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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Free daily buffet breakfast
Ballroom
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
511 North Columbus Drive, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

7.8 out of 10
Good
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(45 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

8.2 out of 10
Very good
(36 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.6 out of 10
Good
(9 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, City View (High Floor)

8.2 out of 10
Very good
(44 reviews)
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Lake View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(50 reviews)
  • 39 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(42 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms, Non Smoking

Presidential Room, 2 Bedrooms, Non Smoking | Living area

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 84 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(168 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite

  • Sleeps 4

View all photos for Premium Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite

  • Sleeps 6

View all photos for Premium Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with City View

  • Sleeps 6

View all photos for Premium Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with Lake View

  • Sleeps 6

View all photos for High Floor Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with City View

  • Sleeps 6

View all photos for High Floor Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with Lake View

  • Sleeps 6

View all photos for Corner King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite with City View

  • Sleeps 4

View all photos for Premium King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium King Suite with City View

  • Sleeps 4

View all photos for Premium Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Corner King Suite

  • Sleeps 4

View all photos for High Floor King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor King Suite with City View

  • Sleeps 4

View all photos for Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Suite

  • Sleeps 6

View all photos for Hearing Accessible Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Suite

  • Sleeps 6

View all photos for Mobility Accessible Two Double Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

View all photos for Mobility Accessible King Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Mobility Accessible Two Double Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 6

Presidential Room

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

55-inch LCD TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Premium Two-Room Suite With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(135 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel with free breakfast, 5-minute walk to Michigan Avenue
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Buffet breakfast is free. Other amenities include a 24-hour business center, WiFi in public areas, and a business center.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Chicago Downtown Magnificent Mile gets good marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like a free manager's reception, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of Michigan Avenue and State Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business center, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transport

  • Limo/town car service
  • Parking on site (USD 61 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (124 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 19.95 per night (rates may vary)
  • Self parking fee: USD 61.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60611, 60611, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Reviews

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1446 out of 2750 reviews
Rating 8 - Good. 625 out of 2750 reviews
Rating 6 - Okay. 331 out of 2750 reviews
Rating 4 - Poor. 205 out of 2750 reviews
Rating 2 - Terrible. 143 out of 2750 reviews

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Chicago for a Cubs game and a concert and loved the hotel. Would definitely recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

2/10 Terrible

Daniela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 3 nights in Sep 2025

8/10 Good

Gail

Travelled with family
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The overall experience was a great. Except when I had some setbacks at the airport I had to arrive a day after my husband and kids. The guy at the front desk would not allow them to get the reservation because I was not there. It was a little stressful because it was 1100 at night and the guys said he couldn’t do anything. Expedia was great at quickly changing the name on the reservation and they were able to get the room. Besides that every was great, breakfast, pool. And even keeping our luggage so we could walk around after check out.
Stayed 4 nights in Aug 2025

8/10 Good

Thomas, Chesterfield

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Bruttney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smells

The room was stinky and the shower had molds. I was scared to be in the room but had no choice , I would of list my money if I canceled last minute cause of the uncleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good breakfast, and friendly staff!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Tad

Stayed 1 night in Sep 2025

4/10 Poor

shanhong

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am so disappointed with this embassy suites, no one clean the bathroom ,sink and floor. won't stay this one anymore
Stayed 3 nights in Sep 2025

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, with many options nearby. However, I was disappointed to find out at check-in that there is a daily “destination charge” of USD 25 per suite. While it can be used as credit for food and beverages at the hotel, as a tourist visiting Chicago I had no interest in being forced to consume at the hotel. This fee should be communicated more transparently before booking.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chaitanya

Stayed 4 nights in Sep 2025

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part we enjoyed our stay. The split lobby elecators is not conveneint
Stayed 3 nights in Sep 2025

10/10 Excellent

Francy

Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Will go back
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean rooms, friendly staff, great breakfast. Highly recommend for families.
Stayed 2 nights in Aug 2025

10/10 Excellent

LORI, DENMARK

Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff, great location. Stayed here several times always the same level of service
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Connie

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Faizal

Liked: Cleanliness, staff & service
Is close to many restaurants and navy pier
Stayed 3 nights in Aug 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was extremely enjoyable. Stephanie was what customer service is all about.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book because of the negative reviews that I read. So glad I did. The hotel was very clean, staff was friendly and the breakfast was very decent for a complimentary breakfast. If we ever visit Chicago again I would def book again.
Stayed 3 nights in Aug 2025