • Sleeps 4

View all photos for Two Queen Suite with City View

46-inch LED TV with digital channels, TV, iPod dock

Two Queen Suite with City View

  • Sleeps 6

View all photos for Suite-1 King Bed, Non-Smoking, Sofabed, City View, Living Room, Bluetooth Speaker, Microwave And Mini-Refrigerator

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite-1 King Bed, Non-Smoking, Sofabed, City View, Living Room, Bluetooth Speaker, Microwave And Mini-Refrigerator

  • Sleeps 4

View all photos for 1 King Bed, Non-Smoking, Work Station, Bluetooth Speaker, Amazon Alexa, Mini Fridge, Walk In Shower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

1 King Bed, Non-Smoking, Work Station, Bluetooth Speaker, Amazon Alexa, Mini Fridge, Walk In Shower

  • Sleeps 3

Standard Queen Room-Non-Smoking

  • Sleeps 2

King Room With Walk-in Shower-Non-Smoking

  • Sleeps 2

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About this property

ACME Hotel Chicago, Outset Collection by Hilton

Hotel with a bar, 3-minute walk to Michigan Avenue
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available on request.
ACME Hotel Chicago, Outset Collection by Hilton offers 130 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 46-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of ACME Hotel Chicago, Outset Collection by Hilton's great location. During your stay, you're just a quick walk from Michigan Avenue. You'll find features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at The Berkshire Room
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Michigan Avenue and 12 minutes by foot from 875 North Michigan Avenue
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. You can enjoy a drink at the bar/lounge. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ACME Hotel Chicago, Outset Collection by Hilton.

This 3.5-star Chicago hotel is smoke free.

The Berkshire Room - This cocktail bar specializes in Fusion cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 40 per night)
  • Limo/town car service

Food and drink

  • A bar/lounge

Restaurants on site

  • The Berkshire Room

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (86 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with digital channels
  • IPod dock
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please contact Airport Express at 888-284-3826 to schedule your airport shuttle or contact the property in advance to assist with arrangements.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per night(10 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ACME Chicago
ACME Chicago Hotel
ACME Company Chicago
ACME Hotel
ACME Hotel Chicago
ACME Hotel Company
ACME Hotel Company Chicago
Chicago ACME Hotel
Chicago Hotel ACME
Hotel ACME Chicago
ACME Hotel Company Hotel
ACME Hotel Company Chicago
ACME Hotel Company Hotel Chicago

ACME Hotel Chicago, Outset Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1266 out of 1926 reviews
Rating 8 - Good. 412 out of 1926 reviews
Rating 6 - Okay. 145 out of 1926 reviews
Rating 4 - Poor. 59 out of 1926 reviews
Rating 2 - Terrible. 44 out of 1926 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right off the red line el and surrounded by restaurants and shopping. Steps from the Mag Mile. Friendly front desk. When we were super early and just going to check our bags, our room was ready and the front desk checked us with no issues whatsoever. The bed was comfortable there was a nice mini fridge in the room and we couldn’t hear any street noises. Please do yourself a favor and swing by Eatily, on the next block. Fantastic pastries and coffee there!
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stopped in Chicago on my way back to Oakland, CA for a visit after spending a month in Italy & Spain, the Acme was all around perfect. Especially for the location; so much of Chicago in walking distance. Excellent room amenities, very helpful staff.
View from 12th floor Acme window
Stayed 3 nights in Sep 2025

10/10 Excellent

Sky

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it the vibe. The music
Stayed 3 nights in Sep 2025

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fave spot in chicago.
Stayed 3 nights in Sep 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel recently and really enjoyed it. The rooms were stylish and super cute, nicely decorated with thoughtful touches. Clean and the atmosphere was quiet and relaxing. Easy accessible to Mag Mile. Staff were helpful and fun which made the whole experience even better. Would definitely stay again!
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Wayne

Stayed 7 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything and big and clean rooms
Stayed 4 nights in Sep 2025

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, very quiet, close to everything downtown
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Allan

Stayed 5 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It's an easy, comfortable place to stay with a cool vibe.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is going well.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the stay at ACME! It was a super convenient location and a great stay for a quick weekend trip. Would go back again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Rooms were clean, location was great. Bar downstairs was very cool. Only negative was that I interacted with two front desk people and both were unfriendly, almost bordered on rude. Kinda gave a negative experience to the stay. But other than that everything was great.
Stayed 1 night in Sep 2025

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small.
Stayed 2 nights in Jun 2025

10/10 Excellent

will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Sep 2025