Hotel in Hayes with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
Free WiFi
Enjoy international cuisine while dining at Foggs Kitchen and Bar
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a computer, and a car charging station
Guests really like the accommodations for the comfy beds and cleanliness
14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Airport shuttle service available for a fee
Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.
This Hayes hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
Secured, uncovered parking on site (GBP 18 per day)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Foggs Kitchen and Bar
Things to do
Billiards/pool table
TV in common areas
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Computer station
Outdoors
Garden
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1985
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Restaurant dining guides
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Portable fan
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: GBP 10 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
Airport shuttle fee: GBP 6.8 per person (one-way)
Uncovered self parking fee: GBP 18 per day
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 30 (subject to availability)
Late check-out fee: GBP 30 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes
ibis London Heathrow Airport Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1120 out of 2724 reviews
10 - Excellent
1,120
Rating 8 - Good. 821 out of 2724 reviews
8 - Good
821
Rating 6 - Okay. 423 out of 2724 reviews
6 - Okay
423
Rating 4 - Poor. 167 out of 2724 reviews
4 - Poor
167
Rating 2 - Terrible. 193 out of 2724 reviews
2 - Terrible
193
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
PHILIP
21 Mar 2025
PHILIP
Stayed 2 nights in Mar 2025
10/10 Excellent
EEMAANDEEP
21 Mar 2025
Liked: Cleanliness
EEMAANDEEP
Stayed 1 night in Mar 2025
8/10 Good
Lorraine
Travelled with group
21 Mar 2025
Liked: Amenities
ll room but nice staff and for one night was good, no complaints
I needed to change rooms after the first night as there were several obvious defects; the curtains were dirty and stained and the builtin desk was damaged. I was also not happy that the hotel was cashless, as this was extremely inconvenient
Been traveling all day and it was a welcome relief to finally get there, kettle with free tea & coffee with packet milk was lovely as been so cold outside that day, lovely shower but the toilet was to low for me but the disable toilet downstairs on ground floor was the right height to use otherwise for an overnight stay it was great and bed very comfortable as well. The staff was very helpful as I used Hopper bus to travel to the airport Terminal
It was a good place to stay. You get what you pay for. Easy to navigate to and from the airport. Loud while planes take off, but as to be expected staying right outside of LHR. Clean rooms and friendly staff. Only complaint was how low the water pressure was in the shower. Would stay again.
So convenient for the airport. We caught the bus instead of a taxi because of the simplicity of it.
Easy book in and restaurant had a good menu and tasty food. Overall an enjoyable experience.
My stay at the Ibis Heathrow Airport Hotel was just ok. First, I was almost left stranded because my credit card failed and hotel refused to accept cash so the hotel staff almost asked me to leave until i was able to call a friend who put his card out for me. The room was cleaned daily but on one occasion the janitor took out all my soap and disposed them, not sure why she did that.
The hotel does not have an intercom like you'd find in most hotels, they only have a QR code for you to chat them on WhatsApp which i find very violating of my privacy.The restaurant only has a breakfast buffet with limited option for 14p and during other meals, the options are quite limited.
The front desk guy literally told me that if i cant pay with my card, i should go out to macdonalds or any convenience store to get food.
In all, i couldnt wait for my time at the hotel to be done because i didnt find the team very supportive at all.
Oluwakayode
Stayed 6 nights in Mar 2025
8/10 Good
LCLeong
16 Mar 2025
Liked: Cleanliness, staff & service
Not so convenient
Not so convenient from the Heathrow airport. Shuttle bus cost 6.80 pounds per person per trip. If your group is two persons or more, better to take Uber.
However, it is a short distance from the public bus transport. From Heathrow take no.105 or 111, located within the airport terminal. Coat 1.75 pounds.