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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Premium bedding, in-room safe, desk, blackout curtains
Indoor pool
Exterior
3 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5440 N River Rd, Rosemont, IL, 60018
  • Place, Fashion Outlets of Chicago
    ‪2 min walk‬
  • Place, Rosemont Theatre
    ‪2 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(152 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(223 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Chicago/O'Hare Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 3,319 reviews
The price is €108
includes taxes & fees
31 Mar - 1 Apr
Hyatt Place Chicago/O'Hare Airport

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

This hotel features 3 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. During your stay, you're just a quick walk from Rosemont Theatre. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 1-minute drive from Donald E. Stephens Convention Center and 5 minutes from Allstate Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 27 meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site (USD 35 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 27 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 35 per night (in/out privileges)
  • Extended parking fee: USD 35 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1650 out of 2791 reviews
Rating 8 - Good. 635 out of 2791 reviews
Rating 6 - Okay. 295 out of 2791 reviews
Rating 4 - Poor. 115 out of 2791 reviews
Rating 2 - Terrible. 96 out of 2791 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kamilah

All
Stayed 2 nights in Dec 2025

6/10 Okay

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great besides the pool being freezing and had a bunch of bugs floating at the top
Stayed 1 night in Dec 2025

8/10 Good

Samantha

Stayed 3 nights in Dec 2025

10/10 Excellent

Sherwin

Stayed 1 night in Dec 2025

4/10 Poor

Sameer

Liked: Cleanliness, staff & service
Disliked: Amenities
We arrived shortly after 10:00 pm at ORD so we missed the free shuttle. When we got to the hotel the check in process was fast and the help was very friendly. The restaurant was closed so the front desk gave us a couple of options for delivery. Unfortunately most of the restaurants were closed. The real problem I had with this property is that the TV did not work, not sure if the remote’s battery were dead but end of the day, it wasn’t working. The free internet did not work at all for any of our 4 devices.
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and smelled good. Amenities were great. Location was nice and shuttle was fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Liona Jerselle

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff, especially breakfast bar cashier and cook, were so kind and had a bright energy! Front desk were quick and helpful with any questions/concerns we head. I would return here and recommend it to others
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Comfortable bed. Quick shuttle service from airport. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Sherwin

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Only having one entrance that is very far from where the parking is, is extremely inconvenient especially when bringing in bags. There are also entrances closer to the parking but they are all locked. You should add a door that guests can scan their key cards to get in. Almost every hotel I’ve ever stayed at has this
Stayed 1 night in Dec 2025

4/10 Poor

Hector Ivan

location and staff were fine. Major problem was with
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool water was do cold we didnt use it. The room was a bit chilly also. Parking was a nightmare, gate didnt open, getting to the structure and then finding the entrance to the hotel was a nightmare. Everything else was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Loved my executive suite. Very enjoyable stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Reagan

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and the rooms were comfortable
Stayed 1 night in Dec 2025

8/10 Good

T

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great. Dead bugs and leafs in there indoor pool kinds gross.
Stayed 1 night in Dec 2025

8/10 Good

Richard

Stayed 3 nights in Dec 2025

2/10 Terrible

Hector Ivan

Travelled with partner
Liked: Cleanliness
The shuttle service was extremely inconvenient. Be aware if you have an early international flight the shuttle does not run to the international terminal. Also be aware if your international flight come in late their shuttle doesn’t run after 10pm. So be ready to uber to the airport and back from the airport
Had to use cups to keep the door from opening
Stayed 1 night in Dec 2025

10/10 Excellent

Shylo

My stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Good option near the airport
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

8/10 Good

Karen, Knox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture is worn and dated but everything clean. Nice pool. No carts or help with suitcases.
Stayed 1 night in Dec 2025

10/10 Excellent

Viviana, Valparaiso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Dec 2025

6/10 Okay

Chelsea

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Checked in and was told the room wasn’t paid for. Showed recipes stating it was paid. They couldn’t find it in their system so I had to pay anyways and was told it would be under review with their “reservation specialist”. At checkout, I asked for an update and they stated the person wasn’t in. So will be calling for an explanation/refund.
Stayed 1 night in Dec 2025

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