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"i like this hotel and always stay the night before my flights.rooms are great staff are relaxed food very nice suits what i need " More

By a verified traveller on Thu 12 Jul 2018

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Hotel Description

The public transport around ibis London Heathrow Airport gets good marks from our customers. During your stay, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1985, this 3-star hotel has 356 rooms over 6 floors. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned rooms with cable TV, coffee/tea makers and desks
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a computer and multilingual staff
  • Guests speak favourably about the central location and the convenient parking
  • 5 miles (8 km) from Twickenham Stadium and 6.2 miles (10 km) from Griffin Park Stadium
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
€37* Per night/room 1 Jan - 2 Jan

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

ibis London Heathrow Airport ratings based on 43 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis London Heathrow Airport

Everyone (32) Couples (6) Family (3)
4 out of 5
Decent basic hotel very near to all terminals. Pleasant staff. Decent beds. Rooms a little small and sparse but reasonable for a budget place.

Posted by on 8 Dec 2019

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2 out of 5
Work going on drilling etc in the room next to mine was not informed of this on check in or by ebookers. Was there for 2 nights. Did not appreciate the disturbance

Posted by on 23 Nov 2019

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5 out of 5
Had a lovely room, the bed was very comfortable. Did not hear any planes. Had an early flight and continental breakfast available from 4pm !

Posted by on 2 Nov 2019

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3 out of 5

Posted by on 13 Oct 2019

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5 out of 5
Great welcome, room excellent and super clean and quiet, dinner was very very good, not surprised it was busy! Looking forward to breakfast after a good night of sleep! Thank you IBIS Heathrow ❤️🍻

Posted by , from Hucclecote on 10 Oct 2019

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4 out of 5
arrived early in the morning prior to check in and was allowed to store bags in secure room

Posted by on 5 Sep 2019

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4 out of 5
The property was slightly small otherwise it is completely ok

Posted by on 3 Sep 2019

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3 out of 5
Poorly run and managed.. food trays left in halls for 2 days , absolute wierd bathroom setup, disruptive guests, poorly trained greeters who could not answer basic questions about busses and Taxi's.. Restaurant was bland and full of food service garbage.. Staff wanted to do better , but management was afraid to allow them to prepare food due to Liability issues.. Had a obviously mentally issue guest there for all the days we were there who blurted out obscenities in front of Children and guests.. very poor management .. rooms were so small that we literally had to get on the bed to pass.. Toilet was set between three walls so that your kneed hit the wall in front of you..we are not plus sized..

Posted by on 16 Aug 2019

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2 out of 5
The rooms are so close together that I could hear everything from next door! The ground floor bar area is loud until all hours. There was a random door in my first room which I think led to the room next door if they were to open their door too. Why does a hotel even have that? I was confused. Asked to change my room due to the noise and the staff were courteous and understanding and moved me.

Posted by , from Hillingdon on 4 May 2019

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4 out of 5
Very efficient check-in, parking possible (reasonable tariff).

Posted by on 20 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Manuel

Dear Guest, Thank you for staying with us and taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind Regards, Manuel Rincon Front of House Manager

About the ibis London Heathrow Airport

Location 112 Bath Road, Hayes, England UB3 5AL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly ibis London Heathrow Airport. Parking is available for a fee. This 3-star Hayes hotel is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 6 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: London (LHR-Heathrow) (4.8 km / 3 mi)
  • Train station: Hayes & Harlington Station (4.9 km / 3.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Televisions come with cable channels. Bathrooms include a bath and shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.


  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Airport ibis
  • ibis Heathrow Airport
  • ibis London Heathrow Airport
  • ibis London Hotel Heathrow Airport
  • ibis London Heathrow Airport Hotel
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Ibis London Heathrow Hayes
  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport Hayes
  • ibis London Heathrow Airport Hotel Hayes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.